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  • Forum Reply: Re: bringing my domain from office live to office 365

    Hi TONYROSSI, Thanks for your post. I understand you are in the process of tranistion from OLSB to Office365 and encounter problem when input the website address and IP address. First, I'd like to share with you a video about the OLSB transition. You can take a look at community.office365.com...
  • Forum Reply: Re: How do I get my old emails delivered into my new Office 365 email account.

    Hello Elvis1935, Do you want to move the emails in the Office Live Small Business (OLSB) mailbox to the new Office 365 mailbox? If so, please refer to the following article move the email. http://ask.officelive.com/smallbusiness/wiki/articles/step-3-move-all-email-contacts-and-calendars.aspx...
  • Forum Reply: Re: Transfer domain name to 365 using 123-reg

    For 123, PARK the domain (so they are handling your domain records). Enter the txt record provided to verify which takes a minute Change nameservers at 123 to the 365 ones. It usually takes 1/2 - 1 hour to finish up. Change site and email addresses in 365 to reflect the new domain Watch...
  • Forum Reply: Re: Migration

    Hi ASBus, Are you migrating from OLSB to Office 365? If so, there is no way to download the pages from the old site and upload them to the new site directly. You need the download the content of your website, such as pictures, text, and links, and insert them into the new created pages in the Office...
  • Forum Reply: Re: Trying to recover Office Live Small Business site through Data Recovery

    Hi Backsouns, As far as I know, OLSB was discontinued. If you need more help, please feel free to contact us. Thanks, Larry He
  • Forum Reply: Re: Import files from Officelive

    Hi PVernon, Before moving on, I would like to confirm if you want to transfer your website from Office Live Small Business to Office 365. If this is the case, please refer to the self-transition guide to move your website to Office 365: ask.officelive.com/.../option-1-move-your-email-and-website...
  • Forum Reply: Re: Melbourne IT DNS verification and Hotmail

    Hi Lee T, First of all, thanks for Ken's information provided. I understand that you are on the process of transition from Office Live Small Business (OLSB) to Office 365 and have finished the steps suggested in the instruction to verify domain. However, your domain still not be verified successfully...
  • Forum Reply: Re: TXT record

    Hi Ifdow, Based on your description, I understand that you want to transfer from OLSB to Office 365, but you could not add the TXT/MX record for Office 365 verification, your domain was bought from Whitewater and the name server for your domain are still point to Office Live If so, I...
  • Forum Reply: Re: need help with email and domain

    Hello Rhythmnsole, From the domain information provided, I found that the name server records of the domain “Rhythmnsole.com” are pointed to name servers of name-services.com. As a result, the HTTP request sent to the domain “Rhythmnsole.com” will be redirected via following...
  • Forum Thread: HOW TO GET BACK MY MAIL ACCOUNTS OF MY OLSB ACCOUNT

    Hello eveybody, After I read the Self_Transition_Guide for the migration of my OLSB account to OFFICE 365 : - I recreated all my OLSB personalized web pages in Office 365. - I redelegated my domain that I had purchased at Microsoft ( 5 years ago, during the Beta version of OLSB) to MELBOURNE...
  • Forum Reply: Re: changing my default 365 email account to my custom email?

    deanmillward, That ~~~~~~~~~@live.com will stay as is and can always, I repeat always be accessed under www.hotmail.com/ Addresses with @hotmail, @live and @msn are not affectived by the transition to Office 365 See: http://ask.officelive.com/smallbusiness/qna/p/59628/147141.aspx#147141
  • Forum Thread: Website not available - OLSB transition to 365

    Hello, I followed the steps in the OLSB Self-Transition Guide to move the website keegansouthers.org from OLSB to 365 and Melbourne IT. I finalized the process Sunday night and since then my website is not available. I cannot access the team site not the sharepoint site at all. Is this normal...
  • Forum Reply: Re: switching domain so it works for microsoft office 365

    Hi aidana, I understand that you have moved your website from Office Live Small Business to Office 365. The domain register is Go Daddy. Now, we need to move the domain to Office 365. I suggest you do the steps below: 1. Change the Name Server records to point to Go Daddy. 2. Add and verify...
  • Forum Reply: Re: 365 cannot verify TXT record

    Hi Mlaviation, Thanks for your posting here. Before moving on, I would like to confirm if you have change name server to Melbourne IT and add the required DNS records at Melbourne IT successfully? In general, to move domain from OLSB to Office 365, it needs to change name server to Melbourne...
  • Forum Reply: Re: Meaning of "Re-create your website in Office 365."

    Hello Excoriate, I understand that you have concern about move website from OLSB to Office 365. Currently, the website contents aren’t moved from OLSB to Office 365 automatically with moving custom domain. Based on the current situation, please refer to the following article to move website...
  • Forum Thread: changing my default 365 email account to my custom email?

    I want to change my defualt 365 email from-dean@dlmstec.onmicrosoft.com to dean@dlms-tec.co.uk, which is my olsb custom domain email.how do i do this please?
  • Forum Reply: Re: IP Address Needed, Website Down PLEASE HELP

    Tia, You are not following the reight instructions. Please take a look at this --> Where is the IP address for Transitioning OLSB to Office 365 and also click this --> Where is my OLSB Website after moving my DN then perform this the last step #6 --> Move your OLSB Domain Name to Office...
  • Forum Reply: Re: Domain could not be verified

    Hi Pouyan, I know you want to transfer from OLSB (Office Live Small Business) to Office 365, you have followed the Self-transition guide and added the TXT records at your domain registrar for verifying your domain at Office 365. In this situation, we have checked your domain by using Nslookup command...
  • Forum Reply: Re: verify domain failure

    Thaddeus, watch and closely follow the steps in --> Move your OLSB Domain Name to Office 365
  • Forum Reply: Re: Making 365 Live

    Hello Tony, Thanks for the information Tony provided. Please refer to the following link to get the latest OLSB support. https://support.smallbusiness.officelive.com/default.aspx?&st=1&wfxredirect=1 Moreover, if you bought your domain from your OLSB account, please refer to the...
  • Forum Reply: Re: OLSB web site recovery archive

    Hi Oz, Office Live for Small Business was discontinued on 30 April 2012. The service recovery.officelive.com was also shut down in December 2012. Any website data or documents that were stored within OLSB are no longer recoverable. Your website was taken off the web when OLSB was decommissioned...
  • Forum Reply: Re: Moving my domain

    Lauren Watch and follow this --> Move your OLSB Domain Name to Office 365 and If you aren't sure if you are signed in as the account owner, you can check Are You the Owner? . also You may want to check Who is the Owner?
  • Forum Reply: Re: Email

    Hi Joanne, I understand you have transferred from Office Live Small Business (OLSB) to Office 365. Now you can’t use your email. I tried to access your public web site and it works. It looks like the follow capture. Could provide more information about the email problem? 1.Do you...
  • Forum Reply: Re: Unable to verify Yahoo Small Business domain (incomplete TXT code from MS)

    Hi Wendy, Thanks for your update. As Yahoo Small Business is not listed in the DNS hosting provider, it needs to choose “Mine is not listed” and gather the TXT or MX DNS information, which will be used in the next verification process. The required TXT record is using this format:...
  • Forum Reply: Re: MelbourneIT got me connected and then canceled the order and deactivated my account

    That's normal. There are 3 levels: Domain registration: where you register the domain Domain nameserver management: where you host the domain and manage where it points Domain records: the bits that point your domain at your email / web site host. Melbourne is your registrar and OLSB...