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emails lost in all accounts and folders

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apparently we lost all emails in office 365 for all accounts and in all folders (even spam folder) for the period 20/04/2012 till around 15/06/2012. How can this be resolved? and what happend?

All other emails (with a history of over 4 years) are available.

The loss is not only for the account in the domain, also connected pop accounts emails are gone.

DB error?

 

I don't know where to start looking.

THX for all help!

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