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  • Forum Thread: Changing the Default Email Application from a weblink

    I was with a client yesterday who has office 2013 installed but she is also signed up as a 365 user. In an emails when she clicks on an email link it tries to take her to outlook online. I want it to go straight to outlook 2013. I found where it said it was using the webmail, but I couldn't change...
  • Forum Thread: Sharepoint 365 not syncing tasks with Office 365 Outlook

    Sharepoint says it has sync'd but it takes over a day for the tasks to appear in some users Task List within Outlook? They appear in the RSS feed but do not go into the Task list. any Help please?
  • Forum Thread: OneDrive - sync problem with Outlook.pst file

    I'm using Outlook on both my desktop and my laptop. I'm using Onedrive to sync my outlook.pst file between 2 computers. Until now I was using Dropbox for that purpose. I've noticed that Dropbox, seems to sync only the differences between 2 synchronizations while in Onedrive, the file...
  • Forum Reply: Can anyone sync to a sharepoint task list from outlook 2013

    Situation: Make a sharepoint task list Sync to outlook 2013 See you tasks in a sub-list under "tasks" in outlook (great) Change a task in outlook 5.Change appears in sharepoint (great) Add a task in outlook 2013 New tasks never appear in sharepoint online (not great)
  • Forum Thread: "non supported calendar message.ics" when ORGANIZER email is different from sender

    Apparently, since a few weeks (late 2014) our 'text/calendar' alternative no longer triggered the 'accept/tentative/decline' dialog. Further investigation into this matter found that this is related to the email address that is used for the ORGANIZER in the ics v.s. the email address...
  • Forum Reply: RE: Calendar Sharing on Sites

    Hi Jennifer, There are limitations when sync Calendar categories between SharePoint Online and Outlook. Generally, categories won’t be synced by default. If we want it, we need to sync the Outlook event item Categorize name value to SharePoint Calendar list Categories filed. The following steps...
  • Forum Reply: RE: How do I access Outlook tasks online?

    Hi DEric, To understand the issue better, I’d like to confirm if you cannot view the tasks in SharePoint Online site or in the following page: If the tasks are not synced to the page above, please provide the following information for better understanding: 1.When you create new events...
  • Forum Thread: Calendar Sharing on Sites

    I am setting up Sites for internal information sharing (not a public site). I have a calendar on my site that I have linked to Outlook 2013 so that I can update it there, and the updates will show on the team site as they happen. It is very important that the categories show as well. This is my outlook...
  • Forum Reply: RE: When sharing files internal users don't receive email

    I open a trouble ticket with Microsoft because starting from Yesterday, I Noticed that no Internal user can receive Invitation. Funny External users do receive ALL. First Microsoft Team did 5 hours tests and could not resolve or find anything wrong, and they escalated the Problem. I will post updates...
  • Forum Thread: Office 365 email No Outlook on my 365 site

    I set up a free trial account on Office 365 for my business. In the process of setting it up I was asked to create a user name and domain etc. The username is as follows: xxxxx@myexistingdomain.onmicrosoft.com . I did not set up an email account for this email/logon account at that time. Now when I login...
  • Forum Reply: Re: SharePoint online and outlook synchronization

    Hi Binod, Thanks for your response. According to your situation, I did some tests on my side and found it was hard to meet your every requirement at present. First of all, I’d like to say you can sync a calendar between Outlook and the SharePoint calendar via the feature “ Connect...
  • Forum Thread: .msg files - can open in outlook when file is checked out but not while checked in.

    If .msg file stored in a library is checked out to me, I can open it directly in outlook 2010 just like any other office doc opens in its associated program. If it is checked in, it forces me to download the .msg file and then open it in outlook. Can this be resolved?
  • Forum Thread: How to prevent additional mailboxes opening in outlook client

    I have delegate access on 2 mailboxes in exchange 365. How do I prevent outlook 2013 automatically adding them when I add my primary account to outlook (exchange account)? In OWA I removed the shared folders and closed and started outlook again and they are still there. In other words, I may have...
  • Forum Reply: Re: Saving Attachments to Sharepoint

    Hi Erik, We are not allowed to save an email attachment from Outlook Web App to SharePoint Online directly. Usually, we need to save the attachment to local hard drive first and then save it to SharePoint Online. Thanks, Vivian Wang
  • Forum Thread: Restore deleted file/folder from Office 365 public folders

    I have a client which we moved their on-prem Exchange to Office 365. As part of that migration/cutover we migrated their public folders. Now an end user has accidently deleted items from a sub-folder under the public folders. How do I recover these deleted items? I look in the Outlook online deleted...
  • Forum Reply: Re: Email Problems

    Hi Mick, I’d like to confirm some information: 1. What is your Outlook client version, Outlook 2010 or Outlook 2013? 2. Have you changed your password recently? About this issue: Outlook client keeps asking for password, there are some possible causes. You can refer to the following...
  • Forum Reply: Re: Sharepoint Workspaces - How to remove duplicated users on contact list?

    Hi Luciano, Here are the replies to your questions: 1. Do you mean you would like to delete the old contact from your Outlook? If so, you can open a new email. In the To… box, enter the username. Then you can click the delete button X in the right to delete the old contact. This...
  • Forum Thread: Sync SharePoint list with Outlook Online

    Hello community, I am trying the Office 365 E4 plan out , and i have the following question: I would like to create a SharePoint Online list with contacts ( already succeeded ) I would like to make the contacts from this SharePoint Online list available in outlook 2010 desktop version...
  • Forum Reply: Re: Changing user rights to a list

    Hi Berniesaccaro, I understand that you want to add a user to the Owners group in a specific Distribution Group (DG). I have tested with my Office 365 pre upgrade account, and it works well. Here are my steps: 1. Log in to Office 365 MOP with an admin account. 2. Click Manage under Exchange...
  • Forum Thread: Exchange Online SMTP Not Working With Any Email Client

    I am trying to switch our company mail server to exchange online. I have successfully added my domain and users and can send and receive mails through Outlook Web App. I can also send and receive if I configure my Outlook 2013 client using Exchange protocol. However, some folks in company are...
  • Forum Reply: Re: Tasklists: E-mail notifications

    Hi Saiful, First of all, I would like to confirm that based on your tags, you are using Office 365 Enterprise plan. In order for us to better find a specific solution for you, kindly provide us the following information: 1. Which version of Office 365 are you currently using, the...
  • Forum Thread: Outlook display name

    Can someone please tell me how to change the Outlook display name on my account? Currently it appears as if the message is from Paul Heppleston (info@journeying.onmicrosoft.com). I want it to appear as from that same email address but with a different display name - Journeying . How do I change...
  • Forum Thread: Creating a Meeting Workspace in Outlook 2010

    What is the URL for the meeting server? Outlook can't seem to find whatever I try. I have the site listed in my trusted sites. I've tried both http:\\<companyname>-1.sharepoint.microsoftonline.com and https:\\<companyname>-1.sharepoint.microsoftonline.com . Thank you, I could...
  • Forum Reply: Re: How to enable the "ARCHIVE" Folder after you have already installed all the 0365 Desktop apps.

    Hi CaffeyI, I know that the Archive mailbox existed in Outlook Web App (OWA). Based on the current situation, you can try to turn off the cached mode temporarily to see if the issue will persist. Detailed information, please refer to the following link: Turn on or off Cached Exchange Mode ...
  • Forum Thread: my users cannot log on to outlook on 365 or on their competer though I can

    Whats the trick. I've tried just about everything but redownload outlook. My email works on both, but when I try as another user ( customer service ) I cannot log on. I'm afraid to redownload as it might screw up my email. I've tried all the things I've read but it just...