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  • Forum Reply: Re: MAILER-DAEMON@MAILER-DAEMON: Delayed delivery.......???

    Hi Luke, It’s a delivery delay notification, this notification was generated by sender side server. Given this situation, the email was queuing and the server was attempting to deliver the email at that time. If you hadn’t received any followed information related to the email after...
  • Forum Thread: Wave 15 upgrade not completed?

    Greetings, This morning I received the email stating that our upgrade to wave 15 has completed. However, when navigating the interface to look at the settings for protection under exchange admin, I see the following: Protection related screens shall be enabled upon completion of the Forefront Online...
  • Forum Thread: Notation for excluding international domains in 365E (Policy Rule)

    What formats are allowed: *.XX(X) *@XX(X ) @XX(X) XX(X) ? BRgds Torerson
  • Forum Reply: Re: Notation for excluding international domains in 365E (Policy Rule)

    Hi Torerson, Do you mean that you want to know some Policy Rule Syntax when you create Policy Rules? If yes, you can refer to the following articles to create Policy Rules and know the Policy Rule Syntax. The Forefront Online Protection for Exchange (FOPE) Administration Center Policy Rules let...
  • Forum Thread: Office365 Wave14 FOPE IP Safelist for Bulk Emailing

    Hello, I have an environment with an on-premise domain with Exchange on site. There is another child domain that uses Office365, there is no hybrid in place. The child domain currently have an IP Filter SafeList in place in FOPE for their Wave14 tenancy that allows the on premise Exchange to send...
  • Forum Thread: Spam Quarantine will not let me release an email

    Hello follow office 365ers, Have a bit of a problem with an account i recently set up for a customer. I enabled spam messages to be quarantined and of course it has some messages that the users need. So i go to release them and i get this message. "This organzation was not found, please...
  • Forum Thread: FOPE spam quarantine for all users

    Is there an area within FOPE that shows all ( spam ) mail that has been quarantined for all users, and which then allows an administrator to release legitimate emails to users? Thanks
  • Forum Reply: Re: Update email disclaimer setup in FOPE after upgrade?

    Hi Scott and Jasontop, This issue happens if your Office 365 tenant has been upgraded, but FOPE hasn’t been upgraded to EOP. During this period, you can still access FOPE. You can use the following wiki article to access FOPE: Login to FOPE Administration Center After Service Upgrade ...
  • Forum Thread: Unable to Access EOP

    Good morning, When I attempt to access any EOP functions I receive the error " 403 Sorry! Access denied :(". My other global admins are also receiving this error. I have read that this means we haven't been upgraded to EOP and are still on FOPE, but the links within the admin panel...
  • Forum Thread: FOPE Policy Rules

    Hi, I am looking to understand why I am unable to use FOPE policy rules to blacklist an e-mail address that is external to my domain. I am creating the new policy rule as below: 1) Domain scope: "all domains" 2) Traffic scope: "Inbound messages" 3) Action...
  • Forum Thread: Exchange Online Protection Tile is Missing

    The Exchange Online Protection tile is missing in the O365 Admin Center. I've tried removing Global Admin from my account, waiting an hour, adding admin back in and waiting 15 minutes. This is happening on two admin accounts, both existed pre-upgrade. Thanks, drew
  • Forum Reply: Re: Unable to login to admin portal/ mail not flowing after adding TXT record

    Hi Shariff, I want to pay your attention that TXT records are straightforward to create and don’t introduce the possibility of interfering with email delivery if an incorrect value is accidentally entered. It does not affect to Log in and Email flow. It is only for to verify your domain in Microsoft...
  • Forum Thread: Exchange Online Protection (standalone) and single management interface

    Hello, I was wondering if it is possible to administer EOP from within the on-premise Exchange 2013 Control Panel (similar to how you can administer both O365 Exchange and onprem if hybrid mode is turned on - they both are aware of each other). Note - I do not have any other O365 service...
  • Forum Thread: Transferring 365 customer between partners

    I work for a Microsoft 365 Partner, we have sold and are in the planning stages of migrating a customer into Office 365 E3. They are currently a BT Business Email customer and have been informed they are now in the migration stages of moving BT Email into BT's own 365 Business provision. ...
  • Forum Reply: Re: 550 5.1.8 Access Denied, bad sender

    Hi Ray, Before moving on, I’d like to collect the following information: 1. Does the issue occur when sending emails to internal recipients or external ones? 2. Does the issue occur when sending emails to the specific domain which you described as “otherdomain.com”? Please send...
  • Forum Thread: Forefront not blocking emails using spam keywords specified

    Hello, I have been waging war on spam emails for a while now using Forefront Online Protection for Exchange. I find that creating a dictionary of spam email addresses and domains works quite nicely. However, my spam keyword dictionary hardly seems to have an effect. I need a keyword dictionary...
  • Forum Thread: Send and Receive connectors setup from custom hybrid plan

    I am currently working on setting up our hybrid deployment of Office 365 with our on-premises exchange. We currently have both an exchange 2003 server which houses the majority of our inboxes and an exchange 2010 server which we were going to implement before deciding to go with Office 365. I am at the...
  • Forum Reply: Re: Distribution Groups

    Hi DAA, Based on my experience, you cannot create Inbox Rule to block all the external emails currently. But we can add a specific domain into the blocked senders, after that, the email will in the Junk E-mail folder. If you use Enterprise Plan (E plan), you can block the specific domain in FOPE ...
  • Forum Thread: SharePoint 2013 online Extremely slow

    Hi Guys, This seems to be a common problem from what I can see. We have just upgraded our office365 version to 2013 and so we are now using SharePoint 2013 online. I have tested with all browsers and it is running extremely slow. It can take up to 40secs to move from page to page. We are...
  • Forum Reply: Re: FOPE Policy Rule Exceptions

    Hi pkasso, From your description , I see that you don’t want apply the domain-wide policy rule in FOPE to one user . For example, if you set an inbound rule, in the policy rule match options, email recipient match options allow you to specify the email addresses or top-level domains to...
  • Forum Thread: FOPE in new Office365

    Trying to figure out how to access FOPE in the new Office365 portal. I cannot seem to find the link that used to be in mail control. Thanks
  • Forum Reply: Re: FOPE - Policy Order?

    Hi Jim, I know you are confused by the policy rule processing order. Based on my research, Inbound policy rules are generally processed in the following order: 1. Company-Wide Decrypt 2. Company-Wide Inbound Allow 3. Company-Wide Inbound Reject 4. Company-Wide Inbound Quarantine 5...
  • Forum Reply: Re: In Ofc365 outlook FOPE rules ignored

    Hi Vitas, I have done a test in my FOPE. I created a policy rule, using it to reject the emails whose attachments’ extension matches EXE. Then after an hour, when I tried sending an email containing an .exe attachment, it was rejected. Here are the screenshots of my FOPE page and...
  • Forum Thread: Configure on premise SMTP relay server email flow to be trusted as internal sender.

    Currently we have to enable "Senders inside and outside of my organization" under "Delivery Management" for one of our distribution group. As of my understanding any email relayed from this server is treated as sent from external my organization even though the domain is similar...
  • Forum Reply: Re: setting up to receive mail from a specific IP range

    Hi aitsupport, You said you’re testing spam filtering. Could you please provide the detailed steps you have performed? Do you mean you want to add the above IP addresses to the safe list? If yes, you can create an inbound connector that specifies the organization you want to add to a safe...