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can not delete emails
Hi, I am having problems with my work outlook account. I can receive and send emails, but it will not allow me to delete my emails or move them to folders. it just says (Operation cannot be performed because the object has been deleted or cannot be found). Other messages have popped...
12/10/2013 5:37 AM
MigrationBatch stuck in Completing Status
Hello, we have few batches that are currently performing a migration from our On Premise to Office 365 We have an hybrid deployment. The batches contains some accounts which are reporting as Finalized, some others as Failed. Mostly the problem is that the batches are in...
12/10/2013 4:52 AM
Bulk emails to different domains
Hi, I'm working on a web based Human Resource Information System which has the facility of sending bulk emails upon after an event triggers. Suppose my domain is abc.lk, which was registered under office365 and what I need is to send some bulk emails via office365 exchange to abc.lk and...
12/10/2013 1:25 AM
RE: Cannot Create Shared Mailbox
Yes I have confirmed the domain on Office 365. I have four emails: media@, mail@, david@ and missy@. The missy@ and david@ emails were created on Office 365. The media@ and mail@ emails where created through cPanel through my web hosting provider. I recently deleted the media@ email from the web hosting...
12/9/2013 10:59 PM
OWA https CNAME
We are in the process of creating a cname redirection to webmail from our externally hosted DNS. Currently, our users browse to https://webmail.domain.gov/owa. Originally we created the redirection to mail.office365.com, but it kept sending our users to login.live.com. Since our users access via https...
12/9/2013 5:05 PM
Hybrid Mailbox Deletion
I am doing some testing with O365. I have DIRSync'd a test acct to my tenant and did a mailbox move with the test acct. Our Identity Management Solution did not recognize the mailbox being moved to the tenant and recreated the mailbox on our on premise Exchange 2010 environment with a blank mailbox...
12/9/2013 4:13 PM
Office 365 Not Replicating All Folders to Outlook 2010
We have a client who signed up for Office 365, and is connected to a Microsoft-hosted Exchange from Outlook 2010 on their Windows 7 computers. One particular user has emails sorted out into about 100 different folders. He has been reporting that some of his emails are vanishing when he moves them from...
12/9/2013 12:38 PM
public folder contacts access in online portal
Hi I have managed to setup public folders that contain contacts and I can access them no problem through my PC version of outlook. Is there anyway of accessing the same public folders that contain contacts through the online portal? If so how, and if not, when will this element be developed...
12/9/2013 11:58 AM
Lync 2013 contact shows up as email
I'm having an issue with one machine that we upgraded to lync 2013 All except 5 users show correctly in contact lists, these 5 user's show up with their email address instead of their name. On other computers these contacts show up correctly. Reinstall of lync didnt work neither did deleting...
12/9/2013 11:26 AM
Outbound mail flow
Why is my message taking so long to arrive at its destination? We have a new Guided Walkthrough Troubleshooter available for troubleshooting issues sending or receiving email. Please try it and let us know what you think! Scenario: You sent a message from your Office 365 mailbox...
11/28/2013 1:37 PM
Problems Sending and Receiving Email
If you have questions about mail flow and email delivery in Office 365, we have a number of resources that can help. Troubleshooting email delivery We have a new Guided Walkthrough Troubleshooter available for troubleshooting issues sending or receiving email. Please try it and let us...
11/28/2013 1:35 PM
How to setup an SMTP relay in Office 365
How to setup an SMTP relay in Office 365 Whether configuring an on-premises multi-function printer, scanner (scan to email), or application that needs to send email, there will be configuration to send SMTP email. If some or all of your mailboxes are in Office 365, there are a few options available...
10/16/2013 1:05 PM
How do I set up mail forwarding in Office 365 Small Business?
Forward email to another email account Use Forwarding to automatically forward all email sent to your Outlook Web App account to another account. In this article Set email forwarding for your account Stop email forwarding Change email forwarding settings What else do I need to know...
9/16/2013 3:38 PM
How do I migrate email for my organization?
Mailbox Migration to Exchange Online You can use the Migration dashboard in the Exchange Administration Center (EAC) to migrate mailboxes and mail content from an on-premises messaging system to Exchange Online and your Office 365 organization. You can migrate mailboxes and mailbox data from Exchange...
9/16/2013 10:15 AM
Correcting Autodiscover and DNS settings
To track down whether your Autodiscover DNS settings are set up to work with Office 365 email after you’re upgraded, you can use the Remote Connectivity Analyzer (RCA) tool. If you have more than one email domain, repeat these steps to test and fix issues for each domain that you use with Office...
8/19/2013 2:18 PM
Simple Domain Sharing for SMTP Email Addresses
You can pilot Office 365 by moving just a few people to Office 365, keeping the rest of your staff on your existing email system. Everyone’s email can use one custom domain name, whether they get their email using Office 365 or your existing email provider. If you’re using Office 365 for...
Bruce Zhou MSFT Support
8/15/2013 1:36 AM
Fix email connection problems
Can’t connect? Always check the Service Health Dashboard first – if there is a service issue in progress, the solution may be out of your hands. If there isn’t a service issue, you can use these troubleshooting tips to help find the source of the problem. Common causes of email...
Patricia Eddy - MSFT
7/24/2013 3:09 PM
How can I recover a deleted item in Outlook?
Recover deleted items Accidents happen. When that sudden realization hits days later that you need an email message that’s long gone, the Recover Deleted Items command might save your day. You can recover some messages, even after the Deleted Items folder is emptied. This feature requires...
Patricia Eddy - MSFT
7/15/2013 3:17 PM
Use Outlook shared mailboxes, distribution groups, and shared contacts in Office 365
There are some amazing how-to videos on the web that explain some of the trickier areas of Office 365. A couple of my favorites are Laura Roger’s SharePoint Permissions videos . I’m also a fan of MSFTProject’s video on synchronizing Microsoft Project and SharePoint . And this one’s...
9/6/2012 10:18 AM
New Email Migration Dashboard
Audience: Exchange Online/Office 365 for enterprises administrators Authors: Ram Poornalingam, Program Manager, Exchange & Mark Johnson, Senior Technical Writer, Exchange Online Updated 2/13/2012 with screenshots... Enhancements to the email migration feature in the recent Exchange Online...
Lisa - MSFT
2/2/2012 11:15 AM
Office 365 Professional & Small Business: Simple Domain Sharing for Email
Authors: Scott Landry, Tony Trivison Are you a small organization that wants to migrate to the cloud and get an idea of the configuration steps involved? A new wiki topic, Simple Domain Sharing for SMTP Email Addresses , introduces a fictitious small business, Margie’s Travel, and describes...
Lisa - MSFT
11/1/2011 4:35 PM
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