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Single sign-on and logging in to a different email account in OWA

Single sign-on and logging in to a different email account in OWA

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We have implemented single sign-on within our AD environment. All works well. However, we have some email accounts that are shared among multiple individuals. For example, we have an electronic fax system where all emails come in to fax@mydomain.com. Multiple people will check this account via OWA throughout the day. The problem is that I don't see any way for users, who are logged into a domain computer to be able to sign in as an account other than the one they are currently logged in under. Is there a way to accomplish this that I'm missing?
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  • Hi Network Admins,

    I understand that you have set up single sign-on, and would like to access other mailboxes. Given this situation, to achieve this goal, I suggest you try the following workaround:

    1. Connect Windows PowerShell to the Exchange Online service, refer to http://help.outlook.com/en-us/140/cc952755.aspx.
    2. Run the following command to grant Full Access permission:

    Add-MailboxPermission "fax@mydomain.com" –User useraccount -AccessRights FullAccess

    3. Use the Open Other Mailbox feature to access the mailbox fax@mydomain.com. You can refer to http://help.outlook.com/en-us/140/bb899681.aspx.

    Thanks,
    Mindy Pan

     

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