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Unable to connect to Microsoft Email via exchange on Samsung Galaxy tab 2

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Hi

 

Im unable to connect to Microsoft email from my Samsung galaxy tab2. It says invalid credentials.

I tried following exchange servers:

outlook.office365.com

aps.mail.microsoft.com

 

My webmail is on office365

 

Please help.

 

All Replies
  • Hi Humtum,

    Please utilize the mobile phone setup wizard via the link below to setup your account on mobile:

    help.outlook.com/.../dd936215.aspx

    If it said the account information is invalid, please try to use the domain\username format. For example, if your e-mail address is tony@contoso.com, type contoso.com\tony@contoso.com. Your username is your full e-mail address.

    Thanks,

    Nancy Xie

  • Hi Humtum,

    How are things going? Has the issue been resolved?

    Thanks,

    Nancy Xie