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Thanks for the feedback.
Do you just set up a new account for Office 365? When we set up SharePoint Online with new account, it may take up to 24 hours for provisioning. However, you can try the following steps to help us narrow down the issue:
1. Try to access the SharePoint Online team site URL : https://domain.sharepoint.com
2. Create a new admin account to access the team site
Setting up SharePoint...this may take a few minutes
It is now Monday Morning -- "this may take a few minutes" is an understatement to say the least
I tried the link https://domain.sharepoint.com -- Access Denied
I have not found any place to create a new Admin account
Just a FYI -- converting my domain, converting my users, and setting up the Lync account ran like a charm -- just stuck on Sharepoint
Setting up SharePoint...this may take a few minutes -- is resolved -- now says I can manage Sharepoint. The Team site is alive. I belive the issue was the sequence of events. I tried to setup SharePoint in the Admin Portal before I assigened any Sharepoint Licenses.
Now I am stuck on trying to set up My Sites for my students. Whenever I click on Manage Users to try to turn on My Sites - I receive "Unexpected Error"
Glad to hear SharePoint Online for your tenant is provisioned now.
At this time, I’d like to clarify which steps had you took to provision your users’ My Sites? Can you share your steps and the error screens here so that we can further troubleshoot the issue?
In general, My Sites are provisioned when your users visit their My Site (http://domain-my.sharepoint.com/) > My Content at the first time, and users’ My sites couldn’t be provisioned on administrator’s side.
Licensed all users for the A2 plan for Students
Log into the portal
Manage Site Collections -- OK
Configure InfoPath Forms Services -- OK -- although I know nothing about Infopath
Manage User Profiles -- > UnExpected Error has occured
Login with Student account
Could not load user profile
Any Help would be appriciated,
CIO Martin Methodist College
Thanks for your update, as well as your continued patience with this issue.
It seems that SharePoint Online is not correctly provisioned for your tenant. To help us diagnose the issue, please do the following tests:
1. Download and run Office 365 Desktop Setup tool, then test if you can access User Profiles menu at Administration center (https://domain-admin.sharepoint.com/).
2. Test if the same error occurs when you visit your users’ My Sites in different browsers (login with their account).
3. Login with your users’ account, and test if you can visit the Team Site (https://domain.sharepoint.com/).
If any error occurs, please capture some error screens, and post them here. They are very helpful for us to troubleshoot this issue.
To upload the screen shots, click Use rich formatting when submitting your reply, and then click Insert Image (showed below).
How are things going on? Just checking in to make sure the above issue is solved now.