Android phone setup

  • 30 Followers
  • 46 Replies |
  • This post has 1 verified answer |
Answered (Verified) This question is answered
Hi,

 

I can't find any settings or documentation on how to add an Android phone to Exchange (Office 365 standard). The mobile phone setup wizard in 365 support doesn't help -- I'd just like the server settings for Exchange ActiveSync (or Outlook Web App IMAP settings) so I can set up a number of different mobile devices for our vanity domain.

 

All Exchange mailboxes are set up and functioning fine via OWA and Outlook 2007 and 2010.  Autodiscover worked fine for the Blackberry's, but I currently have a user with an HTC Android 2.1 that cannot connect to the server no matter what we try. 

 

Thank you,

 

Deryl


    5 out of 24 people found this post helpful.

  • Post Points: 155
Verified Answer
  • @ Dajogejr & Deryl

    Tested on Droid 2.2 on HTC w/ sprint

    Settings > Accounts & Sync > Add Account > Exchange ActiveSync

    If DNS settings are correct, only the email address and password are required.
    If not, hit "manual setup"

    Email Address   user@vanity.com
    Sever Address   m.outlook.com
    Domain    <leave this blank>
    Username  
    user@vanity.com
    Password   <password>

    Tested on iPhone, WinPhone7, and Droid.  The "Server Address" is the only variable encountered.
    Different versions seem to prefer a different server address so try these if the mobile wizard instructions don't work.

     - m.outlook.com
     - mail.microsoftonline.com
     - pod51008.outlook.com

    Cheers,
    David

    • Top 200 Contributor
    • Male
    • Post Points: 0
All Replies
  • Hello Deryl,

     

    I believe this article will help better answer your question:

     

    http://help.outlook.com/en-us/140/bb896613.aspx

     

    Please let us know if this helps resolve your issue.

     

    Thanks,

     

    David Rummelhart

    David Rummelhart MSFT Moderator
    • Top 150 Contributor
    • Male
    • Post Points: 0
  • Thanks David,

    Unfortunately, the instructions on that page apply to Windows Mobile and iPhone -- nothing for Android.  If I try to enter "m.outlook.com" as the "server name", it's still unable to connect to the server on the Android phone.

    Note: there is also a field for the "Exchange server" name.  What should be entered into that box?

    Also, I am unable to login with my email address/password at pod51000.outlook.com/owa (as explained on the page you referred me to): "The email address or password is incorrect. Please try again."

    Deryl

    • Not Ranked
    • Post Points: 0
  • Would like to know the answer to this as well.

    My company has Blackberry BES users and Android Active Sync users.

    The ability to sync email, calendar and contacts is crucial.

    Tasks would be nice, but not a necessity.

    We at least need the same ability we currently have with in house or hosted exchange for our mobile users.

    Thank you!

    David

    • Not Ranked
    • Post Points: 0
  • I was able to get it to work with Android 2.3 (Gingerbread). I just used this on the first "corporate account" screen:

    user@company.onmicrosoft.com

    password

    and then, on the next screen

    company.onmicrosoft.com\user@company.onmicrosoft.com

    password

    company.onmicrosoft.com

    • Not Ranked
    • Post Points: 0
  • Thanks, but the ActiveSync settings are a little different for 2.2 Froyo...could you help with what fields you're actually entering?

    On Froyo, the setup fields, in order....are:

    Email Address

    Sever Address

    Domain

    Username

    Password

    I've tried a lot of variations of these...no avail.  I even tried the SMTP server as the server address with no luck...

    Any help is appreciated!

    • Not Ranked
    • Post Points: 0
  • Email Address - user@company.onmicrosoft.com

    Sever Address - company.onmicrosoft.com

    Domain - company.onmicrosoft.com

    Username - user@company.onmicrosoft.com

    Password - bigboy

    • Not Ranked
    • Post Points: 0
  • @ Dajogejr & Deryl

    Tested on Droid 2.2 on HTC w/ sprint

    Settings > Accounts & Sync > Add Account > Exchange ActiveSync

    If DNS settings are correct, only the email address and password are required.
    If not, hit "manual setup"

    Email Address   user@vanity.com
    Sever Address   m.outlook.com
    Domain    <leave this blank>
    Username  
    user@vanity.com
    Password   <password>

    Tested on iPhone, WinPhone7, and Droid.  The "Server Address" is the only variable encountered.
    Different versions seem to prefer a different server address so try these if the mobile wizard instructions don't work.

     - m.outlook.com
     - mail.microsoftonline.com
     - pod51008.outlook.com

    Cheers,
    David

    • Top 200 Contributor
    • Male
    • Post Points: 0
  • Leaving the domain field blank did it.

    Thank you very much for your assistance.

    I followed all the instructions to a T...none of them said to leave the domain field blank.

    Thanks again!!!

    • Not Ranked
    • Post Points: 0
  • For anyone having trouble using TouchDown, please note that a new beta is available which can directly connect with m.outlook.com

    From my tests (with a .onmicrosoft.com style domain), here is how to connect

    Get the beta version (if your current touchdown version is lower than 6.4.0038b)

    Run Quick Configuration wizard in TouchDown (go to settings, click Quick Configuration)

    Click Next on the first screen

    On the second screen

    User ID : <Your email address>

    Domain : <LEAVE BLANK>

    Email address : <Your email address>

    Password : <Your password>

    Server : m.outlook.com

    Click Next, Click Next, Click Next and it should run through the configuration and complete the setup. If setup fails and says Read timed out, press the Back button on the screen (not on the device) and press Next again to retry, after making sure your connection is fine and fast.

    This will not only get your emails, contacts, and calendar to TouchDown, but also Tasks and Notes, since 365 runs Exchange 2010, and you might also be able to send sms messages through the device from outlook if using Outlook 2010.

    Security policies in force will be automatically applied.

    hth

    • Not Ranked
    • Post Points: 0
  • Does not work on Mytouch 4g which is android 2.2.  If its an android problem, this is still no good.

    • Not Ranked
    • Post Points: 0
  • ok so I found everyone's server is different.  The easiest way to find yours is let it set up your outlook on your desktop, then access your email settings.  There you will find what your specific server is.
    • Not Ranked
    • Post Points: 0
  • I just looked under File/Info in Outlook and it does indeed give you a server name other than m.outlook.com - tried that on my Android phone and it seems to work great so far.

     

     

    I just entered that address (without the /owa/ )

     

    Thanks mploc1 :)

     

    • Not Ranked
    • Post Points: 0
  • This worked for me..

    LG Optimus V  Froyo 2.2

    Domain\username = \joe.petrides@michiganexpats.onmicrosoft.com

    Password = my password

    server = m.outlook.com

    • Not Ranked
    • Post Points: 0
  • htc wildfire ... this doesnt work for me, when i click finis then show me error "failed create the account. Please try again"

    android 2.2.1

    email: hubka@hubka.onmicrosoft.com

    server adress: m.outlook.com

    domain: (blank) --- when i write hubka.onmicrosoft.com "authentication failed. Please verify username and/or password"

    username: hubka@hubka.onmicrosoft.com

    password: ***************************

    this server requires an encrypted SSL connection (checked)

    • Not Ranked
    • Post Points: 0
Page 1 of 4 (47 items) 1|2|3|4|