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We currently use AppRiver antispam service with our on-premise Exchange server. Our external DNS MX record points to AppRiver. Appriver then forwards mail to our local Exchange server. After migrating to 365 Exchange can I just give AppRiver our new MX record provided in the 365 portal? Then AppRiver...

My account has been receiving a lot of spam. I receive it to my phone and OWA. Once Outlook opens, it moves it to Junk Email. I found this document that says anything SCL5 or greater should be delivered to Junk Email rather than the Inbox. http://help.outlook.com/en-us/140/dd251294%28d=loband%29...

Hi, Our users receive emails from a ( xyz.com ) domain and sometime emails go to there junk folder, every user in our organization is a possible recipient of mails from this domain, I want to add this domain to safe list company wide, please let know what are the options I have. I do...

Hi HPAdmin, To narrow down the issue, I would like to confirm if the issue occurs to OWA when receiving emails from the same domain. Generally, It is not likely for internal messages to be blocked as spam. Based on the current situation, the possible reasons may be illegal attachment and signs or...

I have seen the article "Login to FOPE Administration Center After Service Upgrade". But when will EOP be available via the O365 portal for customers who have been upgraded? Also, none of the reporting in FOPE shows any user names. It seems a bit useless. Is there a way to quickly see...

We currently use a 3rd party / hosted spam filter, which all our email is directed through. Will Office 365 ( hybrid config ) work if our external DNS records are pointing at the hosted spam filter, rather than our on-premise Exchange server? Thanks

Hello Amanda To manage spam-settings for all accounts in you Office 365 subscription and create a 'whitelist', you need to do the following. While logged in as an Admin, from the blue admin menu at the top, select Admin > Exchange. Choose Mail Flow > Rules > +Bypass...

We have a website that submits a form to one of our distribution groups. The "sender" email address contains our domain but isn't a real email address. All other emails to this distribution group come through, except from the website. I'm guessing it's getting caught up in spam...

Hello, I have been waging war on spam emails for a while now using Forefront Online Protection for Exchange. I find that creating a dictionary of spam email addresses and domains works quite nicely. However, my spam keyword dictionary hardly seems to have an effect. I need a keyword dictionary...