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unable to edit website

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Hi i'm unable to edit my website. Login into O365 click admin, click edit website, check the page I want to edit, click edit. Nothing loads just says please wait.

I did the transition over a week ago. Everything worked fine for about a day. I've tried the cache and trusted sites thing.

Help please!

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Verified Answer
  • Hi,

     

    It would be for the best to reset everything and start over. You can browse to http://www.prologicautomation.co.uk/_layouts/reghost.aspx and that will take you to the page that you can reset everything back to the original template. Please refer to the screen shot below for the option to choose.

     

      

     

    Thanks,

    Tim Muth

    Microsoft Office 365 SharePoint Support

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  • Hi,

     

    This is Tim with Microsoft Office 365 SharePoint Support.

     

    Try to append the URL of your website with _layouts/wh/Editor/default.aspx (http://<domain>.sharepoint.com/_layouts/wh/Editor/default.aspx or http://www.<domain>com/_layouts/wh/Editor/default.aspx) and see what happens. This will alunch the in browser editor.

    I will continue to monitor this thread and wait for your reply.

     

    Thanks,

    Tim Muth

    Microsoft Office 365 SharePoint Support

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  • COME ON MICROSOFT, MY BLOODY BUSINESS DEPENDS ON THIS WORKING, I CAN'T BLOODY GET ACCESS TO TEAMSITE AND THEREFORE I CANT FINISH THE WEBSITE MOVE.

    THIS IS REALLY NOT ACCEPTABLE I CAN'T AFFORD TO PAY A TECHY AND EVEN IF I COULD I THINK THE PROBLEM IS INTERNAL TO MS

    I THINK IT IS A ISSUE WITH LICENCING, I AM ON A 6 MONTH FREE TRAIL THING OFFERED TO EXISTING OFFICELIVE CUSTOMERS

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  • Hi Tim,

    Thanks for getting back to me.Tried what you suggested. still comes up blank with please wait.

    This is the url that appears in IE search bar when trying to edit homepage.

    http://www.prologicautomation.co.uk/_layouts/wh/Editor/default.aspx?fileUrl=Pages/default.aspx&tabName=design

     

    Getting serious now loosing business

    Thanks

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  • Hi,

     

    I have been looking into your issue and here is what I have come up with. Are you able to get to http://www.prologicautomation.co.uk/pages/forms/allitems.aspx? If you are, you will be able to see the list of all the pages that you have the ability to edit. By default when you append the URL it will take you to the default.aspx page. When I try to browse to http://www.prologicautomation.co.uk, it takes me to http://www.prologicautomation.co.uk/default.aspx. That is a problem because the public-facing sites are stored at /pages/. When I try to browse to http://www.prologicautomation.co.uk/pages/default.aspx, I get a 404 page cannot be displayed error. This is leading me to believe that the default.aspx page has been renamed or deleted.

     

    I will need you to navigate to http://www.prologicautomation.co.uk/pages/forms/allitems.aspx. The will take you into the website library and will list all the pages that you have on your public-facing site. You should be able to put the check mark next to one of the pages and then be able to edit it.

     

    You will also need to reset the home page using SharePoint Designer so that when someone browses to http://http://www.prologicautomation.co.uk, it will take them to http://www.prologicautomation.co.uk/pages/"pagename".aspx. Please let me know if you would like the steps on how to set the home page in SharePoint Designer and I will post them for you.

     

    Thanks,

     

    Tim Muth

    Microsoft Office 365 SharePoint Support

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  • Hi Tim

    Thanks for getting back to me. I looked at the urls for each page and they read as they should. Only difference found was the 'p' in pages is in upper case and not lower. Might this be an issue?

    How do I correct this?

    Yes, please send instructions on reseting home page in sharepoint designer

    Thanks

     

    Another message that appears when I try to edit with sharepoint 2010 is

    This page does not contain any regions that are editable in safe mode. do you want to openpage in advanced mode?

     

    When click yes. displays...

     

    Error creating Control-IWS_WH_CPH_content

     

    Type'System.Web.UI.WebControls.Content' does not have a public property named 'xmlns:asp',

     

    I have taken down all my web content on the default page, by reseting to site definitions and reseting wedsite.

    Need help to reset default page completely.

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  • Hi,

     

    It would be for the best to reset everything and start over. You can browse to http://www.prologicautomation.co.uk/_layouts/reghost.aspx and that will take you to the page that you can reset everything back to the original template. Please refer to the screen shot below for the option to choose.

     

      

     

    Thanks,

    Tim Muth

    Microsoft Office 365 SharePoint Support

    • Top 50 Contributor
    • Post Points: 0
  • community.office365.com/.../177584.aspx

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  • I too am having this issue and when I go to the URL suggested, it prompts me for a login that doesn't appear to want my windows live login i use to get into office365 and other Microsoft services.  I'm unclear what login it's asking for then?  www.laststraw.info/.../reghost.aspx

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