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HELP! "This account can't be used to access"

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I canceled my Office 365 account months ago, hoping that it would solve the problem with an account conflict between Office 365 and  However, it didn't help, and now I'm still stuck not being able to access, and instead get the following error message:


This account can't be used to access
You're currently signed in with an Office 365 email account, which can't be used with Please click here to sign out of your Office 365 account, then use another Microsoft account to sign in to (for example, your,, or account).


I have tried multiple forums trying to get assistance with this issue, and have received no help.  I simply need someone to delete my Office 365 account, and also remove any references to my email address and personal domain.


Can anyone help or not?!?


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