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I am trying to set up my outlook account on my new Sony Xperia Z but I am getting an error message. This is what I do:
press on the email icon -> get to a screen saying:
Account setup -> I entered my email address and password - press Next -> get to a new screen:
What type of account is this? - I select "Exchange Active Sync" -> get to a new screen:
Domain\Username: I put my email address
Password: I entered my password
- Use secure connection (SSL)
- Accept all SSL certificates
Then NEXT ->
Then I get a message saying:
Could no finish
You entered an incorrect server address, or the server required a protocol version that the Email application does not support
Can you help? Thanks
Thanks for the feedback.
Please click on the link below and follow the steps to set up Microsoft Exchange email on Android.
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Are you able to set your Office 365 account on your phone now? Please let me know whether you are having issue with the setting up.
You can find your server address by going onto you OWA page clicking on the question mark in the right hand top corner, click on about and a window will pop up with all the details you require for server information
Hope this helps
Hi, i also need help with this. i started using the xperia z1 and i setup my email as exchange activesync. the server was already there from before but now when i delete email from my phone, why doesnt it delete from the web? and the symbol for replied/forwarded messages does not show as well. Please help
And i also do not understand how to enter outlook web app. it does not work when i try to sign in with my normal outlook email. please do help asap. thanks
As it's an aged thread. Please post the issue on a new thread. Our engineer will support you there. Thanks for your understanding.
Best Regards,Aaron Yuan
I tried all of the settings in the link you suggested. I tried all the combinations but none of them worked. Message is always Could not finish Could not open connection to server