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No emails being received after Incident EX2295

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Hello,

 

I have a 365 account setup, domain verified and it has been functioning correctly for months. After incident EX2295 reported fixed on the 22nd July, neither myself or other users on 365 are able to receive emails or send emails via Outlook 2010 or Outlook Web Access.

 

Any help?

 

Thanks

All Replies
  • Hi RichmondBen19,

    Can you provide more details on the issue please? For example:
    - What incident EX2295 is about? Where do you get it?
    - Any error message occurred?

    Cheers,
    Te-Amo

  • Hi RichmondBen19,

    We have not heard from you in a couple of days.

    Please post back at your convenience if we can help further.

    Thanks,
    Anna Guo