No one has responded to this discussion for at least a year, so this information may be out of date. If you're looking for information about this topic, please search for a more recent discussion or post a new question.

Configuring spam per Microsoft document

  • 2 Followers
  • 6 Replies |
  • This post has 1 verified answer |
Answered (Verified) This question is answered

Hello,

 

I signed up for Exchange Online Plan 1, see attached document.  Please let me know how to configue the Exchange Email filter as stated in this document:

 

5381.exchangeonline_placemat_final.pdf

 

Thanks,

 

Lalto

  • Post Points: 20
Verified Answer
  • Hello Lalto,

    Thank you for your reply.

    by default, accounts that are created in Office 365 and added to the Global Administrators, Organization Management, or View-Only Organization Management groups are replicated to the FOPE Administration Center as single-sign-on (SSO) accounts instead of as standard FOPE user accounts. This behavior prevents Office 365 administrator accounts from accessing the FOPE quarantine portal because the user accounts are not listed under the associated domain in your company. Because they do exist as SSO accounts, they cannot be added as standard FOPE user accounts. To add a Global Administrator into FOPE, you should use a second Office 365 administrator account to temporarily remove the Office 365 administrator role from the initial user account in the Office 365 portal, manually add the user account to the FOPE Administration Center, and then reassign the administrator role to the user account in Office 365.

    Reference
    ========
    Office 365 administrators cannot sign in to the Forefront Online Protection for Exchange (FOPE) Quarantine service to access mail quarantine
    http://support.microsoft.com/kb/2587698/en-us

    Thank you.
    Jack Sun

     

    • Top 50 Contributor
    • Post Points: 0
All Replies
  • Hello Lalto,

    Do you to confirm how the feature "Premium anti-spam and antivirus filtering" works in Exchange Online?

    By default, Exchange Online uses Forefront Online Protection for Exchange (FOPE) to protect mail messages from malware, and it uses anti-spam filtering and antivirus with multiple virus engines. The FOPE works for filtering in the background. It is not neccessary to onfigure manually.

    By the way, if you have an enterprise subscription of Office 365, you can refer to steps below to access admin center of FOPE.

    1. Logon to Microsoft Online Portal (MOP) at https://portal.microsoftonline.com/ with a Global Administrator.

    2. Choose Admin > Exchange Online, Click Manage.

    3. Choose Mail Control. You should be able to see the hyper link of FOPE.

    Additional Information
    ===============
    Understanding Antispam Protection
    http://technet.microsoft.com/en-us/library/ff715086.aspx

    Spam Filtering and Message Hygiene
    http://help.outlook.com/en-us/140/dd251294.aspx

    Thank you.

    Jack Sun

    • Top 50 Contributor
    • Post Points: 0
  • Thanks for pointing me in the right direction.

    It appears that I can add users to FOPE, but not other administrators.  is this true?

    • Not Ranked
    • Post Points: 0
  • Hello Lalto,

    Thank you for your reply.

    by default, accounts that are created in Office 365 and added to the Global Administrators, Organization Management, or View-Only Organization Management groups are replicated to the FOPE Administration Center as single-sign-on (SSO) accounts instead of as standard FOPE user accounts. This behavior prevents Office 365 administrator accounts from accessing the FOPE quarantine portal because the user accounts are not listed under the associated domain in your company. Because they do exist as SSO accounts, they cannot be added as standard FOPE user accounts. To add a Global Administrator into FOPE, you should use a second Office 365 administrator account to temporarily remove the Office 365 administrator role from the initial user account in the Office 365 portal, manually add the user account to the FOPE Administration Center, and then reassign the administrator role to the user account in Office 365.

    Reference
    ========
    Office 365 administrators cannot sign in to the Forefront Online Protection for Exchange (FOPE) Quarantine service to access mail quarantine
    http://support.microsoft.com/kb/2587698/en-us

    Thank you.
    Jack Sun

     

    • Top 50 Contributor
    • Post Points: 0
  • Hello Lalto,

    I don't see any comments after the prior post. Did the above replies answer your questions? If the information is helpful, please show this thread as answered. So, others may benefit with the information.

    Thank you.
    Jack Sun

    • Top 50 Contributor
    • Post Points: 0
  • The FOPE admin site will allow users (but not admins) to be added, odd...  

    It may have been due to a new setup, but they did initially recieve a bit of spam.  Since then there has been very little.

    Thanks for the response.

    lalto

    • Not Ranked
    • Post Points: 0
  • Hello Lalto,

    Do you mean that you can add users into FOPE, but admins of Office 365?

    Yes, by default, accounts that are created in Office 365 and added to the Global Administrators, Organization Management, or View-Only Organization Management groups are replicated to the FOPE Administration Center as single-sign-on (SSO) accounts instead of as standard FOPE user accounts. This behavior prevents Office 365 administrator accounts from accessing the FOPE quarantine portal because the user accounts are not listed under the associated domain in your company. Because they do exist as SSO accounts, they cannot be added as standard FOPE user accounts. To add a Global Administrator into FOPE, you should use a second Office 365 administrator account to temporarily remove the Office 365 administrator role from the initial user account in the Office 365 portal, manually add the user account to the FOPE Administration Center, and then reassign the administrator role to the user account in Office 365.

    Reference
    ------------
    Office 365 administrators cannot sign in to the Forefront Online Protection for Exchange (FOPE) Quarantine service to access mail quarantine
    http://support.microsoft.com/kb/2587698/en-us

    Thank you.
    Jack Sun

    • Top 50 Contributor
    • Post Points: 0
Page 1 of 1 (7 items)