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Sharepoint/Team Sites not accessible
Having spent some time reading through other threads I'm quite sure I've made a mistake in deleting the original Admin account. I am completely unable to access my team site, receiving the error: Error: Access Denied Current User You are currently signed is as: XXXXXXX...
Routing email to 365
Hi I dont want to use the onmicrosoft domain for emails, preferring to use a .com registered domain that we have registered through 1-2-3 Reg. I also don't want to transfer my website to 365 . My understanding is I need to add a custom domain - verify it and then setup users. Seems straightforward...
Signing in Problems on my phone
After a recent password problem, thankfully solved by Joseph at Microsoft help. I now cannot sign into my microsoft 365 for small business account from my phone. I like to check and answer my customers emails promptly on the move so this problem is rather irritating, can anyone suggest what I can do...
Re: Admin Page
Maggie Li MSFT Support
Hi Dave292, Thanks for your update. I understand you couldn’t access Admin page because three accounts in your company have no permissions to achieve this. According to your description, I would like to confirm with you what did you refer to BT, an Office 365 partner or something else? ...
Re: Can not delete Office 365 account
Maggie Li MSFT Support
Hi Vatche, In Office 365, we suggest you leave at least one global admin account in your organization. Could you make sure you have another admin account and then try to delete the primary admin account? If the issue persists, I’d like to collect the following information for further troubleshooting...
Re: i have a new account and cannot assign a licence to myself?
Ella Huang MSFT Support
Hi David, Do you mean you are the admin of your account, but you cannot add license to yourself? Actually, for admin users, the Office 365 licenses will be assigned automatically. Based on the tags, it seems you are a user of Office 365 Small Business. We recommend you follow the steps below...
Re: Change of admin username or email
Kevin Huang MSFT Support
Hi Positive, Before address your query, since the information you provided is little bit confusing, I’d like to confirm some details for further assistance: What is the current admin account email@example.com you are referring to, is it the email address when you registered...
Re: Admin email notifications being sent to leaver!
Mandy Meng MSFT Support
Hi Chris, I’d like to confirm whether you have removed the admin account including her Gmail account or not. If the issue still exists, on your side could you please provide the information we required before in the forum? Also, regarding “I found her Gmail address was still set on...
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