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Template for IT Support and Asset Tracking

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Hello - Does anyone know where I could find a SharePoint template that could be used to track IT support requests/activity and IT assets?
Verified Answer
  • Hi LMR,

    You can do the following steps to create a web database is based on the built-in template, click Site Actions>New Site>Browse All>Choose Categories->Web Databases, see below snapshot:

    If there are anything unclear, please feel free to contact us.

    @Robert, thanks for your efforts.

    Thanks,
    Allen Qiu

    1 out of 1 people found this post helpful.

  • Hi LMR,


    How are the things going? Has this issue been resolved?

    If you have any other questions or concerns, please do not hesitate to contact us.

     

    Thanks,

    Kevin Cui

    1 out of 1 people found this post helpful.

All Replies
  • Hi LMR,


    Currently, there is no built-in template to achieve the goal directly.


    However, we have several customizable templates in SharePoint Online team site, such as “Team Site”, “Group Work Site”. These templates may work around the requirement.


     Meanwhile, I’d like to confirm the following things with you:

    1. It is team site or public-facing website that you want the template for.

    2. Do you have current IT support system?

    3. Are you using cloud-based only environment or you need to integrate with your own third-party IT support system?


    Thanks,

    Kevin Cui

    1 out of 1 people found this post helpful.

  • Hi LMR,

    Have you looked at the web database templates, there is one for issues, and one for assets, both should work for you.

    1 out of 1 people found this post helpful.

  • Hi LMR,


    How are the things going?Has this issue been resolved?

     
    If you have any other questions or concerns, please do not hesitate to contact us.
     
    Thanks,
    Kevin Cui

    1 out of 1 people found this post helpful.

  • Hi Robert - Where do I find the web database templates?

    1 out of 1 people found this post helpful.

  • Hi LMR,

    You can do the following steps to create a web database is based on the built-in template, click Site Actions>New Site>Browse All>Choose Categories->Web Databases, see below snapshot:

    If there are anything unclear, please feel free to contact us.

    @Robert, thanks for your efforts.

    Thanks,
    Allen Qiu

    1 out of 1 people found this post helpful.

  • Hi LMR,


    How are the things going? Has this issue been resolved?

    If you have any other questions or concerns, please do not hesitate to contact us.

     

    Thanks,

    Kevin Cui

    1 out of 1 people found this post helpful.