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0365 support for office 2003 and outlook 2003

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Hi

 

I am trying to find out what the official response is from microsoft as to whether office 2003 and outlook 2003 will function/work/cause any problems when using office 365.

 

There seems to be many blogs/wikis/websites all stating that office 2003/outlook 2003 may work however what's the offical word on this. I have many customers that wish to use office 365 however they cannot for various reasons (mainly cost) upgrade to office 2010 or outlook 2010.

 

I apprecaite any information you can provide.

Thanks

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Verified Answer
  • Hi iano,

    If your mailbox is in a cloud-based environment (for example, in Microsoft Office 365 for enterprises or Office 365 for professionals and small businesses), and you want to connect to your account with Outlook 2003, you must choose the POP3 or IMAP4 option when you set up your account.

    In cloud-based environments, connecting to your e-mail using the Exchange account isn’t supported. Because POP3 or IMAP4 connections to your account don’t support contact and calendar synchronization, if you're an Outlook user in a cloud-based environment, we recommend that you use Office Outlook 2007 or Outlook 2010.

    You may refer to this article below to set up Outlook 2003 for IMAP or POP access your e-mail account:
    http://help.outlook.com/en-us/140/cc835668.aspx

    Thanks,
    Grace Shi

     

     

     

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  • Hi iano,

    To access Office 365 SharePoint Online service, it needs to meet the system requirement for Office 365. You may get detailed information about the software supported from the following document system requirement section:

    Microsoft SharePoint Online for Enterprises Service Description.docx
    http://www.microsoft.com/en-us/download/details.aspx?id=13602

    Thanks,
    Grace Shi

    • Top 50 Contributor
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  • Hi iano,

    Thanks for your update.
    Yes, Office 2003 is not supported in this version of Microsoft Online Service as it is not listed in the above document.
    Therefore, when you tried to use Office 2003 to access SharePoint Online, you are not able to open those SharePoint Online sites as a storage location from within Office 2003.

    So, to have a better experience of Office 365, you may upgrade to either Office 2007 SP2 or Office 2010. In addition, Office Professional Plus 2010 is provided in Office 365 Enterprise subscription. You may use this version of Office for SharePoint Online service.

    Thanks,
    Grace Shi

    • Top 50 Contributor
    • Post Points: 0
All Replies
  • Hi iano,

    If your mailbox is in a cloud-based environment (for example, in Microsoft Office 365 for enterprises or Office 365 for professionals and small businesses), and you want to connect to your account with Outlook 2003, you must choose the POP3 or IMAP4 option when you set up your account.

    In cloud-based environments, connecting to your e-mail using the Exchange account isn’t supported. Because POP3 or IMAP4 connections to your account don’t support contact and calendar synchronization, if you're an Outlook user in a cloud-based environment, we recommend that you use Office Outlook 2007 or Outlook 2010.

    You may refer to this article below to set up Outlook 2003 for IMAP or POP access your e-mail account:
    http://help.outlook.com/en-us/140/cc835668.aspx

    Thanks,
    Grace Shi

     

     

     

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  • thank you for the information. In relation to using office 2003 with enterprise e2/e3- will office 2003 function, if this will work what problems might occur.

    will office 2003 word, excel powerpoint work ok with e2/e1. If a customer is running xpsp3 and the older IE browser, will sharepoint online access be ok and will the screen render ok.

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  • Hi iano,

    To access Office 365 SharePoint Online service, it needs to meet the system requirement for Office 365. You may get detailed information about the software supported from the following document system requirement section:

    Microsoft SharePoint Online for Enterprises Service Description.docx
    http://www.microsoft.com/en-us/download/details.aspx?id=13602

    Thanks,
    Grace Shi

    • Top 50 Contributor
    • Post Points: 0
  • thank you, i have read the document and understand that IE7/8 will be required along with office 2007 or office 2010.

    I have tried to access a sharepoint office 365 site via office 2003 and it does seem to work (however i am not sure if problems existing using 2003)

    Can i take it that the only supported versions of office are 2007/2010 and office 2003 may work however with no guarantess?

    regards

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  • Hi iano,

    Thanks for your update.
    Yes, Office 2003 is not supported in this version of Microsoft Online Service as it is not listed in the above document.
    Therefore, when you tried to use Office 2003 to access SharePoint Online, you are not able to open those SharePoint Online sites as a storage location from within Office 2003.

    So, to have a better experience of Office 365, you may upgrade to either Office 2007 SP2 or Office 2010. In addition, Office Professional Plus 2010 is provided in Office 365 Enterprise subscription. You may use this version of Office for SharePoint Online service.

    Thanks,
    Grace Shi

    • Top 50 Contributor
    • Post Points: 0
  • Hi iano,

    Is there additional assistance needed here?

    If so, please feel free to post here. We will be more than happy to be of help.

    Thanks,
    Grace Shi

    • Top 50 Contributor
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