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  • Forum Thread: Can't create the default site collection as a Publishing Portal

    When you purchase and assign Sharepoint Online Plan 1 licenses you automatically get a default team site collection created at acme.sharepoint.com. This site collection uses the team site template. If you do the following: - delete site collection - delete it from the recycle bin using SPO Shell and...
  • Forum Reply: RE: 9/30/14; Cannot access SharePoint. Entire office is down. 2nd time this week.

    Hi All, The issue has been fixed now. You may get the detailed information about this issue on SHD. Please check whether you can access SharePoint Online Site Collections now. If the issue persists, please feel free to let us know. Thanks, August
  • Forum Reply: RE: 9/30/14; Cannot access SharePoint. Entire office is down. 2nd time this week.

    Hi Roger, There are two issues posted in SHD at present. We have received some reports from other customers who encountered the same symptom as yours. Thanks, August
  • Forum Thread: Submit a document on a public website

    Hi Everyone, I got a client who runs a recruitment agency and owns a E3 subscription. He would like the his public site visitors to be able to submit their resume through the public site. "More like a upload your resume here option". How can we achieve this functionality on a public site...
  • Forum Thread: Showing documents in document library to "Creator" and a single sharepoint group

    I have a SharePoint Online 2013 (Office 365) site in which i have a document library which is used by Students to upload assignments. The documents uploaded by students should only be seen by the student who has uploaded the document and his teacher. Means the students should only see their own documents...
  • Forum Reply: RE: Can't check in document

    Hi Anette, Regarding the issue you are facing, I’d like to confirm some information to narrow down it: 1. Did you mean you were unable to click the Check In button showing in the following screenshot after you saved the files you edited with the Office applications? 2. Does the issue happen to...
  • Forum Reply: RE: Problems Sharing Sites with External Users Who Already Has Microsoft Account

    Hi Kristopher, According to your description, I’d like know if all the external users you shared the sites with run into some problems when trying to visit the sites? For the first kind of user who got the error said “didn’t recognize user id”, first of all, please make sure...
  • Forum Reply: RE: where are my documents and sites?

    Hi Richard, Could you please check whether you can access OneDrive for Business and team site now? Our Engineering Team has fixed this issue. If the issue persists, please feel free to let us know. Thanks, August
  • Forum Reply: RE: TypeError: Unable to get property 'replace' of undefined or null referenceTypeError

    Hi Young, Our Engineering team is currently investigating an issue and providing updates to tenant administrators on Service Health Dashboard (SHD) at https://portal.office.com/ServiceStatus/ServiceStatus.aspx . If you are experiencing a different issue and do not see a SHD post, please let us know...
  • Forum Reply: RE: Cannot add an app to a site

    Hi Rachel, Presently, we also haven’t received any reports related to this issue you encounter. Are there any error messages when you try to add an app? Thanks, August
  • Forum Reply: RE: Cannot Share files in OneDrive or Team Sites

    Hi Rachel, Presently, we haven’t received any reports related to the issue you encounter. For the service health of Office 365, you may get the information from Service Health Dashboard if you are the global admin. Given the issue you encounter, could you please provide us with more detailed...
  • Forum Reply: RE: Any update on whether SharePoint online will support Branch Cache

    Hi Richard, I have read the previous post via the link above. Unfortunately, we haven't got any update for this feature. We are sorry for the inconvenience caused. However, I did some further research and found that the BranchCache is one of the features in Windows 7, Windows 8, Windows Server...
  • Forum Thread: Issues With Sync Using OneDrive for Business App

    Hi, We are experiencing two issues with OneDrive For Business. The folder is showing the red X indicating a sync problem but selecting 'View Sync Problems' does not show any detail. When navigating down into the folders and viewing the only one showing the sync circular arrows we can go down...
  • Forum Reply: RE: Site Collection Permissions

    Hi Candice, Yes, you can just add the admin permission to one person. You can go to the SharePoint Admin center page, and then choose the site collection, and click the ‘owner’ option. Then, you can remove the other users’ admin permission in this site collection. Thanks,...
  • Forum Thread: Site Collection Permissions

    Hi, In SharePoint online we have one Site Collection currently with a few administrators. There is sensitive company information which we would like to limit to only one administrator. Is it possible to create a new Site Collection with visibility and administrator rights for one person. Thanks!
  • Forum Reply: RE: One Drive for Business

    Hi Mauritz, Sorry to hear that. Here are some points I would like to confirm: 1. Do you mean one of your folders disappears in the both PC client and SharePoint Online OneDrive for Business folders? 2. If you have deleted it by mistake before, can you remember where you deleted the folder, in SharePoint...
  • Forum Thread: Excel crashes and the my document is gone

    Working on a document yesterday and my local app crashes then I can't find my document anymore in SharePoint. How is this possible considering that the file is months old? I've checked the user and master bin and it's not there. Any thoughts? Thanks, vzion
  • Forum Reply: RE: SharePoint Database - Disable Open with Access for Read Only Users

    Hi Hale, Many thanks for your message. I can confirm we are using SharePoint Online as part of Office 365 E1 for Non-Profits. We have no on premise server. We formally operated a workgroup until Office 365 has helped us enormously over the past 6 months. We are still moving over but as its all managed...
  • Forum Thread: SharePoint Public Site Publishing Rights / Workflows

    Hi I have a two part question, The first relating to publishing rights for web pages and the second concerning workflows. My first question is this. I would like to allow certain authenticated users in our tenant, have access to view and edit unpublished web pages but not have publishing rights...
  • Forum Reply: RE: SharePoint online user profile synchronization issue.

    Hi Maggie, From your description, the issue is related to SharePoint Online User Profile. We have a recent service issue about SharePoint Online User Profile service that profile data stored within SharePoint Online may become outdated or stale. The engineers are working on the issue. We'll keep...
  • Forum Reply: RE: Disable create folder via explorer

    Hi Denis, I understand you disabled creating folder feature for a library it's still available to create folder via Windows Explorer. I'm sorry that it's not feasible to prevent creating folders from Windows Explorer currently. We can only prevent users from creating a folder in a SharePoint...
  • Forum Thread: Web Part Error: Sandboxed code execution request failed in sharepoint online office 365

    Hi, I am able to deploy a sandbox solution in SharePoint public website but the same sandbox solution is not working in team site. when I try accessing the sandbox solution I am getting an error "Web Part Error: Sandboxed code execution request failed. Correlation ID: 9f0bba9c-8032-1000-867e-91017eea0e1d...
  • Forum Thread: Synchronization Windows Azure AD, Office 365, Sharepoint Online, missing attributes..

    Hi, I have a quetsion regarding synchronization between AD and Office 365 - Windows Azure AD - SharePoint Online. Ive read the list of all the attributes which get synchronized between an AD and Windows Azure AD. I understand that attribute Company gets synchronized from the TechNet-post below. ...
  • Forum Reply: RE: OneDrive/Shared with Me - Shared documents missing

    Hi spanovic, Yes, you are right. The sharing feature is not working for the DG or SG group, but working fine for the particular user. To better serve you, I recommend you submit feedback to this link . The engineering team is happy to hear the customers’ voice to improve our products. Many...
  • Forum Reply: RE: Item deletion approval

    Hi ASEC, You may need to create a custom action to initiate a workflow, which takes approval from the manager and if he/she approves then the workflow deletes the document. Second part of this solution will be to create a custom permission level which is identical to contribute but without delete....