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Hi Oz, Office Live for Small Business was discontinued on 30 April 2012. The service recovery.officelive.com was also shut down in December 2012. Any website data or documents that were stored within OLSB are no longer recoverable. Your website was taken off the web when OLSB was decommissioned...

I'm getting the following error for a couple different users sending them an external invitation. No exact match was found. Click the item(s) that did not resolve for more options. I believe everything to be setup with external user sharing correctly, since other invitations to other...

Hi Pgalynx, Do you mean that you want to move your domain from OLSB to Office 365? If yes, you can refer to the following link: community.office365.com/.../transition-information-for-former-office-live-small-business-customers.aspx Moreover, You can refer to the video below: After that...

Hi GFUCK, Have you ever perform the suggestion in my initial reply? It’s very important to help us narrow down this issue. Please pay attention to my previous suggestion again and provide the information I asked for in numbers. Thanks for your understanding. Thanks, Maggie Li

domains.live.com allows you to add a domain and create hotmail based accounts (same as OLSB). Much easier to set up than 365 too. You will have to follow the instructions to verify your domain and can then import your old accounts and add the MX record they provide at your registrar. Keep in mind...

I transitioned from Office Live to Office 365 way back in March 2012 (or so I thought) following the instructions in the "Self_transition-Guide-for-OLSB-Customers_Final-en-us_3-27" but my website (www.terryfix.com) cannot be found on the Web, on Office Live, or on Office 365. I have since contacted...

Hello Excoriate, I understand that you have concern about move website from OLSB to Office 365. Currently, the website contents aren’t moved from OLSB to Office 365 automatically with moving custom domain. Based on the current situation, please refer to the following article to move website...

Hi Joanne, I understand you have transferred from Office Live Small Business (OLSB) to Office 365. Now you can’t use your email. I tried to access your public web site and it works. It looks like the follow capture. Could provide more information about the email problem? 1.Do you...

Hello Monte, Do you mean that after you sign in Office 365, you cannot see Admin link at the top of the page? If so, only the administrator of the Office 365 tenant can see the Admin page. Based on the current situation, please contact the person who registered the Office 365 account. By default...

Hi Backsouns, As far as I know, OLSB was discontinued. If you need more help, please feel free to contact us. Thanks, Larry He

@ Backsouns, OLSB was discontinued, I have tried to contact OLSB support, but found that I can't reach them. Frequently asked questions about OLSB. www.microsoft.com/.../FAQ-EN-US.html

Hi ASBus, Are you migrating from OLSB to Office 365? If so, there is no way to download the pages from the old site and upload them to the new site directly. You need the download the content of your website, such as pictures, text, and links, and insert them into the new created pages in the Office...

Hi WillL, Before moving further, I'd like to confirm some detailed information with you first. 1) How many steps have you done? Did you verified the custom domain in Office 365 successfully? 2) Did you buy the custom domain through OLSB directly? 3) Could you please provide a screenshot...

Hi Iceprime, Thanks for your update and detailed information provided. Checking your domain in the DNS system, I find that your domain’s name servers are: ns1.officelive.com and ns2.officelive.com. This indicate that you haven’t redelegate your domain, and will cause you can’t...

Hi Ifdow, Based on your description, I understand that you want to transfer from OLSB to Office 365, but you could not add the TXT/MX record for Office 365 verification, your domain was bought from Whitewater and the name server for your domain are still point to Office Live If so, I...

Office 365 is really disappointing. After so much hassle and trouble transferring email and website, we just found that the new product is nowhere better than before, actually not good at all. We lost lots of functions we used to have, Contact Manager, website report, distribution list, contact saving...

Hi Anne, I understand you are in the transition process, and you’d like to transfer your website host from OLSB(Office Live Small Business) to Office 365. In terms of this situation, I’d like you can describe which situation you are in and which issue you have encountered in more details...

Hi George, OLSB service has stopped at May 1. If you have transferred your account from OLSB to Office 365 according to the transition guide successfully, your emails, and website should have already been prepared well in Office 365 now. The previous OLSB account might have been disabled. If you need...

Hi Bob, I’d like to clarify your situation at first. You have transferred your domain from OLSB (Office Live Small Business) to Office 365, however, when you surf your SharePoint website, you can only get the default SharePoint website but not your customization website. In terms of your...

Hi Ozzy, Thanks for posting here. In general, as you have moved your domain from OLSB to Office 365, new incoming email will not be delivered to your previous OLSB account and to your new Office 365 Exchange Online account. So, please feel free about the situation that your Office Live account does...

Hello eveybody, After I read the Self_Transition_Guide for the migration of my OLSB account to OFFICE 365 : - I recreated all my OLSB personalized web pages in Office 365. - I redelegated my domain that I had purchased at Microsoft ( 5 years ago, during the Beta version of OLSB) to MELBOURNE...

Hi Thaddeus, Thanks for posting here. I have checked your domain name and noticed that the domain’s name server is still pointing to OLSB. In general, as the domain is still pointing to OLSB, any records created at your domain registrar will not be propagated successfully. So, please change...

Don't worry about "time to live" and don't worry about reading a bunch of articles. It's simple: your domain is still pointed at OLSB's nameservers. go to Melbourne IT's web site Park the domain (activate/redelegate dns) Add the txt record provided by 365 ...

Thaddeus, watch and closely follow the steps in --> Move your OLSB Domain Name to Office 365

Hi iai, How are things going on? If you have any other questions, please feel free to contact us. Thanks, Larry He