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Move mailbox complete with error

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i succesfully migrated my 280 user 2k7 to office 365 (hybrid deployment)

but for one user it give error.

Migrating mailbox from 2007  to o365:

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:44:44 PM [CH1PRD0802CA018] Stage: FinalIncrementalSync. Percent complete: 95.

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:44:45 PM [CH1PRD0802CA018] Waiting for mailbox changes to replicate.

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:45:16 PM [CH1PRD0802CA018] Source mailbox 'Johnston, Sarah L.' was loaded from domain controller 'ZEUS.agcenter.lsu'.

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:45:16 PM [CH1PRD0802CA018] Target mail user 'Johnston, Sarah L.' was loaded from domain controller 'CH1PRD0802DC006.namprd08.prod.outlook.com'.

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:45:21 PM [CH1PRD0802CA018] The mail user was converted into a mailbox using domain controller 'SN2PRD0802DC002.namprd08.prod.outlook.com'.

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:45:26 PM [CH1PRD0802CA018] Move has completed and final clean up has started.

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:45:27 PM [CH1PRD0802CA018] Target mailbox 'Johnston, Sarah L.' was updated on domain controller 'SN2PRD0802DC002.namprd08.prod.outlook.com'.

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:45:28 PM [CH1PRD0802CA018] Failed to convert the source mailbox 'Primary (21aeba7f-3c79-4f1a-a6f4-af0e8c075b9c)' to mail-enabled user after the move. Attempt 1/21. Error: UpdateMovedMailboxPermanentException.

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:45:30 PM [CH1PRD0802CA018] Source mailbox 'Primary (21aeba7f-3c79-4f1a-a6f4-af0e8c075b9c)' was successfully cleaned up after the move.

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:45:30 PM [CH1PRD0802CA018] Failed to reset the target mailbox after the move. Attempt 1/21. Error: MapiExceptionUnknownUser.

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:45:30 PM [CH1PRD0802CA018] Post-move cleanup failed. The operation will try again in 30 seconds (1/21).

…..

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:56:24 PM [CH1PRD0802CA018] Failed to convert the source mailbox 'Primary (21aeba7f-3c79-4f1a-a6f4-af0e8c075b9c)' to mail-enabled user after the move. Attempt 20/21. Error: UpdateMovedMailboxPermanentException.

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:56:24 PM [CH1PRD0802CA018] Post-move cleanup failed. The operation will try again in 30 seconds (20/21).

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:56:56 PM [CH1PRD0802CA018] Target mailbox 'Johnston, Sarah L.' was updated on domain controller 'SN2PRD0802DC002.namprd08.prod.outlook.com'.

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:56:57 PM [CH1PRD0802CA018] Unable to update Active Directory information for the source mailbox at the end of the move. Error: UpdateMovedMailboxPermanentException.

5/3/2012 1:20:49 PM [Exch2010-1] 5/3/2012 4:56:57 PM [CH1PRD0802CA018] Request is complete.

 

Can any one give solution on this?

 

 

 

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Verified Answer
  • Hi,

    From the errors you received, we could see that the mailbox might already have been moved to the cloud, but some related AD attributes that weren't updated. Based on my experience, we could try the following steps to fix this issue:

    1. Enable permissions inheritance for the on-prem object.

       1.Log on domain controller and open "Active Directory Users and Computers"

       2.Choose View - > Ensure "Advanced Features" is checked.

       3.Select the problem user Account and right-click "Properties"

       4.Select the "Security Tab" and click "Advanced"

       5.Select the "Allow inheritable..." checkbox and click OK.

       6.Wait a few minutes in order to Active Directory replication.

    2. Collect the on-prem object’s LegacyExchangeDN.  

    3. Mail-disable the on-prem object.

    4. Convert the on-prem user to an MEU(Mailbox Enabled User) and add the cloud mailbox address as a target address to the MEU, eg. User@Service.Contoso.com

    5. Add in the old LegacyExchangeDN to the MEU as an X500 (if necessary).

    6. Add in the cloud object's LegacyExchangeDN to the MEU as an X500.

    7. Clear the "Automatically update e-mail addresses based on e-mail address policy" checkbox for the on-prem MEU.

    8. Set the user@domain.com (On-Prem) email address as the primary for the MEU.

    Please ensure that you have checked the other users that are going to be migrated for permissions inheritance.

    Thanks,

    Andy

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All Replies
  • Hey its works

    Thanks a lot  for your quick post and I appriciate it.

    as i have to just check Inheritable permission in security tab and then it work

    I need to find command or script  to check that check box for rest of 400 users on prem. Please help me to find it.

    Regards,

    SACHIN

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