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  • Forum Post: DNS

    I have my web site and email hosted with smallbusiness.officelive.com. I have signed up for the Office356 beta and wanted to point my email to my Office365 email server. However, I do not see any way to manage the DNS records. Any suggestions? Thanks, Don
  • Forum Post: Re: O365 says domains have been fully redeligated but can't verify them after 5 days

    Hello, At first : I’d like to share with you a document regarding how to verify a domain at Melbourne IT. You can take a look at onlinehelp.microsoft.com/.../gg584181.aspx Secondly : Based on my experience, you have added some nameserver records on Melbourne IT and it caused this error. I...
  • Forum Post: Re: Validating a domain that is currently hosted on Office Live

    Hi Yariv - Here are the steps from the self-transition guide to release your custom domain from Office Live and then to add it to Office 365. Moving your custom domain name involves several steps. First, you remove your custom domain name from OLSB. Next, add your domain to Office 365 and verify...
  • Forum Post: Re: Web Page Can't be displayed and can't find ISP or FQDN information

    Hi sasswbe, This is Justin with Microsoft Online SharePoint Support. Thanks for posting. You will need to work with your registrar for issues updating your DNS records to keep your website with your hosting provider. Below I have included a link that may be helpful. Please take a look at...
  • Forum Post: Validating a domain that is currently hosted on Office Live

    Hi My site ( www.pixelbounty.com ) is currently hosted on Office Live, my domain is registered with Godaddy. I opened a new office365 account and I want to set it up, aparently I need to validate that the domain is mine, even though it is already with Microsoft... Anyhow, where do I need to...
  • Forum Post: Re: Can't get into OLSB Domain Manager to Change Domain to 365

    Hello Nplots, To troubleshoot the issue efficiently, could you please provide detailed information about the current situation and the requirement? 1. Can you access Domain Manager page in your OLSB account now? 2. When does “I have the same problem as it direct me back to the page”...
  • Forum Post: Re: 365 cannot verify TXT record

    Hi Mlaviation, Thanks for your posting here. Before moving on, I would like to confirm if you have change name server to Melbourne IT and add the required DNS records at Melbourne IT successfully? In general, to move domain from OLSB to Office 365, it needs to change name server to Melbourne...
  • Forum Post: Re: Making 365 Live

    Hello Tony, Thanks for the information Tony provided. Please refer to the following link to get the latest OLSB support. https://support.smallbusiness.officelive.com/default.aspx?&st=1&wfxredirect=1 Moreover, if you bought your domain from your OLSB account, please refer to the...
  • Forum Post: Re: User issues during transition setup

    Hi spottedhaggis, Thanks for your post. I would like to clairfy the situation first. "The portal site" you mentioned is BPOS portal site or Office365 portal site. During the transition administrator can login to Office365 Portal site . However all the setting has been locked. I would like...
  • Forum Post: Re: FQDN / IP adress issue

    Hello Dan, Do you mean that you are asked for IP address or FQDN of the website when running adding domain wizard like the following picture? If you are in the progress of the transition from OLSB to Office 365, please re-run the wizard first. While still on the Tell us about domain.com...
  • Forum Post: Re: After domain transfer, can't get back to Office Live site

    Hello Drw_365, Do you mean that you cannot view the previous website host on OLSB? Based on the current situation, please refer to the following link to get the latest OLSB support. https://support.smallbusiness.officelive.com/default.aspx?&st=1&wfxredirect=1 They are here to help...
  • Forum Post: Re: changing my default 365 email account to my custom email?

    I am assuming that you have migrated your domain from office live to office 365. Logon to your office 365 portal Click 'Users' from the left navigation menu & click Edit [Select the user you would like to edit (change email domain from default office 365 to your @dlms-tec.co.uk)] Click...
  • Forum Post: Re: Domain could not be verified

    Hi Pouyan, I know you want to transfer from OLSB (Office Live Small Business) to Office 365, you have followed the Self-transition guide and added the TXT records at your domain registrar for verifying your domain at Office 365. In this situation, we have checked your domain by using Nslookup command...
  • Forum Post: Re: Verifying domain name at Office 365

    Hi rcuthill, Did you move your vanity domain from Office Live Small Business account successfully? After moving your domain to Office 365, you will need to verify the domain and change the Name Server records. For more information, please refer to the link below: http://ask.officelive.com/smallbusiness...
  • Forum Post: Re: Stuck on step 2, can't save

    Hi Stefano91, Based on my understanding you want to verify your domain with the wizard and you have been stuck on step 2. If I misunderstood your concerns please let me know. Did you transfer from OLSB? If so, then please read the article blow. And follow the self-transition guide to transfer from...
  • Forum Post: Re: Email transition from OLSB to Office 365

    Hi JSDANCE, Ken is right. The emails, Contacts, and Calendars will not be automatically moved to your Office 365 account. Please follow the instructions in Step 3 of the transition guide to move these data to Office 365. I understand it is needed desktop Outlook 2010 to complete this. Since you...
  • Forum Post: Re: changing my default 365 email account to my custom email?

    deanmillward, That ~~~~~~~~~@live.com will stay as is and can always, I repeat always be accessed under www.hotmail.com/ Addresses with @hotmail, @live and @msn are not affectived by the transition to Office 365 See: http://ask.officelive.com/smallbusiness/qna/p/59628/147141.aspx#147141
  • Forum Post: changing my default 365 email account to my custom email?

    I want to change my defualt 365 email from-dean@dlmstec.onmicrosoft.com to dean@dlms-tec.co.uk, which is my olsb custom domain email.how do i do this please?
  • Forum Post: Re: Trying to recover my website i made through office live in office live 365

    Hi Tyler, Based on your description, since you just transited to Office 365 from OLSB, I would like to confirm if your domain has been "verified" in Office 365 and if your requirement is to change your SharePoint public website's URL as www.yourdomain.com. If you would like to edit...
  • Forum Post: Re: need help with email and domain

    Hello Rhythmnsole, From the domain information provided, I found that the name server records of the domain “Rhythmnsole.com” are pointed to name servers of name-services.com. As a result, the HTTP request sent to the domain “Rhythmnsole.com” will be redirected via following...
  • Forum Post: Re: Change website address

    Hi Curt, This is Bob from Microsoft Office 365 Support. Thank you for coming to the communities with your concerns about your website not changing after your transition from OLSB. I apologize that it has taken so long to get to your issue. Since the change has been so long and it is still not up...
  • Forum Post: Website not available - OLSB transition to 365

    Hello, I followed the steps in the OLSB Self-Transition Guide to move the website keegansouthers.org from OLSB to 365 and Melbourne IT. I finalized the process Sunday night and since then my website is not available. I cannot access the team site not the sharepoint site at all. Is this normal...
  • Forum Post: Re: move a website created in MS officelive to office 365.

    Hello Specialhelp, Thanks for the information Mch provided first. Do you want to move the contents of the old Office Live Small Business (OLSB) website to the new Office 365 website? For the first question: Yes, it is possible. You may refer to the following article to move the contents...
  • Forum Post: Re: Web pages on Office Live Small Business after transition to 365

    Hi Brenda, I understand you want to keep your public-facing website in OLSB (Office Live Small Business). The OLSB service will be discontinued on May 1, 2012. All access to the OLSB service, email and public web sites will end on that date. If you do not take any actions at this time, the Office...
  • Forum Post: Re: I can not verify my domain in Office365 that come over form OLSB

    Hi smokinjoemann, I have checked the DNS records for the domain mannsolutions.net, and find that the Name Server records have been pointed to ns1.bdm.microsoftonline.com and ns2.bdm.microsoftonline.com. Based on this situation, it seems like that the domain has been verified successfully in Office...
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