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Send button not working

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My uni has recently started using Office 365 and the switchover seemed to work fine for me - I am receiving emails, imported my old contacts, etc. However, I cannot seem to send emails! Whenever I write a new message and go to click send, the button does not do anything. I have managed to send an email once or twice, but I cannot understand why those few worked, as usually the button is entirely useless - it looks like something is loading along the bottom of the page, but nothing gets sent, and the window does not close. I am using Chrome as my internet browser which I think might be related to the problem, but I can't figure out how to fix it! Any help would be much appreciated. 

All Replies
  • Hi rhubarb9,

    Before moving on, I would like to clarify following question:
    1. Does this issue occur on Chrome or other browsers?
    2. I would like to know if you are using Window 8 and the version of the Internet Explorer (IE) is IE 10. If no, please offer us the version of the Windows and Internet Explorer.
    If yes, you can try the steps below to fix this issue:
    a. Please check if you have installed all the newly updates for Windows 8 and IE 10.
    b. You can add the following sites in the Trusted Site List:
    https://*.microsoftonline.com
    https://*.outlook.com
    https://*.sharerpoint.com
    To do this, you can refer to the screenshot shows below:
      

    Thanks,
    Wilfred Ying

  • Hi rhubarb9,

    How is everything going? Do you have any updates about the status of the issue?

    Thanks,
    Wilfred Ying

  • Hello, thank you for your reply! I am using Chrome, and the issue does not happen on Internet Explorer, but as it is Chrome I use predominantly then I would prefer to be able to send emails whilst using this browser. Any advice would be much appreciated.

    I have Windows 7.

  • Hi rhubarb9,

    According to your description, we can narrow down the issue to Chrome browser.
    We suggest using the Internet Explorer 8 (IE 8) or above.
    However, you can try to reset the Chrome browser or re-install it.
    In addition, here is a similar thread for your reference:
    http://community.office365.com/en-us/forums/161/t/80015.aspx

    Thanks,
    Wilfred Ying