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  • Forum Reply: RE: What will happen to existing role users?

    Hi Fred, Question 1. You have two options: 1. You’re right. You can first delete the Office 365 users completely. And then sync the AD user to Office 365, and assign licenses. 2. Another option: do not need to delete the Office 365 users that have been created. We can match the Office 365 users...
  • Forum Reply: RE: dirsynched user is in error condition

    Hi Matteo, May I confirm some information about this issue? 1. Besides this error message, does this user encounter any other issues? For example, cannot access outlook web app (OWA), etc. 2. Is it an Exchange hybrid environment? 3. About “ we have tried removing the user after disabling...
  • Forum Thread: dirsynched user is in error condition

    One of our dirsynched users has switched into an error condition, we have tried removing the user after disabling ad sync but the issue still stands. Our exact errors is as follows: Exchange: An unknown error has occurred. Refer to correlation ID: 5593ea34-9701-4dc7-ac17-8d3231463468 How can...
  • Forum Reply: RE: DirSync not syncing users

    Hi Danny, Thanks for the quick update. 1. About “ This time it tells me that the sync was successful, but only users that weren't already in the cloud are saying synced with active directory ”, I’d like to confirm the detailed information. Do you mean the original issue is resolved...
  • Forum Reply: RE: Error using Convert-MsolDomainAuthentication

    Hi Pal, If you want to convert a certificate into a string (like the example “$cert” in the article http://technet.microsoft.com/en-us/library/dn194112.aspx ), sorry that we cannot provide assistance for it. Your understanding is appreciated. However, if you want to copy the whole...
  • Forum Reply: RE: Passwords do not sync, either for new users or changes. Deleted users do not get removed from office365

    Hi JonDetert, Did the issue happen recently or has it been there for a long time? To help us troubleshoot the issue, please refer to the following steps: 1. Go to the Dirsync tool server > Open Windows PowerShell > Run " Get-PasswordHashSyncConfiguration -SourceConnector 'Active Directory...
  • Forum Reply: RE: DirSync enabled but doesn't sync password until user resets?

    Hi lljfk12345, Before troubleshooting this issue, I'd like to collect the following information: 1. Have you checked the Enable Password Sync checkbox when running the DirSync tool configuration wizard? 2. When you say " it doesn't start synchronizing passwords until the user actually...
  • Forum Reply: RE: DirSync not syncing users

    Hi Danny, Have you tested it? If any error occurs, please provide related screenshot in the private message. It is our pleasure to help you. Thanks, Young
  • Forum Reply: RE: Office 365 Service Account password Reset - ADFS 2.0

    Hi Sandeep, Do you have any update? Please feel free to update the information in the private message for further analysis. We are here to help you. Thanks, Young
  • Forum Reply: RE: .com domain suffix not valid

    Hi Linus, I understand you would like to deploy Dirsync to sync the AD users to Office 365. We need to make sure the .com domain is verified in Office 365. Moreover, the local UPN suffix of the user should be changed to user@domain.com . Here is an additional article for your reference: Directory integration...
  • Forum Reply: RE: We changed UPN after dirsync but login name not changing in 365

    Hi Goofoff, When you say "they sync fine but the login names do not change in Office 365", do you mean that you have checked this synchronization in the Forefront Identity Manager ( miisclient.exe )? If possible, please provide the detailed steps you have done to change the user's UPN...
  • Forum Thread: We changed UPN after dirsync but login name not changing in 365

    Situation We synced AD and everything is working fine. Management decided that we needed to change our UPN's because it was FirstnameLastInitial@domain. but we ran into to many name conflicts. we change the UPN to full firstname.lastname@domain.com When we do dirsync on all the ones we...
  • Forum Reply: RE: FIM Directory Synchronization Error

    Hi Angeline, As far as I know, there is no Microsoft document mentioned about the question “which are the Office 365 services/sites the synchronization will access to” when you are using FIM. We are sorry for that. And thanks for your understanding. However, the community members who...
  • Forum Reply: RE: ADDSync on RODC fails to install

    Hi Padre, As far as I know, there is no Microsoft document mentioned that AADSync Service can be integrated with Office 365. Therefore, if you encounter any issues when you use AADSync Service to integrate with Office 365, we cannot provide official assistance about it. We are sorry for any inconvenience...
  • Forum Reply: RE: DirSync not syncing users

    Hi Danny, Based on my test, this will not affect the active users. If you have any concern about this, you can also permanently remove the user according to the ObjectID . The ObjectID is unique, even if the addresses are the same. Here are the general steps. 1. Get the ObjectID of all the deleted...
  • Forum Reply: RE: DirSync with existing users

    Hi lljfk12345, Please create new users in the local Active Directory server, and then force directory synchronization (by default, Dirsync will sync the objects to Office 365 every three hours). The new accounts and passwords will be synced to Office 365 from the local AD. You can manage them from...
  • Forum Reply: RE: FIM Directory Synchronization Error

    Hi Angeline, From your description, I would like to know the current version of the Dirsync tool. If the Dirsync tool is not the latest version, please uninstall and re-install the latest version of the Dirsync tool firstly. After that, as Dileepa mentioned, could you re-run Dirsync wizard? And then...
  • Forum Reply: RE: DirSync not syncing users

    Hi Danny, Thanks for providing this valuable information. I agree with you. This is might be related to the deleted Office 365 users. We can permanently remove the deleted users. Here are the general steps for your reference: 1. Make sure Windows Azure Active Directory Module for Windows PowerShell...
  • Forum Reply: RE: Office 365 Service Account password Reset - ADFS 2.0

    Hi Sandeep, Thanks for updating. To avoid misunderstanding, may I confirm some information? 1. About “ Office 365 Service Account ” you mentioned in the subject, do you just mean the Office 365 global admin? 2. Is the Office 365 global admin a federated account? I mean: what is the...
  • Forum Reply: RE: dirsync

    Hi ehankhan3401, Please see the roadmap article: Directory synchronization roadmap . Best Regards, Bruce
  • Forum Reply: RE: DirSync not syncing users

    Hi Danny, Thanks for your post. I can fully understand that the users are created in Office 365, now they cannot be matched to the AD users. For this scenario, the recommended way is to do a SMTP match (soft match). To avoid misunderstanding, may I confirm some information to analyze this issue?...
  • Forum Reply: RE: DirSync not syncing users

    Hi Danny, Thanks for providing the information. I now know more clearly about the issue. I appreciate your efforts. After discussing this issue with my colleagues, I find there are two possible root causes: 1. Due to some specific attributes or settings of the AD user, the link between the AD user...
  • Forum Reply: RE: DirSync not syncing users

    Hi Danny, Thanks for replying. Yes, as far as I know, after we delete the old AD user and re-create the new user, the new user will be a totally different user. We need to re-add the new user to shared folder/group, etc. Yes, based on my knowledge, a new profile will be created when the new user...
  • Forum Reply: RE: DirSync not syncing users

    Hi Danny, 1. About “I noticed on some of the error messages that the duplicate item was on the default microsoft email address” you said, could you please provide related screenshots of the error in the private message? 2. For “I had a person helping me with the implementation and he had to delete...
  • Forum Reply: RE: DirSync not syncing users

    Hi Danny, I find the error is unique. Thanks for the information. The issue is a little bit complicated, as the Office 365 users are re-created. 1. When does that person delete and re-create the Office 365 users? Can you still see the deleted users in Office 365 admin portal -> deleted users?...