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Outlook 2010 automatic send/receive send portion not working

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Hello all;

I am having difficulty getting the scheduled automatic send/receive portion in Outlook 2010 to work when connected to the exchange server in Office 365. No matter what send interval I select, the messages in the outbox never get sent until I do a manual send/receive.

I am having this problem on two different computers with two different email addresses. I have tried deleting all the *.srv files but this has not helped.

Any suggestions or ability to reproduce the problem?


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Verified Answer
  • Maybe you just enable the scheduled receive function while ignore the scheduled send function by mistake.


    Please check if you have scheduled send function enabled as the steps below:

    1, Click Define Send/Receive Groups under the menu of Send/Receive Groups.

    2, Make sure Include this group in send/receive has been marked.

    3, Choose your Group Name used for you email, by default, it's called All Accounts.

    4, Click Edit button.

    5, On the coming dialog box, you could change accounts you want to set up in the left navigation bar. Make sure both Send mail items and Receive mail items have been marked.


    I guess you may have Send mail items unmarked.






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