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  • Forum Reply: RE: Windows Azure Active Directory Sync tool error on setup

    Hi Marlon, Thanks for your updates. Based on the current situation, the issue may be caused if you haven't remove the initial DirSync completely. Here are some tips when uninstalling the DirSync tool: 1. Ensure the following groups are removed from the local computers Group folder: FIMSyncAdmins...
  • Forum Thread: Decommission On-Premises Exchange when DirSync is used

    I have migrated all the mailboxes to Office 365 in the hybrid environment and I want to decommission the on-premises Exchange server 2010. As the DirSync is in use, could you tell me whether I can decommission the on-premises Exchange server 2010 without affecting the Office 365 accounts? And Is there...
  • Forum Reply: RE: Password change options

    Hi Vin, Yes, you are right. DirSync is only one way sync. In the DirSync environment, we cannot change our passwords on the cloud side. The changed passwords can only be synced from the on-premise side. Thanks for your understanding. Best regards, Kid Yang
  • Forum Reply: RE: directory sync questions

    Hi Scott, The "cn" attribute will be synced via the DirSync. For the other questions: Q: If we have Office 365 user accounts that do not have a matching on-premises AD account will this be an issue? A: The AD account not matched to an Office 365 account will be synced to the cloud side and...
  • Forum Reply: RE: UserProfile Sync in sharepoint online

    Hi Sudeep, Based on the description, you can refer to the following 3 points: 1. For an Office 365 tenant that includes both Exchange Online and SharePoint Online services, a user photo goes into Exchange Online service before being synchronized to SharePoint Online service. So, please make sure the...
  • Forum Reply: RE: Problem Sync Active Directory Users

    Hi Axel, According to the error message, we can refer to the KB article http://support.microsoft.com/kb/2647098 to troubleshoot this issue. I notice that you have tried IDFix but continue receive errors. In this situation, I would like to confirm if you have also tried Method 2 in this KB. Any...
  • Forum Reply: RE: DirSync Suddenly stops working

    Hi Aniket, According to your description, I know that you have updated the same passwords which are expired but they are not synced via DirSync. From my tests, if the passwords expire and you update them as the same one, they will not be synced correctly. You can only change them with a new one and...
  • Forum Thread: How do I change the source of authority for directory sync

    Hello guys, I wonder if you can help. We have approximately 10 users using exchange Online. (office365) I have setup directory sync on one my servers, when I sync dirsync creates duplicate users in the office 365 (because the source of authority is on-premise active directory. Is there a way to...
  • Forum Reply: RE: DirSync to Microsoft coud

    Hi Bob, For federating with def.com, I agree with Joseph. As for the Microsoft Azure service, I'd like to confirm you will use Azure AD Sync or Directory Synchronization . If you will use Azure AD Sync, you can sync multiple domains to the same Office 365 tenant. If you will use Directory Synchronization...
  • Forum Reply: RE: Duplicate user

    Hi Philip, If you have created user accounts directly in Office 365, you can use SMTP matching to match on-premises user accounts to Office 365 user accounts for directory synchronization . But now you can do the following steps to fix it: 1. Delete the user accounts which are created directly in Office...
  • Forum Reply: RE: User experience after enabling dirsync password synchronization

    Hi richardb-ngc, I will try my best to answer the questions for you. Q1. What happens to the sign in assistant service on client PCs? ==================================================== A1. Enabling password sync won’t affect the sign in assistant service on client PCs. Q2. What happens...
  • Forum Reply: RE: Reinstall DirSync in another server

    Hi Javier, Based on my experience, if we want to install a new DirSync server instead of the old DirSync, we need to uninstall the original DirSync server first. Could you please try uninstall the old server first and then re-run the wizard to see the result? If the issue persists, please let us know...
  • Forum Thread: User experience after enabling dirsync password synchronization

    Hi, we have been on MS cloud services since BPOS days and have used DirSync since then. Users have a 2nd password in the cloud though. When password sync was introduced a few years ago higher ups were weary about enabling it because of the unknown user experience. They asked for testing, but it has been...
  • Forum Thread: Reinstall DirSync in another server

    Hello... we need to install a new DirSync Service in another server. Already the domain have a DirSync installed. I stopped the services in the old DirSync; and started the installation the new DirSync in another server; but in the stage of "configuration" the Wizard show this error: ...
  • Forum Thread: Third-Party DirSync options?

    My goal is to do as much administration for our company via our Office 365 administrative panel. With that in mind, when you use DirSync, this cripples some of that ability as you have to make changes from your on-prem directory. I have seen third-party tools such as the ones I have linked below that...
  • Forum Reply: RE: Deactiving Dirsync

    Hi J Witt, Yes, you can deactivate the DirSync and even remove the DirSync server. If you do it, the source of authority is transferred from the on-premises Active Directory to the cloud. It means that all the synced users will be changed to cloud based users and we can only manage them in the cloud...
  • Forum Reply: RE: Onprem GAl sync with O365

    Hi Mohammed, Currently, it is not feasible to only sync GAL to O365. With the DirSync tool, we can sync local AD users to O365 and the synced users will appear in O365’s GAL. In other words, O365 has its own GAL and we cannot sync local AD’s GAL to O365. Your understanding will be appreciated...
  • Forum Reply: RE: The proxy address is already being used by the proxy addresses or LegacyExcahngeDN

    Hi TuanPhan, If you only has a local AD and set up a Dirsync environment, but has no on-premise Exchange servers, it seems that the AD has been expanded. In this situation, sorry that we don’t have enough information about the issue. To get the most professional help, I recommend you contact...
  • Forum Thread: Dirsync and Password Expiration

    According to this article when you use Dirsync with Password Sync and a user's on-prem password expires, they will still be able to log in to cloud resources. Is this true? Will the user be able to log in using their on-prem synced password or one that is configured in the cloud? Are there any plans...
  • Forum Reply: RE: Changed sync servers, missed a folder of users to sync, now what?

    Hi Jeremy, Sorry for any inconvenience caused. To narrow down the root cause of the issue, could you provide the following information for us? 1. Open miisclient.exe to check if there is any information (error messages) under the Operations tab. Please capture a screenshot about the error messages...
  • Forum Reply: RE: Duplicate UPN in DIRSYNC

    Hi Craig, Could you please let me how do you do the hard match in DirSync? Do you refer to the following link? http://blogs.technet.com/b/praveenkumar/archive/2014/04/12/how-to-do-hard-match-in-dirsync.aspx Based on my experience, if we want to do the hard match, we need first deactivate the current...
  • Forum Reply: RE: Duplicate UPN in DIRSYNC

    Hi Craig, If these accounts were created in the Office 365 cloud side, we can use SMTP matching to match on-premises user accounts to Office 365 user accounts for directory synchronization first. Please refer to the following link for the detailed steps: http://support.microsoft.com/kb/2641663 If I have...
  • Forum Thread: DirSync Server and AD Migration

    Hello, I have 250 Users who were on AD 2008 and were using DirSync on Windows 2008 Server, Now the customer have migrated their AD to Windows 2012 R2 and wanted to do the same for DirSync. I successfully configured DirSync server on a new virtual machine with Windows 2012R2 and were able to deactivate...
  • Forum Reply: RE: Cutover done, on-premise Exchange deleted, setting up Dirsync

    Hi ita, I understand that you have done the Cutover Migration successfully. As far as I know, if you have deleted everything related to on-premises Exchange 2010 server and all the Exchange related attributes have been deleted in local AD, you can enable/install DirSync, and then use SMTP matching...
  • Forum Thread: Active Directory Synchronization is being disabled message, but Powershell claims it is done.

    Hello, I have disabled Active Directory synchronization via the Office 365 admin center (web portal), in order to do some clean up before resynchronizing. The admin center still displays a message "Active Directory synchronization is being deactivated. This process may take up to 72 hours to complete...