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  • Forum Thread: Integrating Outlook for Office 365 into another client/archiving on Outlook for Office 365

    Hi, After purchasing an Office 365 account through GoDaddy, I have been unable to integrate my account with my existing client. I have followed all of the instructions I can find on Office 365, Microsoft, Gmail, and contributors online with no success. Can I get some assistance with this issue? ...
  • Forum Reply: RE: Not receiving mails through Office 2013 after the first day

    Hi Sami1234, Thanks for your updates. According to your reply, I know that you use a third-party email service provider and use the Outlook client as the email client. In this situation, since our forum focuses on Office 365 Online services(you are not using it) and this issue is related to the...
  • Forum Thread: Blocking top level domains in the Outlook web app

    Is there a way to block TLD with the Outlook web app? I can't seem to enter just a TLD with the Allow or Block section of the Web App options. Can Microsoft do something about this? For example, I'm getting a lot of spam in my account from sites with a .link and .rocks domain. I don't think...
  • Forum Thread: Outlook error 805240834 after restoring Mac from Time Machine

    Hi, After restoring a new machine from a Time Machine backup my previously activated Outlook for Mac 15.3 is giving unknown error 805240834 on activation. I see others have been given the answer by posting this questions. Can you please also send it to me? Many thanks, and please hurry as I cannot...
  • Forum Thread: Outlook Web Access problem

    Hi All, Since a couple of days ago, every time I log in to Outlook Web Access it automatically takes me back to the previous browsed page after a few seconds. Can anyone help with this? Thanks Imran
  • Forum Thread: Cant send emails from shared mailbox

    When trying to send emails from outlook client, using either site mailbox OR shared mailbox, with users who have access to the site (site mailbox) and full access to the shared mailbox, I receive this error (To the inbox of the account that has the permissions to send): Your message did not reach some...
  • Forum Thread: Messages stuck in outbox after upgrade but only for some pcs

    I've seen several posts on the issue of emails stuck in the outbox, but not our scenario. We upgraded from a system without Exchange (we used POP email), but we were on Microsoft SBS 2007 Server. So, what I did was to set up a new user on each existing PC that didn't login thru the server but...
  • Forum Reply: RE: UNWANTED folder has shown up

    Hi Scott, I’d like to reconfirm if your Office 365 account and gmail account are set up in the same Outlook profile. If so, first we need to make sure the Office 365 Online service is working well, then we can figure out whether this issue is caused by the specific profile or other settings on...
  • Forum Reply: RE: Integration of Outlook to digital pens

    Hi Tony, Thanks for posting here. I noticed that you want to do some integration with Outlook client and the digital pens. In our forum, we focus on the issues in Exchange Online/Lync Online/SharePoint Online services. Since the issue is more related to the features in Outlook client. I would like...
  • Forum Thread: site mailbox doesn't sync with outlook client

    My site mailbox doesn't sync properly. The syncing between outlook client and OWA is poor. From my tests it seems that if you reply to a message from a site mailbox in OWA, it will appear in the thread in OWA and in outlook client. However, if you reply in outlook client, it appears in the thread...
  • Forum Reply: RE: Migrating email with local folders to Office 365, or alternative solution

    Hi Richard, I understand that some users have archived emails into local archive folder like 2009-2011 Archive, 2012-2013 Archive. And these local Archive folder have the same folder structures. Now, you’d prefer these folders to be imported into the corresponding folder in Office 365 like the...
  • Forum Thread: Synchronization Filter Problem

    Hello, I`m trying to move to O365 with my 10GB e-mail account. Because of big PST file my Outlook program is working slowly, so I was excited when I noticed that I can FILTER my O365 (/Exchange) folder in Outlook. Tell me if I am wrong - I can have all my e-mails (without the need for archive account...
  • Forum Reply: RE: Import Read Gmail Messages into New Outlook 365 Account

    Hi GraemeMorpeth, I understand that you’d like to import old mails saved in Gmail to Office 365. Currently, there is no direct method to import specific emails in OWA ( http://outlook.office365.com ). You may consider to export emails via Outlook desktop, import them into Office 365, then wait...
  • Forum Reply: RE: Shared Mailbox @ 50GB - Something Wrong

    Hi Kingson, A couple of months ago, Microsoft decided to upgrade the shared mailbox size ( http://blogs.office.com/2013/08/29/exchange-online-mailbox-sizes-are-doubling/ ): "The size of user mailboxes in all Exchange Online and Office 365 service plans is doubling. Beginning today, the current 25...
  • Forum Reply: RE: Emails from approved senders keep going to my Junk Email

    Hi DavidHuey, My organization came across the same problem a while ago. You might want to consider checking if there are any rules preventing the email message from staying in your inbox. In addition, the following URLs may be of help: http://blogs.technet.com/b/outlooking/archive/2010/02/09/deploying...
  • Forum Reply: RE: search box of task of Outlook is not responding

    Hi AssadRahman, Based on your situation, the issue you encountered is an Outlook client issue. Since our forum focuses on Office 365 Online service and we can just provide limited assistance on the Outlook client issue, I recommend you post this question with the detailed information in the Outlook...
  • Forum Reply: RE: From Dropdown

    Hi Shaun, After you click on New Email, please switch to the OPTIONS tab and click From . Then you should be able to see the From drop-down list. If you couldn’t find the button with the steps I provided above, it’s suggested you contact Outlook IT Pros forum support for further assistance...
  • Forum Reply: RE: outlook don't always play sounds

    Hi John, I understand that your Outlook client doesn’t always play sounds. I would like to explain that this is an Outlook client related feature. Although we’d like to assist you, we are not masters of Outlook client field (we are dedicated to Office 365 service in this forum). Therefore...
  • Forum Thread: Migrate Apple Mac Contacts to Microsoft 365 Contacts Online

    I have a user who has 1,000 contacts in his Macbook contacts. How can he migrate them to the online version of MS 365 contacts/outlook? We are a 501(c)(3) organization on the E1 free plan and do not have desktop versions of Outlook. Any ideas would be most appreciated, and keep in mind I'm a non...
  • Forum Reply: RE: Mails are not droping on ms outlook

    Hi customer, According to your description, I know that you cannot receive emails in the Outlook 2013 client. However, the OWA works fine. In this situation, I would like to confirm some information to narrow down the issue: 1. When does the issue occurs? Does it occur before? 2. How did you configure...
  • Forum Thread: Unable to remove an email alias.

    When I remove an alias, it saves fine. But once you go back into the user with that alias, it is still there. Any help would be appreciated.
  • Forum Thread: How do you sync the team calendar with personal calendar to that events are updated in both calendars when cancelled or moved?

    I have a team site with a calendar and it is shared with me and the entire team. I have connected the team calendar to my calendar in outlook. I can now see both calendars side by side . I can copy events from one calendar to the other with no issues. The problem is when an event is cancelled or moved...
  • Forum Reply: RE: Adding a member into the contact group from the global address list

    Hi Kevin, According to your description, I'm a little confused about how you modify the GAL(global address list) in the Outlook client. Generally, if we set up an Office 365 email account in the Outlook client, we cannot modify the GAL via Outlook client. The GAL for Office 365 can only be modified...
  • Forum Reply: RE: How to add a shared email account onto my device

    Hi DustinDennison, According to your description, you have set up several Shared Mailboxes and the permissions are granted via Exchange Admin Center (EAC). Users who have access to these shared mailboxes can see emails in Outlook desktop directly because the auto-mapping is enabled. The auto-mapping...
  • Forum Thread: Critical error when adding a rule

    Hello, Here's my scenario: I add a rule where an e-mail from a certain email address should go into a specific folder. When I try to select the email address from the popup in the Outlook Web interface I get: A white page in Internet Explorer v11.0.9600.17278 A critical error in Chrome...