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Office 356 outlook

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How do I stop e-mail deletion after office 365 outlook download e-mails from the externalserver?

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  • Hi Mman,

    Before moving on, I’d like to confirm your situation.
    1. You add a connected account to your office 365 email account.
    2. When you receive the emails from your connected account, they will be deleted.
    3. Your emails from external server will be deleted immediately or after a period of time.
    4. Have you created some inbox rules about your connected account?
    5. Does this scenario happen on Outlook Web App or Desktop Outlook?

    Thanks,
    Robert Li

    1 out of 2 people found this post helpful.

  • Hi Mman,

    I want to check if your issue has been resolved.
    If you need further assistance, please feel free to reply to me.

    Thanks,
    Robert Li

    1 out of 2 people found this post helpful.