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  • Forum Thread: How do you sync the team calendar with personal calendar to that events are updated in both calendars when cancelled or moved?

    I have a team site with a calendar and it is shared with me and the entire team. I have connected the team calendar to my calendar in outlook. I can now see both calendars side by side . I can copy events from one calendar to the other with no issues. The problem is when an event is cancelled or moved...
  • Forum Reply: RE: Adding a member into the contact group from the global address list

    Hi Kevin, According to your description, I'm a little confused about how you modify the GAL(global address list) in the Outlook client. Generally, if we set up an Office 365 email account in the Outlook client, we cannot modify the GAL via Outlook client. The GAL for Office 365 can only be modified...
  • Forum Reply: RE: How to add a shared email account onto my device

    Hi DustinDennison, According to your description, you have set up several Shared Mailboxes and the permissions are granted via Exchange Admin Center (EAC). Users who have access to these shared mailboxes can see emails in Outlook desktop directly because the auto-mapping is enabled. The auto-mapping...
  • Forum Thread: Critical error when adding a rule

    Hello, Here's my scenario: I add a rule where an e-mail from a certain email address should go into a specific folder. When I try to select the email address from the popup in the Outlook Web interface I get: A white page in Internet Explorer v11.0.9600.17278 A critical error in Chrome...
  • Forum Thread: Room finder

    Why do my Outlook room finder suggestions only suggest until 22.30 when my own workhours are set from 12 am to 11.30 pm? Furthermore, all my rooms/resources have set their work hours from 8 am to 5 pm. So, according to my tests, the room finder is not limited to what the resources' Work hours are...
  • Forum Thread: Discovering whether O365 users are in Cached or Online mode

    I understand in Exchange you can parse the RPC Client Access logs. Is there any other location (registry, AD) that this info is stored? I have a client with slow performance issues and I'm trying to identify if cached mode is the fix I've been looking for. Thanks and kind regards, Tom
  • Forum Thread: Outlook Pop-Up request to restart Outlook every 10 minutes

    One of our users keeps having Outlook inform them that "The Microsoft Exchange administrator has made a change that requires you quit and restart Outlook." Usually this goes after after reopening Outlook, but in this case the user is being prompted every 10 minutes. I found this blog outlining...
  • Forum Thread: Email Expiration questions

    We currently only have our retention policies set to delete items that are in the junk and deleted items folder. We have several users who have received or sent emails however, which state that the email will expire in 29 days. The emails are not in those folders, and searching the users mailbox settings...
  • Forum Thread: Apps for Outlook

    I want to install add-in to Outlook only for some users in their accounts not enabled for everyone in my organization. But some of the app is only available to administrators.
  • Forum Thread: SharePoint task list app not working

    I have added the task app to a sharepoint site. This appears and I can edit the list of tasks. But, if I assign the task to myself here, it does not appear in my tasks in outlook client or OWA. Also, if I click sync with outlook in the ribbon above, I get this window: So I click OK, but nothing...
  • Forum Thread: Link to mail in site-mailbox

    Is it possible to link to a mail in a site-mailbox, from a SharePoint list? Or is there a solution that would come close to it? Have a scenario where users currently store a mail from a shared mailbox to a network drive, and link to this mail file in an excel spreadsheet, where they document/track...
  • Forum Thread: Many sent emails being detected as spam

    I have been getting many of sent emails marked as spam by recipients' inboxes. For example, I had one email bounce back to me with this message: [XXX].secureserver.net gave this error: This message has been rejected due to content judged to be spam by the internet community i have no idea why...
  • Forum Thread: Exchange rules not working on Web App/iPhone

    Hello, I set up my Office 365 email address in Outlook or Mac, and created a rule to have a certain type of notification email automatically deleted. This is working on Outlook for Mac, however it is not working on my iPhone and Web App. I also deleted all the old emails that came into the mailbox...
  • Forum Reply: RE: Text messages going to Outlook?

    Hi DeenaRiley, To narrow down the issue, I would like to confirm some information below: 1. Which Outlook version are you using? Is the older Samsung phone you mentioned an Android mobile? 2. How did you set up your email account on the phone, via Exchange ActiveSync or POP/IMAP? 3. If you re-configure...
  • Forum Thread: Text messages going to Outlook?

    Hello! We have an employee at our company who tried to set up their outlook email account on their phone - it's an older Samsung. He was successful in setting up his email, but now all of his text messages are appearing in his outlook inbox. This was completely unintentional & he'd like...
  • Forum Reply: RE: POP Account still Sending/Receiving after being deleted in Outlook 365

    Hi Roy, According to your description, I'm a little confused about the issue you encountered. Since you have delete the POP accounts in the Outlook client and they are not displayed in the Outlook, it means that these accounts have been removed from the Outlook client. However, how did you know...
  • Forum Thread: How to turn off notifications for outlook calendar

    I have created a calendar on Office 365 and have shared it with many people. Every time I create a new event and share it with people I receive many emails saying someone accepted my event. It happens several times for the same person. Is there a way to turn off these notifications?
  • Forum Reply: RE: Calender Issue

    Hi RakeshKumar, Thanks for your updates. According to your information that it’s behaving correctly when you send meeting invitations in Outlook Web App, it states that the Office 365 service performs correctly. And the issue occurs when using Outlook 2013, it seems that the issue is related...
  • Forum Thread: setting up email in office 365: Where do you set up password

    New user. Just finished modifying DNS MX to point to O365. Where in O365 do I set up email passwords, so I can set up emails in outlook??
  • Forum Thread: Outlook Search/indexing function will not work for inbox

    Hi, The search/indexing function will not work for my primary email address. The search function works properly for all but my primary email address within Outlook. The search function works correctly only in the 'Sent Box' and not my Inbox for dysfunctional email in question. I have had my...
  • Forum Thread: Retrieve interval of POP or IMAP mails in Exchange Online is very big

    I tried Exchange Online and I detected that retrieve interval of POP or IMAP mails is very big, It takes hours. Why?
  • Forum Thread: Mail merge from additional mailbox

    Good afternoon: I have an Exchange Account set up in Outlook with my personal email address. Linked to this, I have an additional mailbox with another email address I use (my department email address). When I try to do "mail merge" from Microsoft Word 365, the email is always sent from...
  • Forum Thread: A popup in Outlook regarding Lync meetings, what is this

    Periodically, my Outlook application keeps popping up a notification about problems with Lync meetings: --------------------------- Microsoft Lync --------------------------- We found a problem with your Lync Meetings. Please start Lync and leave it running for 15 minutes so we can fix it. -------...
  • Forum Thread: Cannot Change Email Signature - Outlook 365

    Hi there, I hope you can assist with this query. I installed Office 365 into our 5 computers in the office. All are running well but one will not allow you to change the signature in Outlook. I click on OPTIONS, then MAIL, but when I click on the SIGNATURES button, nothing happens. Sometimes the...
  • Forum Reply: RE: Merging individual calendars to e-mail as a single calendar?

    Hi TLMar, No. It's not feasible to merge multiple calendars to one calendar at present. Thanks for your understanding. However, we can move all the items from multiple calendars into one via the steps below in the Outlook client: 1. Select one calendar(2) in your calendar group. 2. Click the...