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  • Forum Thread: Office 365 Documents Are Blank

    I have a serious issues with Office 365. Many of my Word documents (saved as docx files) are suddenly blank when opened in Word. The files are there but there is no content in the files. Had I not also saved them as plain text files to export elsewhere, all my work would be gone. This is true both on...
  • Forum Thread: In Outlook my documents say they are offline but I'm connected

    Hi I am connected through Lync and in Outlook it says "Connected to Microsoft Exchange" but when I click on a document through Outlook and it opens up in Word or Excel it says the document is Offline. What do I need to do to get my documents to automatically upload as opposed to...
  • Forum Thread: Typing a school assignment. After typing the assignment I am to answer it. I am unsure how to do this.

    I have 2 problems I need help with. The following are the questions in my assignment. You will see the instructions, the possible answers, and then I will indicate what I am having the problem with. 1st problem: Over each italicized expression, indicate whether the expression is a phrase (P) or...
  • Forum Reply: Re: Read only documents (excel/word) on Windows 8 RTM, not on Windows 7

    Hi Mark, Based on the description,I would like to confirm the following information: 1)Whether the doucument can only read when you want to open the document on Office 365 SharePoint Online in Windows 8.However,the document can be modified in Windows 7. 2)Whether you can edit the document in local...
  • Forum Reply: Re: SharePoint lis in access 2013 web app

    Hi Henk, To address the business requirement better, I’d like to confirm some information with you according to your description. 1.” I have a SharePoint table to a SharePoint document library” How do you create this SharePoint table, in Access 2013 web database or other? Could...
  • Forum Reply: Re: Files not downloading correctly

    Hi Alwaysad, To narrow down the root cause of the issue, I recommend you refer to the following steps: 1. To check this problematic excel file version with Office Web App in Team Site. 2. If there is any difference between this problematic excel file and the other files. 3. You can use the...
  • Forum Reply: Re: Cannot open for editing

    Hi Amy, Could you tell me if this happens to all your documents in the site, the documents in one of the libraries or just one document? To narrow down the cause, could you check the permissions of one of your members? 1. Go to your library and click Library Setting 2. Click Permissions for...
  • Forum Thread: Office suite recent documents show in incorrect order

    I have a few users who report that the list of recent documents are showing the incorrect order of documents, for example documents which have not been open/edited recently. Is there possibly a way to reset this list, both from the Office suite and possibly also from SkyDrive (via the portal)?...