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Documents are timing out when opened from the cloud

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With my business we have documents open all day that are edited and updated throughout the day.

 

However we are having problems with the documents timing out. If they are left open for a while and then I come back to edit them later on, it won't let me save the document. This is extremley inconvienient because I then have to save the document onto the computer and reload it onto the cloud so that I don't loose the updated document.

 

I really need to know how to stop this from happening!

 

Thanks

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