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  • Forum Reply: Re: Public website: problems with CNAME records at my registrar

    Hi FBoulanger, From your posts above, I’d like to clarify the problem as bellow before moving on. If there is anything I have misunderstood, please feel free to correct it: 1. You have added and verified your custom domain to Office 365 for Enterprises, and configured it with Exchange...
  • Forum Reply: Re: Website became inaccessible

    Hi Gustavo, After checking your harxxx.com domain by using NSLOOKUP tool, I find it’s hosted at another DNS hosting provider, and it seems to be Yahoo Small Business. Then the website should also be hosted outside instead of at Office 365. Could you please check whether this is your situation...
  • Forum Reply: Re: IP address

    Hi Vad, To get the necessary information, I suggest you follow the steps below. 1. Login to Office 365 Admin center with an admin account. 2. Click Mange your public website and make sure that the current address is your custom domain. 3. You will need to add a CNAME record for your domain at your...
  • Forum Reply: Re: my website is with office 365. how do I get the ip address?

    Hi Heston, To better understand your situation, I’d like to collect the following necessary information first: 1. Which Office 365 subscription are you using? 2. Do you manage the DNS records for your custom domain at your DNS hosting provider? 3. When mentioning “my website...
  • Forum Thread: HELP! Move to office 365 from Office Live Small Business has not gone well and I currently have no website

    I have attempted to move my Office Live Small Business website to Office 365 but seem to have messed up the DNS configuration. The website on Office 365 is live at http://bestfriendpets.sharepoint.com/Pages/default.aspx however I need http://bestfriendpets.co.uk to redirect to that and currently it is...
  • Forum Reply: Re: Website became inaccessible

    Hi Gustavo, When accessing the public website, the error “HTTP 404 Not Found” may occur if we are using an A record to point Office 365 to the website hosted outside. Because Office 365 has been making some changes in the IP address associated with SharePoint Online services in recent...
  • Forum Reply: RE: Don't worry. We're working hard to get this fixed. Please try again later.

    Hi, 1.Tenant domain [tenant domain removed by moderator] 2.I am not admin
  • Forum Reply: Re: "Can't verify domain" - 123-reg

    Hi adamclark, Thanks for Ken and webfusiononline's posts. I have checked the DNS records for your domain: turnfordpe.co.uk. And I found that the TXT record's value is "MS=ms9******9". Based on my experience, please wait for several hours, and then try to verify the custom...
  • Forum Reply: Re: Why doesn't my website load?

    Hi Tom, After looking up the DNS record under the custom domain, I’ve found out that the CNAME record points to prodnet11.sharepointonline.com. Presently prodnet11.sharepontonline.com has been deactivated, so the page cannot be loaded. However, I notice that this URL (tomfranek.sharepoint...
  • Forum Reply: Re: Website became inaccessible

    Hi Gustavo, Thanks for your further information. As you mentioned that Yahoo Small Business is your domain name provider and DNS hosting provider, there isn’t any DNS record in Office 365 that you have added. And the website is hosted outside rather than at Office 365. If that is the...
  • Forum Thread: Website Domain questions

    Good morning. I am very new to SharePoint and website deployment in general, so this may be a question of ignorance. I previously built a website with Microsoft Live Small Business. We purchased our own domain name through GoDaddy, and it pointed to the website created with Microsoft. Because of the...
  • Forum Reply: Re: if using office 365, how do I point to my website?

    Hi Not2loud, Do you mean that you want to keep your website with the current hosting provider when adding the custom domain to Office 365? If this is case, Office 365 supports keeping the website hosted where the site is hosted now . We just need to add the CNAME or A record for the redirection...
  • Forum Reply: Re: Custom Domain with SharePoint online

    I have added complete steps of how you can add custom domain to SharePoint online site. You will see all the steps for Specify Domain, Verify Domain, Edit Records Adding custom domain name to SharePoint online site
  • Forum Reply: Re: "when Office 365 doesn't host your DNS"

    Hi Caglar, Appreciate your update. Do you mean you cannot set @ as the Host name of the A record? Based on my understanding, @ is just the same as the domain name. For how to set up the DNS records at the DNS hosting provider, I suggest you ask the DNS hosting provider for help. Meanwhile...
  • Forum Reply: Re: Migration of Documents to Sharepoint

    Hi, not able to transfer document from list1 to folder. Not able to find 'Content and Structure'. This is my interface: Site Administration Regional settings Language settings Site libraries and lists User alerts RSS Sites and workspaces Workflow settings Site Closure...
  • Forum Reply: Re: How do I change a CNAME?

    Hi MIKEATYOUTH, Could you provide us with the screenshot of the error page to clarify this issue correctly? You can click Use rich formatting and upload the screenshot through the button below: (Please mask the personal information on the screenshot) In addition, could you provide your custom...
  • Forum Thread: Missing CNAM (www) and A (@) records from Microsoft Office 365 DNS records

    I have several sites that i have moved from OfficeLive. 2 of gthem moved OK and others did not. the difference between the ones that workl and the ones that don't appears to be in the way Microsoft 365 sees the DNS records. typically, the working domains have 2 more dns records than the ones that...
  • Forum Thread: Team Site Issues after adding domain

    I just added (about 6 hours ago) a domain name to my Office 365. The SharePoint Team Site now works sporadically. About once in every 10 page loads/clicks I get “Internet Explorer cannot display the web page.” Sometimes it returns after refreshing other times it’s down for a while....
  • Forum Reply: Re: IP Address

    Hi Stojozano, Do you mean that you have changed your name server to Office 365 and you want to keep the website in the current provider? Could you please provide me the whole error message screenshot? I also suggest you contact your website host to confirm whether the IP information is right. If...
  • Forum Thread: Domain lapsed, now entire site is gone...

    My register, (Melbourne IT) lapsed my domain name today... I've now succesfully renewed it and my email seems to be working again, (although I've apparently lost an entire days worth of mail.) My biggest concern is that my domain has been hijacked. (One of those search websites is coming up...
  • Forum Thread: People can’t get to my website outside of Office 365

    Hi, People can’t get to my website outside of Office 365. The website worked fine before I added my domain to Office 365. Any help? Best Regards, NA
  • Forum Thread: Sharepoint online public facing site and dns setup

    When setting up the DNS for O365 in conjuction with public facing site, I uderstand that I need to use a CNAME record in order to point to www.mywebpage.com . But it is not possible to set up an additional CNAME record for just mywebpage.com , as the CNAME root level will mess up the MX record e.t.c...
  • Forum Thread: HTTP 404 Errors Trying to Edit my Public Site

    When trying to open the editor to the public website I am getting HTTP404 errors. Is this an issue (with O365) or is it the fact that I just transfered my domain to O365 5 hours ago and it may be the 15 minutes to 72 hours for the DNS to publish?
  • Forum Reply: Re: Besides my web public place is directed to www.cenes.com.co it doesn't work.

    Hi Oscar, Based on your description, here’s my understanding: You’ve created the public website in SharePoint Online, made it online, and changed the website address to your domain. But now people still cannot access the public website by using your custom domain. ...
  • Forum Reply: Re: Transfer domain

    Hi Eleanor, Based on your description, I would like to confirm the following information: 1. Have you transferred the officelive.com to hostek.com? 2. Do you mean that you want to change the name server to hostek.com? If you have transferred the officelive.com to hostek.com, and you want to...