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Site Pages does not list my website pages

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Hello!  Hopefully I posted this in the correct forum.

 

I am trying to understand Sharepoint and it's connection with my website.  I have copied and pasted all the content from my OLSB web pages to newly created 365 pages.  Then I learned about Sharepoint and downloaded it.  When I access the Site Pages page, I get this:

 

 

When I try to access Open with Explorer in the Library Tools, I get this:

 

 

I try logging in with my 365 e-mail address (user ID) and password, but it doesn't accept it..

 

Desktop Sharepoint also seems to missing some pages from my site.  I have these All File options:

 

 

I am almost ready to transfer my custom domain and just want to make sure I have everything in place.  Thanks for any assistance you can provide.

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Verified Answer
  • Hello 365newbie,

    If you were receiving an error when trying to use the Open with Explorer option, please try the following instructions:

    1)      Close all browsers

    2)      Click on the start button

    3)      Click “Run…” (This might be in the All Programs->Accessories)

    4)      Type Services.msc, click enter

    5)      Scroll down to WebClient

    6)      Restart the WebClient

    7)      After it is restarted, close out of Services.msc

    8)      Open the 32-bit Internet Explorer browser

    9)      Go to the Team Site

    10)   Click on a Library

    11)   Under the Library Tools, select the Library tab

    12)   Click Open with Explorer

     

    I will continue to monitor this thread for further posts or questions.

    Thanks,

     

    Jason Burnside

    Office 365 SharePoint Support

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  • I should add that when I press cancel after trying to login,  a folder opens at xxxx.sharepoint.com/TeamSite/SiteAssets/ and there is a forms folder.  It looks like this:

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  • Hello 365newbie,

    This is Jason Burnside from Microsoft Office365 SharePoint Support.

    Thanks for coming to the communities with your concerns about transitioning.

    The Site Pages from your first screenshot are from your Team Site. Your third screenshot, from SharePoint Designer 2010, is showing the files belonging to your Team Site also.

    To see the public-facing website pages, click the website link next to the team site link.

    To use Open with Explorer, please make sure you have “Keep Me Signed In” checked when you login and that you are using the 32-bit Internet Explorer browser.

    Please let me know if this resolves your issue.

    I will continue to monitor this thread if you have any additional questions.

    Thanks,

     

    Jason Burnside

    Office 365 SharePoint Support

    • Top 50 Contributor
    • Post Points: 0
  • Hi Jason -

    thanks for the quick reply!  

    Okay....got it for the Site Pages issue.  Can I only access the Team Site through 2010?  If not, how do I get to the website pages.  Found them on the web version...thank you!

    Regarding the Open with Explorer,  I have checked "keep me signed in".  Regarding the bit-ness of IE, in About, it says Cipher Strength 128-bit version 8.  Is that what you are talking about?

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  • Hello 365newbie,

    Are you asking if you are only able to use SharePoint Designer 2010 to design the Team Site? You may use SharePoint Designer 2010 or design on SharePoint using the tools and features available. SharePoint Designer 2007 does not work with Office 365 SharePoint Online.

    To check if you are using a 32-bit or 64-bit browser, you go to the About Internet Explorer and look at the version. If it does not say 64-bit next to the version, it should be 32-bit.

    I will continue to monitor this thread for further posts or questions.

    Thanks,

     

    Jason Burnside

    Office 365 SharePoint Support

    • Top 50 Contributor
    • Post Points: 0
  • Hello 365newbie,

    Did you have any further questions?

     I will continue to monitor this thread for further posts or questions.

    Thanks,

     

    Jason Burnside

    Office 365 SharePoint Support

    • Top 50 Contributor
    • Post Points: 0
  • Hi Jason, sorry for the delay.  I responded to this reply, but it didn't take.

    I am using IE8, 32 bit.  Open with Explorer does not work.  

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  • Hello 365newbie,

    If you were receiving an error when trying to use the Open with Explorer option, please try the following instructions:

    1)      Close all browsers

    2)      Click on the start button

    3)      Click “Run…” (This might be in the All Programs->Accessories)

    4)      Type Services.msc, click enter

    5)      Scroll down to WebClient

    6)      Restart the WebClient

    7)      After it is restarted, close out of Services.msc

    8)      Open the 32-bit Internet Explorer browser

    9)      Go to the Team Site

    10)   Click on a Library

    11)   Under the Library Tools, select the Library tab

    12)   Click Open with Explorer

     

    I will continue to monitor this thread for further posts or questions.

    Thanks,

     

    Jason Burnside

    Office 365 SharePoint Support

    • Top 50 Contributor
    • Post Points: 0
  • Hi Jason -  

    great!  I stopped the WebClient and restarted it (it was already started when I opened the file).  I now don't have that log-in box.  I get a folder called "forms" on my computer.  Is that what I am supposed to get?

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  • Hello 365newbie,

    Yes, when I use the Open with Explorer option for my P1 account the forms folder shows up among other folders that I have on my team site.

    I will continue to monitor this thread for further posts or questions.

    Thanks,

     

    Jason Burnside

    Office 365 SharePoint Support

    • Top 50 Contributor
    • Post Points: 0
  • Hello 365newbie,

    Did you have any further questions?

    I will continue to monitor this thread for further posts or questions.

    Thanks,

     

    Jason Burnside

    Office 365 SharePoint Support

    • Top 50 Contributor
    • Post Points: 0
  • Hi Jason -

    yes, I think I am set for now.  Thanks!

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