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  • Forum Reply: Re: Can not delete Office 365 account

    Hi Vatche, In Office 365, we suggest you leave at least one global admin account in your organization. Could you make sure you have another admin account and then try to delete the primary admin account? If the issue persists, I’d like to collect the following information for further troubleshooting...
  • Forum Thread: Signing in Problems on my phone

    After a recent password problem, thankfully solved by Joseph at Microsoft help. I now cannot sign into my microsoft 365 for small business account from my phone. I like to check and answer my customers emails promptly on the move so this problem is rather irritating, can anyone suggest what I can do...
  • Forum Reply: Re: Admin email notifications being sent to leaver!

    Hi Chris, I’d like to confirm whether you have removed the admin account including her Gmail account or not. If the issue still exists, on your side could you please provide the information we required before in the forum? Also, regarding “I found her Gmail address was still set on...
  • Forum Thread: Routing email to 365

    Hi I dont want to use the onmicrosoft domain for emails, preferring to use a .com registered domain that we have registered through 1-2-3 Reg. I also don't want to transfer my website to 365 . My understanding is I need to add a custom domain - verify it and then setup users. Seems straightforward...
  • Forum Reply: Re: Change of admin username or email

    Hi Positive, Before address your query, since the information you provided is little bit confusing, I’d like to confirm some details for further assistance: What is the current admin account office@idiotputinwrongemailaddress.com you are referring to, is it the email address when you registered...
  • Forum Reply: Re: i have a new account and cannot assign a licence to myself?

    Hi David, Do you mean you are the admin of your account, but you cannot add license to yourself? Actually, for admin users, the Office 365 licenses will be assigned automatically. Based on the tags, it seems you are a user of Office 365 Small Business. We recommend you follow the steps below...
  • Forum Thread: Sharepoint/Team Sites not accessible

    Having spent some time reading through other threads I'm quite sure I've made a mistake in deleting the original Admin account. I am completely unable to access my team site, receiving the error: Error: Access Denied Current User You are currently signed is as: XXXXXXX...
  • Forum Reply: Re: Admin Page

    Hi Dave292, Thanks for your update. I understand you couldn’t access Admin page because three accounts in your company have no permissions to achieve this. According to your description, I would like to confirm with you what did you refer to BT, an Office 365 partner or something else? ...