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Hi Ziggy, Thanks for your above screenshots provided. Since you have registered your account but it still promotes that your user ID does not exist, a possible root cause is you have changed your email address to use your vanity domain at Office 365 Portal. With the information you provided...

Hi Dave, I see that you sign in to the first P1 admin portal as a "Partner" , by contrast, the second P1 admin portal is not displaying "Partner". Does it mean you got the Office 365 Cloud Partner ID , and then you linked your Partner ID with your Office 365 tenant via the link...

Hi All, The issue you mentioned was escalated to our operation team. It is in investigation and will post back soon once we have any updates. Your understanding and patience are high appreciated. Best Regards Martin Xu

Hi Lruneh, Did other users in your organization encounter the same issue? You also can try to change your network environment for testing. In addition, please try to reset IE and clear the IE Cache first: To reset IE, please refer to this link: http://support.microsoft.com/kb/923737 To clear...

Hi lewisolds, Currently Office365 support 2 ways to change your password, the simple and directly way is via MOP: 1.Sign-in MOP(Microsoft Online Portal https://portal.microsoftonline.com/ )->click My profile(in the upper right) 2.Click Change password. The second way is via powershell: ...

Hello Cooper30534, I understand that Setting up SharePoint Online has been there for a couple hours. You can refer to the following steps to narrow down the issue. 1.Check if the status of SharePoint Online is OK by clicking Service Health in the left pane of Admin page. 2.Check if you can...

Hi joseli, Thanks for your post. To help troubleshoot the issue more efficiently, would you please provide more details? For instance, do you mean you cannot log into Microsoft Online Portal or Office 365 products (SharePoint Online, Exchange Online, Lync Online, etc.)? Which browser...

Hi Dan, Regard to this situation, I’d like to suggest you check the Service Health with these users’ accounts to see whether there are any information about their Lync Online service: 1.Login to portal with their accounts. 2.Click Service Health under Support in the left navigation...

Hello childrenofhope, I would like to confirm which subscription of Office 365 services you are using, Small Business (P plan) or Enterprises (E plan). You can follow the steps as below to trouble shoot this issue. 1.Click Team Site on the left of Admin in Office 365 Portal (MOP) to see whether...