Browse by Tags

Related Posts
  • Forum Reply: RE: search box of task of Outlook is not responding

    Hi AssadRahman, Based on your situation, the issue you encountered is an Outlook client issue. Since our forum focuses on Office 365 Online service and we can just provide limited assistance on the Outlook client issue, I recommend you post this question with the detailed information in the Outlook...
  • Forum Reply: RE: From Dropdown

    Hi Shaun, After you click on New Email, please switch to the OPTIONS tab and click From . Then you should be able to see the From drop-down list. If you couldn’t find the button with the steps I provided above, it’s suggested you contact Outlook IT Pros forum support for further assistance...
  • Forum Reply: RE: outlook don't always play sounds

    Hi John, I understand that your Outlook client doesn’t always play sounds. I would like to explain that this is an Outlook client related feature. Although we’d like to assist you, we are not masters of Outlook client field (we are dedicated to Office 365 service in this forum). Therefore...
  • Forum Thread: Migrate Apple Mac Contacts to Microsoft 365 Contacts Online

    I have a user who has 1,000 contacts in his Macbook contacts. How can he migrate them to the online version of MS 365 contacts/outlook? We are a 501(c)(3) organization on the E1 free plan and do not have desktop versions of Outlook. Any ideas would be most appreciated, and keep in mind I'm a non...
  • Forum Reply: RE: Mails are not droping on ms outlook

    Hi customer, According to your description, I know that you cannot receive emails in the Outlook 2013 client. However, the OWA works fine. In this situation, I would like to confirm some information to narrow down the issue: 1. When does the issue occurs? Does it occur before? 2. How did you configure...
  • Forum Thread: Unable to remove an email alias.

    When I remove an alias, it saves fine. But once you go back into the user with that alias, it is still there. Any help would be appreciated.
  • Forum Thread: How do you sync the team calendar with personal calendar to that events are updated in both calendars when cancelled or moved?

    I have a team site with a calendar and it is shared with me and the entire team. I have connected the team calendar to my calendar in outlook. I can now see both calendars side by side . I can copy events from one calendar to the other with no issues. The problem is when an event is cancelled or moved...
  • Forum Reply: RE: Adding a member into the contact group from the global address list

    Hi Kevin, According to your description, I'm a little confused about how you modify the GAL(global address list) in the Outlook client. Generally, if we set up an Office 365 email account in the Outlook client, we cannot modify the GAL via Outlook client. The GAL for Office 365 can only be modified...
  • Forum Reply: RE: How to add a shared email account onto my device

    Hi DustinDennison, According to your description, you have set up several Shared Mailboxes and the permissions are granted via Exchange Admin Center (EAC). Users who have access to these shared mailboxes can see emails in Outlook desktop directly because the auto-mapping is enabled. The auto-mapping...
  • Forum Thread: Critical error when adding a rule

    Hello, Here's my scenario: I add a rule where an e-mail from a certain email address should go into a specific folder. When I try to select the email address from the popup in the Outlook Web interface I get: A white page in Internet Explorer v11.0.9600.17278 A critical error in Chrome...
  • Forum Thread: Room finder

    Why do my Outlook room finder suggestions only suggest until 22.30 when my own workhours are set from 12 am to 11.30 pm? Furthermore, all my rooms/resources have set their work hours from 8 am to 5 pm. So, according to my tests, the room finder is not limited to what the resources' Work hours are...
  • Forum Thread: Discovering whether O365 users are in Cached or Online mode

    I understand in Exchange you can parse the RPC Client Access logs. Is there any other location (registry, AD) that this info is stored? I have a client with slow performance issues and I'm trying to identify if cached mode is the fix I've been looking for. Thanks and kind regards, Tom
  • Forum Thread: Outlook Pop-Up request to restart Outlook every 10 minutes

    One of our users keeps having Outlook inform them that "The Microsoft Exchange administrator has made a change that requires you quit and restart Outlook." Usually this goes after after reopening Outlook, but in this case the user is being prompted every 10 minutes. I found this blog outlining...
  • Forum Thread: Email Expiration questions

    We currently only have our retention policies set to delete items that are in the junk and deleted items folder. We have several users who have received or sent emails however, which state that the email will expire in 29 days. The emails are not in those folders, and searching the users mailbox settings...
  • Forum Thread: Apps for Outlook

    I want to install add-in to Outlook only for some users in their accounts not enabled for everyone in my organization. But some of the app is only available to administrators.
  • Forum Thread: SharePoint task list app not working

    I have added the task app to a sharepoint site. This appears and I can edit the list of tasks. But, if I assign the task to myself here, it does not appear in my tasks in outlook client or OWA. Also, if I click sync with outlook in the ribbon above, I get this window: So I click OK, but nothing...
  • Forum Thread: Link to mail in site-mailbox

    Is it possible to link to a mail in a site-mailbox, from a SharePoint list? Or is there a solution that would come close to it? Have a scenario where users currently store a mail from a shared mailbox to a network drive, and link to this mail file in an excel spreadsheet, where they document/track...
  • Forum Thread: Many sent emails being detected as spam

    I have been getting many of sent emails marked as spam by recipients' inboxes. For example, I had one email bounce back to me with this message: [XXX].secureserver.net gave this error: This message has been rejected due to content judged to be spam by the internet community i have no idea why...
  • Forum Thread: Exchange rules not working on Web App/iPhone

    Hello, I set up my Office 365 email address in Outlook or Mac, and created a rule to have a certain type of notification email automatically deleted. This is working on Outlook for Mac, however it is not working on my iPhone and Web App. I also deleted all the old emails that came into the mailbox...
  • Forum Reply: RE: Text messages going to Outlook?

    Hi DeenaRiley, To narrow down the issue, I would like to confirm some information below: 1. Which Outlook version are you using? Is the older Samsung phone you mentioned an Android mobile? 2. How did you set up your email account on the phone, via Exchange ActiveSync or POP/IMAP? 3. If you re-configure...
  • Forum Thread: Text messages going to Outlook?

    Hello! We have an employee at our company who tried to set up their outlook email account on their phone - it's an older Samsung. He was successful in setting up his email, but now all of his text messages are appearing in his outlook inbox. This was completely unintentional & he'd like...
  • Forum Reply: RE: POP Account still Sending/Receiving after being deleted in Outlook 365

    Hi Roy, According to your description, I'm a little confused about the issue you encountered. Since you have delete the POP accounts in the Outlook client and they are not displayed in the Outlook, it means that these accounts have been removed from the Outlook client. However, how did you know...
  • Forum Thread: How to turn off notifications for outlook calendar

    I have created a calendar on Office 365 and have shared it with many people. Every time I create a new event and share it with people I receive many emails saying someone accepted my event. It happens several times for the same person. Is there a way to turn off these notifications?
  • Forum Reply: RE: Calender Issue

    Hi RakeshKumar, Thanks for your updates. According to your information that it’s behaving correctly when you send meeting invitations in Outlook Web App, it states that the Office 365 service performs correctly. And the issue occurs when using Outlook 2013, it seems that the issue is related...
  • Forum Thread: setting up email in office 365: Where do you set up password

    New user. Just finished modifying DNS MX to point to O365. Where in O365 do I set up email passwords, so I can set up emails in outlook??