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Error setting up Office 365 account

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I purchased Office 365 University from the online Microsoft Store. I then go to my account and select "Downloads, product keys, and subscription". Then I click "Install/Manage" and I get this error message:

"We are sorry but an error has occurred and we cannot setup your Office 365 University subscription at this time. Please save the Product Key below and come back to www.office.com/verify and try again later. If you continue having problems, please contact support."

This has been happening for over 24 hours. I have tried three different browsers on two different Windows 8 computers. Called customer support yesterday and nothing worked. They ended up telling me to wait 24 hours which I have now done. I need this for a project I need to complete today and if its not working soon I will have to refund it.
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  • Hi Tyler,

    For Office 365 University problem, I would suggest posting it on our dedicated forum for Office 365 University. Since the forum focus on Office 365 University issues, you can get more advanced and specific information here:

    answers.microsoft.com/.../office_365hp

    Thanks,

    Nancy Xie

  • It's funny because when I try to post there I get another error:

    "Sorry the request couldn't be completed. Please try again later."

    Microsoft hates me