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  • Forum Post: Re: BES Service asking activation password

    Hi Mohamed, As I understand it, you want to know how to get the activation password when configure the email in Blackberry. If you are using BlackBerry Business Cloud Services to activate BlackBerry smartphone, you can refer to the following link: How to activate a BlackBerry smartphone using BlackBerry...
  • Wiki Page: Why doesn't my Blackberry device fully sync with my Office 365 mailbox?

    FIXED The fix for this issue should now be deployed to all clusters within all datacenters. If you're still seeing this issue, please post in the Mobile access forum, or contact Support. This post will be removed within the next week. There is a known issue that affects some Office 365 customers...
  • Forum Post: Re: Users receiving emails in Outlook as Drafts

    Hi AlteksMatt, I suggest you check if there are any Inbox Rules or Transport Rules with these accounts. Based on your description, these accounts are Blackberry users and they are using the BES service. Research in Motion (RIM) is the best suited to help you with Office 365 BlackBerry Business...
  • Forum Post: Unable to log into Blackberry Business Cloud through E1 plan

    Hi, I am unable to log into Blackberry business cloud. I keep getting the following error: Tenant authorization error You are not authorized to administer the specified tenant. Please contact Microsoft® Office 365 support. Please close the browser window...
  • Forum Post: Re: BlackBerrys not receiving emails

    Hi Sam, I understand the situation you encountered with. This is a known issue and our engineers are working on it. I will keep monitoring the issue and if I get any updates, I will let you know. Best Regards, Bruce Zhou
  • Forum Post: Re: BlackBerry Cloud services is it finally supported for WAVE 15?

    Hi Sum, For the time being, we haven’t received any information about that BlackBerry Business Cloud Services (BBCS) is not working for Customers in Australia with new Office 365. Generally, you still can use BlackBerry Business Cloud Services (BBCS) after Office 365 service upgrade. About...
  • Forum Post: Re: Post upgrade: Blackberry integration - Read notifications not functioning

    Hi Pouncepounce, I understand your frustration in dealing with this case, I will spare no effort to deal with this problem. From the description I notice that you have connected BlackBerry device to Office 365 via BES (Business Enterprise Server). Do you mean that you have an on-premise BlackBerry...
  • Forum Post: Post upgrade: Blackberry integration - Read notifications not functioning

    After being upgraded recently it appears that BlackBerry integration isn't functioning correctly. Read notifications don't appear to be processed. In other words when getting an email on both a Blackberry (BES) and the Web client when the email is read in the web client the email on the blackberry...
  • Forum Post: RE: z10 on BES

    Johnny, thats not the server info we need to setup the BB Z10, is there some where we can locate the hosted blackberry server address, not the address for outlook?
  • Forum Post: Re: setup blackberry bold 9900

    Hi Slam, You can set up Office 365 account on your blackberry. If your company is using BlackBerry Business Cloud Services (BBCS), you can use the service for integrated email, calendaring, and contact services with Microsoft Exchange Online. For detailed information, please have a look at: Set...
  • Blog Post: RIM Launches BlackBerry Business Cloud Services for Microsoft Office 365

    Today, Research in Motion (RIM) launched BlackBerry Business Cloud Services for Microsoft Office 365 , which is a new service for business and government organizations to extend Microsoft Exchange Online to BlackBerry smartphones and self-manage their BlackBerry deployments in the cloud. The RIM...
  • Blog Post: RIM BlackBerry Business Cloud Services for Office 365 Open Beta Program

    Today, Research in Motion (RIM) announced an open beta program that is now available for BlackBerry Business Cloud Services for Microsoft Office 365. This new beta program allows RIM-hosted cloud-based service for businesses to extend Microsoft Office 365 to BlackBerry smartphones and self-manage their...
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