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RE: One Note with Office 365
Andy Sek MSFT Support
Hi Michele, You mentioned that you purchased the Office 365 service from the GoDaddy partner. Since the Office 365 service from GoDaddy partner version is different from the normal Office 365 service, to ensure you get the dedicated support, I suggest you contact GoDaddy support engineers via the link...
What's the difference between Office Online and Office 365?
Using my work Office 365 account, I can go to two different sites - portal.office.com/Home and office.live.com - and though I'm signed in to both on different tabs using the same credentials, it's almost like the two accounts are completely separate. I understand that Office Online is more...
RE: Shared Mailboxes Un-Accessible Through Outlook
Kid Yang MSFT Support
Hi Brandon, Sorry for the inconvenience the issue has caused. We have received some reports that the users cannot access the shared mailbox in the Outlook client recently. To identify this issue, we need to collect some information first: 1. Does the Office 365 OWA works fine? 2. Does the issue...
Office 635 for Student
I want to make sure I have this right. I am a student and I put in my information for Office 365. According to this I have 5 installs of every software in the 365 line? At no charge? Is this for 1 year or something? It seems a little farfetched that Microsoft would give this away for free. I wanna get...
Issues with searching shared mailboxes
We are using Office 365 for hosted exchange and Outlook 2013 as the mail client. This happens to multiple users. The search settings are to search the current mailbox but we also tried current folder and all mailboxes. "Improve search speed by limiting the number of results shown" and "Include...
Shared folder not opening in outlook with office 365
Hello, I have an issue where I can not open some shared folders in outlook. There are a couple odd things going on here. 1) I can open 1 shared folder but not the other 3. The error message is cannot expand the folder. the set of folders cannot be opened. The attempt to login on to Microsoft exchange...
Cannot Sign In to Organizational Account in OneNote on Android
Brian N. Henry
I am attempting to sign in to OneNote for Android on my Android tablet. I am able to sign in successfully & access my notes on my iPad, but I would rather use the service on Android and need this to work before we start promoting this feature campus wide. Here are the steps I have taken: Installed...
Sharing OneDrive for Business folders with external users
We are trying to share folders within OneDrive for Business to external partners but they are having issues accessing the content. We use our partner's work email to share out the folders such as bob@companyA.com . We have run into 2 issues doing this, and I am getting upset employees who are just...
One Drive for business and Map Drive.
Hello All, I have an office365 accounts for my users, also i need to sync a file share through one drive to cloud, so i create a map drive in local PC points to the file server file, then i start the one drive for business, i added the library URL and when i change the path to save library to the Map...
Office software deployment under Office 365 Business Premium
Hi, We have recently subscibed our business users to the Business Premium package. how can we deploy or install to our 80 subscibers users using AD or GPO? can this be done using the Office Deployment Tool for Click-to-Run? Ideally we want to be able to include on our corporate PC image so ready...
Outlook 2013 Slow\Delayed Response or Freezes
Hi Guys, This would be the second time our whole organization is experiencing this issue, whether on our network or out on the field at clients (not on VPN but connecting to the internet with the clients internet connection). At the same time for everyone our Outlook clients would become very slow...
Word/Excel/PowerPoint Android Tablet - Can't open file
I have an LG G-Pad Android tablet and have installed the Word, Excel, Office apps. My organization is using Office 365 for business with OneDrive for Business. When I first opened my apps, I logged into the app using my organizations office 365 credentials. All apps show my OneDrive (sharepoint site...
Sent messages disappear from SENT folder in Outlook client
A user is ending an email and it holds in the SENT folder for seconds and then it disappears. This is also happening in the DELETE folder. I can not figure out how to fix this. It works perfectly in OWA and from a smart phone, but not on the Outlook client. This is an Exchange environment. 1) I have...
Office 365 - Word 2013 won't display spelling errors
So I got a problem with my Word 2013. It won't show words that were spelled wrong although the detection of those errors is on (with F7 you can loop through them). I have found that in settings -> document spell check the option for "Always hide spelling errors" is on and the box is...
Office 365 and Project Pro
Hi Just subscribed to Office 365 all fine Then subscribed to Project Pro, while I now have a line saying download Project Pro, when clicked nothing happens Any ideas Andy
Office 365 Groups
Loving the new groups feature, just wondering if i can trick the calendar into working with Outlook 2013. I have it attached but unable to edit it. Changed my access via powershell for the mailboxpermissions to Owner but I still cant edit (can see the name of the appointment). Any way around? I thought...
E1 plan not allowing login to MS Office for iPad apps
I work for a non-for-profit in Canada. We signed up for the E3 trial while we were awaiting approval from Microsoft to have the non-profit pricing for MS Office 365. We were approved, and I signed up the organization for the E1 plan. I "purchased" the free plan, and switched all of the active...
office 365 in android
Hi can anyone advice me i currently have the basic subscription for office 365 can it be sync to an android tablet so i can work remotely when on the move rather than using my laptop Thanks Bryce
Outlook 2013 -Minimize screen feature is closing out Outlook
When in Outlook (2013) and I click the "minimize" botton on the top left of the screen, this feature is closing down Outlook I also tried, right clicking then selecting "Minimize, and then same thing happens, outlook closes. I have tried running a Quick fix as well as a regular fix...
Confusing login policy: have Office 365 and want to log into Onedrive and Onenote
Willem van Oort
Hello,. I have P1 plan from Office 365. someone sent me a link to shared folders on Onedrive. I can not log into that onedrive link with the office 365 login details. Same with Onenote. thanks for any help.
RE: How to change from Office365 Education E3 Trial to the free Office 365 Education E1
Kid Yang MSFT Support
Hi Shah, At present, it is not feasible to renew a trial Office 365 subscription. If you want to change to the Office 365 Education E1 plan, please add the domain (e.g. domain.org) into the Education Trial tenant, then verify the education eligibility. Note: The same domain cannot be used in different...
RE: Office 365 Education
Kid Yang MSFT Support
Hi Derrick, No. If your school is using Office 365 for Education, it provides Exchange Online mail services. However, Dreamspark doesn't provide such mail services and it is different from the Office 365 account. You cannot use it instead. Thanks for your understanding. Thanks, Kid Yang
I need to disable or uninstall Lync
I have Office 365 loaded on my PC through work. Every time I start my PC (or reboot), Lync starts up and immediately crashes. It never gets up and running, I have to cancel it between attempts to restart itself. I've tried repair it. Its causing my PC to take literally 10 minutes to finish booting...
Share Only Particular App to users in SharePoint Online private site
I need to share my app with external user, who have only one page access permission (view only) , not entire site. How can I share my app to external user without giving him view contents permission ???? Thanks in Advance .:)
SharePoint Online Contact list sync with Outlook web app contact group
Hi , I need to Sync my SharePoint online site Contacts list users with my Outlook web app programmatically ? or with out import export. I knew that we can sync our SharePoint Online Contact list with Outlook Desktop via OOTB Connect to Outlook Option But how to do same with Outlook web...
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