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  • Forum Reply: RE: Cannot modify shared On-premise calendar from O365 mailboxes

    Hi Tom, In an Exchange Hybrid Deployment, it is an expected behavior that the online users cannot add or modify the shared on-premises calendars. For more information, you can refer to the following KB article: Cross-premises Calendar editing is unavailable in a hybrid deployment of Exchange Online...
  • Forum Reply: Re: Exchange Online Admin

    Hi Vikas, Thanks for your update. 1. If a user’s mailbox has been disabled or deleted, the admin can’t access the user’s mailbox even though admin has full access permission of the user’s mailbox. 2. To access a user’s email log without using Journal or Transport...
  • Forum Reply: Re: Mailbox both on-premise and in cloud

    Hi Michael, Thank you a lot for providing the detailed information. This issue occurs because the on-premise mailbox was not converted to remote user mailbox as expected. Given this situation, I suggest you try the following steps to resolve this issue: 1. Use Exchange Management Shell to disable...
  • Forum Reply: Re: Problem with receiving external emails

    Hi Goran, Before moving on, I’d like to confirm which version of Office 365 account you are trying to send emails to, Office 365 for Small Businesses or Office 365 for Enterprises? I suggest you do the following steps to narrow down this issue: 1. Use other external email accounts, such...
  • Forum Reply: Re: Removing BPOS Sign In Application From Multiple Machines with SCCM 2007

    Hello Anna, Yohanan, I found out how to do this using SCCM, if that's an application you currently have deployed at your company. With MSI's, you need to run a command with the .MSI installer's ProduceCode as part of the command line in order for windows to uninstall it properly. In order...
  • Forum Reply: Re: shared mailboxes behavior in Hybrid

    Hi thummalacheruvu, Since you are using Exchange 2010 Service Pack 3, the shared mailboxes can be moved from Exchange on-premise to Office 365 using the same way as the user mailboxes are moved. However, the permissions cannot be migrated. As maylan has said, after the shared mailboxes are moved to...
  • Forum Reply: Re: Configure ReciptientFilter based on SecurityGroup

    Hi Denis, According to my test, we can custom SG attribution first via the PowerShell cmdlet below. Set-DistributionGroup -Identity "SG name" -CustomAttribute1 "123" Then run the following PowerShell cmdlet to create a new address list based on the SG. New-AddressList...
  • Forum Reply: RE: Outlook 2010 not working

    Hi Bram, Please refer to the steps in Method 3 in the link below to manually setup account in Outlook 2010: support.microsoft.com/.../2404385 Thanks, Linda Wang
  • Forum Reply: Re: Delete a soft deleted account

    Hi LaurentT, As I understand, you want to delete an account permanent, without waiting the retention policy, is it correct? If so, to achieve your requirement, you may use PowerShell cmdlet to clean up the recoverable items folder. About connect to Exchange Online via PowerShell, you may refer...
  • Forum Reply: Re: admin panel settings needed to get mobile phones to connect to exchange/office 365?

    Hi Per, I know you want to setup your mobile phone to access Office 365 account. In this situation, you may follow the Mobile Phone Setup Wizard to setup your mobile phone, and you can choose which type of account (Exchange ActiveSync or POP/IMAP) to set up. Exchange ActiveSync is designed...
  • Forum Reply: Re: Offline GAL is not being updated

    Hi MarcusD, As I understand it, the deleted external users are not existed in Global Address List (GAL) in Outlook Web App (OWA), but they still exist when you type the first character in new emails, now you want to delete the cached recipient information in OWA. Please refer to the following steps...
  • Forum Reply: Re: Legal Hold mailbox

    Hi Vikas, You can recover the deleted emails to the user’s mailbox by using the Search-Mailbox cmdlet in Windows PowerShell. For detailed steps, please refer to the following article: http://help.outlook.com/en-us/140/hh125820.aspx Thanks, Vivian Wang
  • Forum Reply: Re: Email bouncing back

    Hi Thanksforyourhelp, Based on my experience, it may be caused by many potential possibilities. So I would like to confirm more information to troubleshooting the issue: 1. Have you done some special operations on the only one user? Such as delete or recover? 2. What’s the meaning of “getting...
  • Forum Reply: Re: Policy Rules in FOPE

    Hi Mac_365, Thanks for your post here. According to your description, do you want to make any emails delivered to Junk Email Folder appeared in the Inbox folder? If so, to achieve this, you can let the users add the senders' email addresses into Safe Sender List instead of creating some policy...
  • Forum Reply: Re: Whitelist based upon Sent Items

    Hi CPT_Curt, It is available to fulfill this requirement by user and it cannot be applied in entire organization. From user side, we can automatically add people to safe sender list. Outlook 2010: http://office.microsoft.com/en-us/outlook-help/add-recipients-of-my-email-messages-to-the-safe-senders...
  • Forum Reply: Re: Exchange – two accounts on one Outlook 2010

    Hi Skrzypolus, I would like to confirm the scenario with you first. There are two possible scenarios: Scenario 1: The primary account has full access permission for the second account, and you have added the second account as an additional account of the primary account. In this scenario, when...
  • Forum Reply: Re: sync errors

    Hi Alex, I understand all users in your organization received the sync issues messages via Outlook client. Usually, the Sync Issues folders contain logs and items that Microsoft Outlook has been unable to synchronize with your Microsoft Exchange Server. From the message you provided, I noticed...
  • Forum Reply: Re: Track Outbound & Inboud Emails

    Hello Khaled, Enterprise subscribers have access to the FOPE administration portal, which includes edge server message tracking tools. However, this only applies to messages that are going to and from external sources (i.e. non-O365 mailboxes). The link to this access is in the ECP under the "Mail...
  • Forum Reply: Re: Deploy Hybrid Configuration With 3rd Party SMTP Gateway

    Hi admitg, As this setting related the MX record, could you provide which site the MX record is pointed to? Also, please provide the information about the AntiSpam which currently you are using. You can refer the following link for the Advanced Mail Flow. technet.microsoft.com/.../gg430167...
  • Forum Reply: Re: Transport rules don't work: "subject or body includes" does nothing

    Hi mchv2.0, Based on your description, I have reproduced this issue. About this issue, I would suggest you submit feedback at http://mymfe.microsoft.com/Microsoft%20Online%20Services/Feedback.aspx?formID=210 . Your suggestion will be very important for us to improve the quality of service. Thanks...
  • Forum Reply: Re: After serivce upgrade the “on behalf of” message started appearing in header

    Hi Jayjay2, Before you assigned full access permission to the connected account in pre-upgrade Office 365, Had you added the account as an external contact? Thanks, Linda Wang
  • Forum Reply: Re: Using Outlook.com to access Office 365 Exchange mail

    Hi Mel, You can visit http://mail.office365.com to access Outlook Web App (OWA) to get your Exchange mailbox via laptop, phone and tablet browsers. When you mentioned “mailbox for my domain is invalid”, could you please provide the screenshot about this error message? About using outlook...
  • Forum Reply: Re: Remote host said: 550 5.7.1 Message rejected due to content restrictions

    Hi, Chris Woods : Thanks for your information and post. Based on the NDR the information the address has been blocked by recipient server as a content filter setting . If the recipient mail server blocked your domain, it's out of your control. You can check the detail information from other...
  • Forum Reply: Re: unannounced exchange Server changes

    Hi Chris, Thanks for your active participancy on the forum. Hi David, Currently, Exchange Online is making a change that affects how mobile devices using Exchange ActiveSync connect to their mailbox. This change will deploy over the next few weeks since December 2011. Most users will not be...
  • Forum Reply: Re: Outlook Calendar

    Hi James, Before moving on, I would like to confirm if you want to set up a calendar which could be accessed and modified by other users in your organization in Outlook Web App. If this is the case, it would be possible to achieve this by creating a room mailbox in Office 365. For detailed steps...