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Outlook won't accept credentials

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I'm trying to configure Outlook to access the mail accounts I've setup.

I've followed the instructions here: http://support.microsoft.com/kb/2404385

I'm using my own domain rather than the onmicrosoft.com one.

When I tell Outlook to Check Name, it prompts for credentials.

It won't accept anything  I've put in there.

I would think it should accept user@domainname.com as the username, but it doesn't.

What's going on?

All Replies
  • Hello J BrandTech,

    Have you set your username up as user@domain.com in the Microsoft Online Portal?  If not, you will have to login as user@domain.onmicrosoft.com