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Issue with Outlook 2013 not specifying Email Type :SMTP
Outlook 2013 appears to not be putting the default send protocol as SMTP, leaving it blank and as such causing an error and a bounce back (see below). Appears to not generate the properties for the email properly and leaves the Email Type blank. One of the users receives (in the bounce back...
3/10/2014 4:21 AM
I have Office 365 with an E1 license and want to get my pictures from Facebook account to sync with my People Contacts. I do not have the option to add Facebook in my connect accounts under settings. Anyone know how to get that option?
3/9/2014 7:39 PM
Junk email with SCL rating of 5 goes to inbox.
We are receiving a lot of spam with SCL rating of 5. How can I change the behavior of messages rated 5 or higher to go to the Junk mail folder? What is the default rating for SCL to be sent to Junk mail folder?
3/9/2014 3:13 PM
Public Folder created on Office 365 is now shown up.
Hello, I created a public folder on last Friday but I could not see it in either Outlook or OWA by folder view. The autodiscover is also setup in my organization. Our environment is hybrid with Exchange 2010 servers and Exchange hybrid server 2013. This is not an on premise public folder. I...
3/9/2014 1:03 PM
Re: Emails within my organization are going to Junk!
Hi Mo T, Generally, the domain verified in Office 365 can’t be added to the “safe senders and recipients” list because the domain will be regarded as the internal domain after the verification. According to your descriptions, do you mean the emails sent from one Office 365 account...
David Zhang MSFT Support
3/9/2014 3:54 AM
Importing PST File Into Outlook/Exchange Online Account
Hi All, I'm working on migrating one of my clients to Office 365 and i've run across an issue when importing their PST files into Exchange Online. We're moving them over from a POP3 email host and everyone has their emails in PST files (some up to 15GB). I started off small...
3/9/2014 12:17 AM
downloading office 365 emails
Hello, I can login to my email account from http://portal.microsoftonline.com and now I'd like to download all those emails to my hard drive as archive. I have not installed Ms Office on my machine. (Is not there any way where I can download my "archive" as some sites like facebook...
Aarsh S Talati
3/8/2014 9:27 PM
Re: Migration from gmail
This might help: technet.microsoft.com/.../dn568114.aspx
3/8/2014 3:47 PM
Problem Creating New Email Message (It Remains Behind Outlook)
When I Click New Message in Outlook 2013 I can see the new message if I put my mouse over the Outlook icon on the taskbar but when I click on it the new message doesn't come to the fore so I can't fill it out. I've tried doing a full online repair of Office 365 and then rebooting, I have...
3/8/2014 10:20 AM
How to setup an SMTP relay in Office 365
How to Allow a Multi-function Device or Application to Send E-mail through Office 365 using SMTP This content has been relocated. Please update your bookmarks: http://aka.ms/relay-office365
1/28/2014 10:57 AM
Problems Sending and Receiving Email
If you have questions about mail flow and email delivery in Office 365, we have a number of resources that can help. Troubleshooting email delivery We have a new Guided Walkthrough Troubleshooter available for troubleshooting issues sending or receiving email. Please try it and let us...
Patricia Eddy - MSFT
1/9/2014 12:53 PM
Outbound mail flow
Why is my message taking so long to arrive at its destination? We have a new Guided Walkthrough Troubleshooter available for troubleshooting issues sending or receiving email. Please try it and let us know what you think! Scenario: You sent a message from your Office 365 mailbox...
11/28/2013 1:37 PM
How do I set up mail forwarding in Office 365 Small Business?
Forward email to another email account Use Forwarding to automatically forward all email sent to your Outlook Web App account to another account. In this article Set email forwarding for your account Stop email forwarding Change email forwarding settings What else do I need to know...
9/16/2013 3:38 PM
How do I migrate email for my organization?
Mailbox Migration to Exchange Online You can use the Migration dashboard in the Exchange Administration Center (EAC) to migrate mailboxes and mail content from an on-premises messaging system to Exchange Online and your Office 365 organization. You can migrate mailboxes and mailbox data from Exchange...
9/16/2013 10:15 AM
Correcting Autodiscover and DNS settings
To track down whether your Autodiscover DNS settings are set up to work with Office 365 email after you’re upgraded, you can use the Remote Connectivity Analyzer (RCA) tool. If you have more than one email domain, repeat these steps to test and fix issues for each domain that you use with Office...
8/19/2013 2:18 PM
Simple Domain Sharing for SMTP Email Addresses
You can pilot Office 365 by moving just a few people to Office 365, keeping the rest of your staff on your existing email system. Everyone’s email can use one custom domain name, whether they get their email using Office 365 or your existing email provider. If you’re using Office 365 for...
Bruce Zhou MSFT Support
8/15/2013 1:36 AM
Fix email connection problems
Can’t connect? Always check the Service Health Dashboard first – if there is a service issue in progress, the solution may be out of your hands. If there isn’t a service issue, you can use these troubleshooting tips to help find the source of the problem. Common causes of email...
Patricia Eddy - MSFT
7/24/2013 3:09 PM
How can I recover a deleted item in Outlook?
Recover deleted items Accidents happen. When that sudden realization hits days later that you need an email message that’s long gone, the Recover Deleted Items command might save your day. You can recover some messages, even after the Deleted Items folder is emptied. This feature requires...
Patricia Eddy - MSFT
7/15/2013 3:17 PM
Use Outlook shared mailboxes, distribution groups, and shared contacts in Office 365
There are some amazing how-to videos on the web that explain some of the trickier areas of Office 365. A couple of my favorites are Laura Roger’s SharePoint Permissions videos . I’m also a fan of MSFTProject’s video on synchronizing Microsoft Project and SharePoint . And this one’s...
9/6/2012 10:18 AM
New Email Migration Dashboard
Audience: Exchange Online/Office 365 for enterprises administrators Authors: Ram Poornalingam, Program Manager, Exchange & Mark Johnson, Senior Technical Writer, Exchange Online Updated 2/13/2012 with screenshots... Enhancements to the email migration feature in the recent Exchange Online...
Lisa - MSFT
2/2/2012 11:15 AM
Office 365 Professional & Small Business: Simple Domain Sharing for Email
Authors: Scott Landry, Tony Trivison Are you a small organization that wants to migrate to the cloud and get an idea of the configuration steps involved? A new wiki topic, Simple Domain Sharing for SMTP Email Addresses , introduces a fictitious small business, Margie’s Travel, and describes...
Lisa - MSFT
11/1/2011 4:35 PM
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