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Outlook not responding

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Hi I wanted to know if anyone else is having trouble using Outlook with office365. We can get our email and send it using the web based version of 365 but we are unable to use Outlook 2007 to send or recieve mail or even open up at all. If anyone is aware of this problem and possibly a solution please let me know. Thanks
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  • Hi Stitch-in-Time,

    Firstly, I would like to know if you have configured the Office 365 email accounts on the Outlook 2007.
    If you cannot configure a new profile by using Exchange Autodiscover for an Exchange Online mailbox in Office 365.
    You can refer to the follow article to troubleshoot this issue:
    http://support.microsoft.com/kb/2404385

    In addition, here is an article about setting up email in Outlook 2007 for your reference:
    http://help.outlook.com/en-us/140/cc511396.aspx

    Thanks,
    Wilfred Ying

  • Hi Stitch-in-Time,

    How is everything going? Do you have any updates about the status of the issue?

    Thanks,
    Wilfred Ying