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  • Forum Post: Issues adding PIC contacts

    I've got two issues here 1. When you add a PIC contact to your IM contacts list within OWA, you can't actually send them a message - it reports backt that the contact is in Do Not Disturb or Offline. The actual request to add the contact doesn't actually get to the PIC user 2. I've...
  • Forum Post: Re: presence

    Hi usman, You added some external contacts in your Lync online, and all of them show Presence unknown. And you can added contacts within your organization and all thing go well. If I got any misunderstanding, let me know. •If you want to add a contact from another domain, as Sean said, you...