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I'm transferring from OLSB to 365 but I cant verify my domain name. The domain ends co.uk this is what I have done.
Signed into Melbourne IT my account console, under manage domain names I clicked managed domain names, I selected my domain name but the manage DNS option is greyed out. What do I need to do?
Hello K Allsop, From the description and based on my experience, you may contact Melbourne IT support to find a solution for the issue. In addition, please feel free to refer to the following link to get the latest OLSB support. https://support.smallbusiness.officelive.com/default.aspx?&st=1&wfxredirect=1 Thanks for understanding, Claud
K Allsop,
Please review this Video: Move your OLSB Domain Name to Office 365
Notice around 6:00 minutes (area 11) how Mike activated DNS.
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Hello K Allsop, How are the things going? In addition, do you need further assistance on the issue? Best regards, Claud
Thanks Claud, this worked a treat, my email is accessible but my website seems to have disappeared. I have done the trouble shooting available on the site and get a message that all the server records are correct, and just wait some more. But I have been waiting 4 days and no one can access my website! Any further help you can give would be great.
Hello Kate, Thanks for posting here. From the description, you may refer to the following article to check whether the website address has been changed. http://onlinehelp.microsoft.com/en-us/office365-smallbusinesses/gg549209.aspx In addition, I noticed that you have posted a new thread about the specific issue. As a result, I sincerely suggest keep an eye on that thread about the issue. http://community.office365.com/en-us/f/146/t/45971.aspx Thanks for understanding, Claud
Claud, Thank you so very much, my website is now accessible and business can return to normal!!
I have checked the self-transition guide for OLSB customers and this last step is not covered. If it hadn't been for you I would have given up and taken my domain elsewhere! Thank you so very much again.