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  • Forum Post: FOPE My Reports empty showing no e-mail addresses or users.

    Administration -> Domains -> Choose domain name -> Service Settings -> User List Settings : - User List source : Directory Synchronization Tool - Directory-Based Edge Blocking mode : Disabled Under user tab, I can see users. It has past more than one day, but if I try to run any report...
  • Forum Post: FOPE Policy Rules – inbound rule not applying but Hit count does show

    I`m preparing policy rules for switching from on-premises to FOPE. We have O365 hybrid deployment. Dirsync is activated. Directory-Based Edge Blocking mode is disabled. I can see Rule Effectiveness – Hit Count : that mail from blocked sender was detected, but not blocked by the rule. Intended...
  • Forum Post: Re: 403 error - Sorry! Access denied - No EOP connectors - No Inbound Connectors Anti-Spam Anti-Malware

    Hi O365partner, Sorry for the incontinence caused by the issue. It's perfectly understandable that you're very upset about what's happened. From your description, the issue should be caused by the reason that the tenant has been upgraded to Office 365 Exchange Online, but FOPE hasn’t...
  • Forum Post: Re: FOPE in new Office365

    Hi Starwulf, After Office 365 service is upgraded, the Exchange Transport rules replace the Policy rule functionality that existed in FOPE. You are able to login to FOPE administration center after service upgrade referring to the link below: http://community.office365.com/en-us/wikis/office_365_service_updates...
  • Forum Post: FOPE in new Office365

    Trying to figure out how to access FOPE in the new Office365 portal. I cannot seem to find the link that used to be in mail control. Thanks
  • Forum Post: FOPE spam quarantine for all users

    Is there an area within FOPE that shows all ( spam ) mail that has been quarantined for all users, and which then allows an administrator to release legitimate emails to users? Thanks
  • Forum Post: FOPE Post Upgrade - Am I missing something?

    I have seen the article "Login to FOPE Administration Center After Service Upgrade". But when will EOP be available via the O365 portal for customers who have been upgraded? Also, none of the reporting in FOPE shows any user names. It seems a bit useless. Is there a way to quickly see...
  • Forum Post: Re: setting up to receive mail from a specific IP range

    Hi aitsupport, You said you’re testing spam filtering. Could you please provide the detailed steps you have performed? Do you mean you want to add the above IP addresses to the safe list? If yes, you can create an inbound connector that specifies the organization you want to add to a safe...
  • Forum Post: Re: In Ofc365 outlook FOPE rules ignored

    Hi Vitas, I have done a test in my FOPE. I created a policy rule, using it to reject the emails whose attachments’ extension matches EXE. Then after an hour, when I tried sending an email containing an .exe attachment, it was rejected. Here are the screenshots of my FOPE page and...
  • Forum Post: Re: FOPE - Policy Order?

    Hi Jim, I know you are confused by the policy rule processing order. Based on my research, Inbound policy rules are generally processed in the following order: 1. Company-Wide Decrypt 2. Company-Wide Inbound Allow 3. Company-Wide Inbound Reject 4. Company-Wide Inbound Quarantine 5...
  • Forum Post: Re: Update email disclaimer setup in FOPE after upgrade?

    Hi Scott and Jasontop, This issue happens if your Office 365 tenant has been upgraded, but FOPE hasn’t been upgraded to EOP. During this period, you can still access FOPE. You can use the following wiki article to access FOPE: Login to FOPE Administration Center After Service Upgrade ...
  • Forum Post: Unable to Access EOP

    Good morning, When I attempt to access any EOP functions I receive the error " 403 Sorry! Access denied :(". My other global admins are also receiving this error. I have read that this means we haven't been upgraded to EOP and are still on FOPE, but the links within the admin panel...
  • Forum Post: Cannot delete / edit Distribution Group after Upgrade

    Hi, We've recently had our O365 service upgraded, and now I cannot edit / delete a particular distribution group. It's pretty important as it's Sales@ourcompany.com!!! If I select it then delete it, it says "Deleted" but then it still shows in the list. If I try to edit...
  • Forum Post: Spam Quarantine will not let me release an email

    Hello follow office 365ers, Have a bit of a problem with an account i recently set up for a customer. I enabled spam messages to be quarantined and of course it has some messages that the users need. So i go to release them and i get this message. "This organzation was not found, please...
  • Forum Post: Re: Notation for excluding international domains in 365E (Policy Rule)

    Hi Torerson, Based on my test, you can select the Basic Syntax, to use the *.cn format under the Domain match when you create a policy rule. This policy rule will take effect on all the email addresses that match *.cn. For more detailed information, you can see the following screenshot: Thanks...
  • Forum Post: Re: Is DB/emails intheir server encrypted

    Hi Allan, Actually, the data transferred from FOPE to the Client Access Server of the Office 365 mailboxes are guaranteed to be encrypted via TLS. However, the data cannot be guaranteed to encrypt via TLS when the data is transferred at Internet. For example, if the sender/recipient mail server...
  • Forum Post: Re: No MX record available

    To sum things up: While prior to the major upgrade to 2013 version of Office 365. The MX record formated as: Company-com.mail.eo.outlook.com worked fine (Still do btw for accounts set up prior to the major 2013 upgrade ( not sure if they will persist doing so once the upgrade hits that account )). ...
  • Forum Post: Re: Notation for excluding international domains in 365E (Policy Rule)

    Hi Torerson, Do you mean that you want to know some Policy Rule Syntax when you create Policy Rules? If yes, you can refer to the following articles to create Policy Rules and know the Policy Rule Syntax. The Forefront Online Protection for Exchange (FOPE) Administration Center Policy Rules let...
  • Forum Post: Notation for excluding international domains in 365E (Policy Rule)

    What formats are allowed: *.XX(X) *@XX(X ) @XX(X) XX(X) ? BRgds Torerson
  • Forum Post: Installer downloading slow

    I am currently downloading Office 365 Professional for the last 13 hours! Its currently at about which i would guess about 85% and not moved an inch. Why is this downloading so slow? Its giving a message of slow connection but i have a 4mb internet line. Is this problem resolvable...
  • Forum Post: Re: Forefront - Attachment Blocking in ZIP Files

    Hi Jim, In this situation, for efficient support, I recommend you connect with the FOPE support team directly. FOPE support Link: http://technet.microsoft.com/en-us/library/ff715245.aspx For more details about FOPE, refer to the link below: FOPE User Guide http://technet.microsoft.com...
  • Forum Post: Forefront not blocking emails using spam keywords specified

    Hello, I have been waging war on spam emails for a while now using Forefront Online Protection for Exchange. I find that creating a dictionary of spam email addresses and domains works quite nicely. However, my spam keyword dictionary hardly seems to have an effect. I need a keyword dictionary...
  • Forum Post: MS Exchange FOPE and IPv6

    Can FOPE be configured to use IPv6 ? Thank you,
  • Forum Post: Transferring 365 customer between partners

    I work for a Microsoft 365 Partner, we have sold and are in the planning stages of migrating a customer into Office 365 E3. They are currently a BT Business Email customer and have been informed they are now in the migration stages of moving BT Email into BT's own 365 Business provision. ...
  • Forum Post: Relay Access Denied problem after moving mailbox to Off365

    We have just signed up to Off365 (for Education, plan 2) and I have jumped through almost all the hoops to set things up - AD sync fine, ADFS SSO fine, move mailbox fine, moved user can login fine, send emails FROM moved user fine . . . Trying to send an email from an on-premise user to the moved...
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