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I have run into an interesting problem with outlook 2010 as follow. I installed Office 2010 professional on a new machine running windows 7and when my outlook was synchronized, I noticed two problems:
1. Despite the fact that outlook reminders show up on online version, they don't appear any where in the outlook itself.
2. When I send an email and set a follow up, the email message doesn't have a flag despite the fact that it says it has been scheduled for a follow up. I have to manually click on the flag and set the follow up again.
Now, I have had extensive talks with Office 365 team and have tried the following solutions:
. I used the outlook reset options related to reminders and folders (there are a whole lot of commands)
. I even got help adding a value to social connector in registry
. I re-installed office 2010
The latter option worked! but the issue is that the problem resurfaced again when a new version of office updated itself. I work with reminder and follow up tasks and this is very frustrating. I have full access to my reminders online and this seems to be local issue that happens right after update the Office 2010.
I would appreciate your thoughts.
Have you configured your system for SSO? Have you setup your Autodiscovery? Have you set up the DirSync?Is your cloud environment working and your local is not?This sounds like something is not synchronizing between your cloud environment and the local environment.I recommend you go back over the planning sheet you used and double check all the steps you did.
G. Ray Glenn Sr MSFT ModeratorMicrosoft Office 365 Technical Support Engineer
"G. Ray" Glenn Sr.
MSFT Community Forums Moderator
Microsoft Office 365 Technical Support Engineer
Thank you for your note. Here are my thoughts:
I welcome your thoughts.
Removing SP1 also works for me as a faster temporary "fix" instead of uninstalling and reinstalling Office 2010.
Agreed. If I found another solution, i will update the post.
The fix for this issue has released in the August Cumulative update for Outlook, support.microsoft.com/.../2584053.