Browse by Tags

Hi Customer, How long have you completed the Office 365 setup? If you have just completed it, typically it takes about 15 minutes for DNS changes to take effect. However, it can take up to 72 hours for a changed record to propagate through the DNS system. Please wait for more time, and then test it...

I use 365 online exchange on several domains. 1) I can confirm owner ship. 2) I can confirm MX and C-name 3) I get exchange working 4) But i can get a complete confirmation on the domain, it still says "under configuration". When trying to confirm the message is that it still...

Hi Eric C, Yes, you are right. If you change name server records to Microsoft, it will impact on your employees' email service. For Office 365 Small Business plan, it is not visible for keeping cloud and on promise environment together by using the same domain. We are sorry for any inconvenience...

Ignore it, Office 365 only depends on MX, CNAME, SRV, and text (SPF).

Going live with Office 365 Friday morning. Following is a screenshot of the domain DNS records as they exist now, before being replaced by Office 365 records. The last 4 MX records will obviously be deleted and replaced with those already generated by Office 365. My concern is with the top...

I set up a new O365 account. I ported over my domain name. I set all the DNS records up NS, MX, CNAME etc. But I have no email. When I click on the Outlook tab in O365, it says: "This account does not have an Outlook Web App mailbox. You're currently signed in as [MYEMAIL@MYDOMAIN].com. Click...

Hi All, I am using Adobe Business catalyst to host my domains. I have done all the DNS changes, but on the configure domain page I keep getting a DNS error (http://screencast.com/t/WKm8uDYryWt) This is a screenshot of my domain DNS settings in the adobe business catalyst DNS manager...

We have a customer who have 7 users on their POP3 account hosted by Green Arrow UK. They want to move to Office 365 but only want 4 of the 7 users to use Office 365 initially. Is it possible to have Office 365 running side-by-side with the existing POP3 account? How would this work...

Hi Anthony, If I understand the issue correctly, you wanted to change your DNS hosting from using Google Apps for Business to Office 365. I f this is the case, you need to first remove your domain from being hosted by Google. The next steps is to add your domain and changed your nameserver...

Can’t connect? Always check the Service Health Dashboard first – if there is a service issue in progress, the solution may be out of your hands. If there isn’t a service issue, you can use these troubleshooting tips to help find the source of the problem. Common causes of email...

The Domain Name System (DNS) is the directory for the Internet. You have to create records in DNS so that other computers on the Internet can find services associated with your domain. Different services are represented by different types of records. Those services include email, instant messaging, and...

UPDATE The most current information can now be found here: Set up your network for Lync Online . Thanks everyone for your comments and suggestions. Check out the new topic and let us know what you think.

As part of adding your domain to Office 365, you must create a DNS record at your domain registrar that Office 365 can use to verify that you own the domain that you're adding. How can you tell if the DNS record was created correctly? Try using nslookup. In Windows on your desktop, open a command...

If you already have your own domain and you want to configure it to work with Office 365, you need to create or update certain DNS records at your domain hosting provider. We provide step-by-step directions in Help for doing this work for a number of popular domain registrars and DNS hosting providers...

If you want your hosted email or other services to use a domain that you own rather than the one you were given at signup, you can add the domain to Microsoft Office 365. For example, you might want to use an email address like mike@fourthcoffee.com instead of mike@fourthcoffee.onmicrosoft.com. ...

Microsoft Support will be presenting a series of webcasts called the Office 365 Expert Discussion Series , to showcase our tools and content that can be used to help make your Office 365 experience better and help solve common issues more quickly. During our latest Expert Discussions...

Updated 11/1: Thank you for attending this Office 365 Expert Discussions Series. If you missed it, don't worry! You can view the Lync Recording here and below. Microsoft Support will be presenting a series of webcasts called the Office 365 Expert Discussion Series , to showcase our tools and...

Updated 9/27: Thank you for attending this Office 365 Expert Discussions Series. If you missed it, don't worry! You can view the Lync Recording here and below. Microsoft Support will be presenting a series of webcasts called the Office 365 Expert Discussion Series , to showcase our tools and...

Audience: Office 365 for professionals and small businesses Office 365 for enterprises We’ve been getting some questions about signing in to Lync on a mobile device, so here’s the latest scoop as of today, December 19, 2011: If you have your own domain name, you’ll...

Applies to: IT professionals and administrators of Office 365 for enterprises and Office 365 for professionals and small businesses. This video shows you how to troubleshoot domain verification errors you may encounter when adding your registered domain name to Microsoft Office 365. Domain verification...

Applies to: IT professionals and administrators of Office 365 for professionals and small businesses. This video shows you how to add your registered domain name to Office 365 for professionals and small businesses without disrupting service to your existing email and public-facing website...

Audience: All We’ve heard from many of you that some aspects of working with domains in Office 365 can be confusing. We’ve determined that most of the confusion revolves around the following three questions: I already have a website, hosted with a 3 rd party provider, that uses my...

This video shows you how to add a registered domain name, also known as full domain redelegation, to Office 365 for small businesses. Add a comment below to let us know what you think about this video and to tell us what other videos you'd like to see. Video Transcript A transcript...