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  • Forum Thread: Additional Formatting to Quick Steps

    In Outlook 2013, you can create a Quick Step to perform actions (create an email, Add a Subject Line, Add a CC, etc. One of the areas is to add "Text" in the Text or message area. For example, I have the following text: PLEASE REPLY ALL TO THIS EMAIL AND INCLUDE THE SUBJECT INTACT FOR YOUR...
  • Forum Thread: Connect account syncing not working

    Hi I have connected an exchange online account to an outlook.com account to import emails before moving. The problem is the sync does not work properly. Surprising since its connecting to another Microsoft service. New emails are arriving in the exchange account OK. But there is no syncing. i...
  • Forum Thread: Connected Accounts Not Downloading

    I have had my OWA connected accounts set up for some time. There has always been a lag time in downloading emails (several hours), however five days ago this lag time jumped up to 48 hours. I can see the email on the server of the individual accounts, however they are not downloading into OWA until 24...
  • Forum Thread: Import from gmail

    Hi I have some users who previously had gmail accounts linked to company mailboxes. Now I am trying to import into exchange online. The first bit is easy - OWA > options > connected accounts > add gmail BUT, they have personal emails and company emails in gmail. So, is it possible to...
  • Forum Thread: Outlook Online: Inviting groups to meetings and Requierd/Optional issue

    Hello, I wasn't quite sure where to post this (as I'm not sure this is an Exchange setting or an Outlook -itself- issue, but here goes: Situation: When planning recurring meetings with the same people our secretary uses groups to invite the people in stead of 1 by one. (lets say Group'...
  • Forum Thread: Calendar permission and full details settings?

    Hi, We have a user that would like to make everyone in our org to be able to see full details of his schedule when booking a meeting through scheduling assistant. I have set his permission level for the Default profile to Reviewer but his details still cannot be seen on scheduling assistant, it just...
  • Forum Thread: Calendars in Office 365

    Hello, Hope you can help. We are currently using Office 365 and we have a number of conference rooms created as “Resources”. Most are set to “Accept or decline booking requests automatically” which is fine and works well. My question is, when I select “Select delegates...
  • Forum Reply: RE: Site mailboxes syncing

    Hi Chris, If you want to view the site mailbox you created in your team site, you can refer to the following steps: 1.Sign into Office 365 portal. 2.Click Sites on the top bar. 3.Click Team Site . 4.Under Recent , click Mailbox . Then you will open the site mailbox. If you want the site mailbox...
  • Forum Thread: calendar invitations from outlook to the customers are going into Junk

    Hi, One of the user in our organization is facing the below issue. calendar invitations that he is sending from outlook to the customers are going into Junk. When checked with 3 clients today, all have told that they have not received invitation. When we asked them to check junk. They were all in...
  • Forum Thread: Frustrating limitation to Exchange's calendar permissions model

    Our CEO wants a junior assistant to be able to book certain events in his calendar directly, but not to be able to read what's in his calendar. Outlook's GUI misleadingly implies that this is possible, but it isn't. The "Author" pre-canned role gives too much access, allowing...
  • Forum Thread: Some questions with regards to Staged Migration to Office 365.

    1. The last step is to convert MBX to MEU for the migrated user, what if I don't do that and just remove the 'mxexchmailboxguid' attribute for the user; will Outlook get configured using the 'targetaddress' ? 2. We have to run some scripts to convert MBX to MEU, what actually happens...
  • Forum Reply: RE: POP/IMAP to Exchange server

    Hi Jim, As far as I know, if you have added the Office 365 account with POP connection type, we cannot change it from POP connection type to Exchange connection type directly. We are sorry for that. In this situation, I would like to confirm if you have selected the Leave a copy of messages on the...
  • Forum Thread: Insightly App - addin

    I am trying to install an app on Outlook 365 called Insightly. I have followed their procedure and installed the addin for Outlook 365 (Small Business Premium) and it appears in the list of installed apps and is enabled. However the button does not show up in Outlook itself, how can I make the button...
  • Forum Reply: RE: Automatically use mailadres of shared mailbox in from-field

    Hi Job, According to my tests, what you mentioned is the feature by design. 1. When you reply an email sent to the shared mailbox, the default From address is the shared mailbox. 2. When you create a new email in the shared mailbox, the default From address is the email address for the main mailbox...
  • Forum Reply: RE: NSF to PST Converter

    Thanks for sharing your thoughts about NSF to PST conversion. In the past, I was also facing problems during the migration process. I was uninformed about the techniques using which I can move the data from one platform to another. But one has suggested me to use Lotus Notes to Outlook migration tool...
  • Forum Thread: How to Make SharePoint Calendars Show up in Both the Outlook App and Office 365 Online.

    Hello all, I believe my subject title covered my question. How can I make my SharePoint calendars (which I've connected to outlook) show up in Office 365 -Outlook online? They show up fine in the Outlook app. Any help would be GREATLY appreciated. Thanks, Kimberly
  • Forum Reply: RE: Outlook won't connect to server ever since I updated Office

    Hi Kerri, Sorry for any inconvenience caused. To narrow down this issue, I’d like to confirm the following information: 1.Please elaborate how your Outlook cannot connect to server. Any screenshot of error message would be appreciated. 2.If you had already set up your Office 365 account...
  • Forum Thread: Sync Errors with Outlook for Mac 15

    I'm running the new Outlook for Mac 15 that's available to Office 365 users. I have it connected to an Office 365 Exchange Online account. I've noticed when I got into the office today, Outlook for Mac 15 was generating a ton of error logs with the following message (see attached image)....
  • Forum Thread: Outlook W/ Office365 'Disconnected'

    I currently am subscribed to Office 365 through Godaddy.com as well as hosting my website and email through them. I initially setup my email in Outlook through the 'Getting Started' screen. The email account was working fine for months. Then all of a sudden about two weeks ago it has stopped...
  • Forum Thread: How do you change the password in outlook 2013 for exchange account?

    Under file > account settings there is not option for username / password. Surely I don't have to remove the account and start again?
  • Forum Reply: RE: Outlook frustration

    Hi Ashiqur, Generally, after a staged Exchange migration, a user has an on-premises mailbox and a cloud mailbox. Because mail sent to the user’s on-premise mailbox is forwarded to their cloud mailbox after migration, users need to connect to their cloud mailboxes to access their e-mail. But if...
  • Forum Thread: Safe Lists Only does not filter

    Greetings: I am trying out Office 365 Pro on a newly built drive. I have disabled McAfee Anti-spam in favor of how I use Outlook Junk mail. In Outlook 2007, I have been filtering everything not on the white list. If I see something in the junk folder I want to open, I check the header in options...
  • Forum Thread: Copy-Paste Japanese Characters into Outlook Desktop and Outlook Web Access Returns No Results

    It looks like there may be a bug with the Outlook applications or perhaps Windows. If you copy-paste Japanese characters into the search box, no search results will be found. If you type those same characters into the search box, results will be found. We found that Chinese characters worked.
  • Forum Thread: Safe Sender

    A user adds our own domain (eg. "@contoso.com") to his Safe Senders list in Outlook. Upon closing and reopening Outlook the domain disappears. If he adds any other domain (eg. "@fabricam.com") to his Safe Senders list in Outlook it will stay upon closing and reopening. I've...
  • Forum Thread: Meaning of two new icons shown in Outlook Web App top navigation bar

    Since two days my tenant shows two new icons, one that looks like a messaging icon and one that looks like check sign. Hovering over these icons doens't display any title text, clicking on theses icons doesn't do anything. What are these icons meant for?