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I need to use the organisational account to login on Windows (IE10). If I do this on the Office iOS app I get "No Subscription Found"

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Is this app only available for certain O365 subscriptions?

Does not matter which of the 2 account types I use neither works
All Replies
  • Hi MWragg,

    Before addressing the question, I’d like to confirm some information with you.

    1.Which Office 365 plan are you using? Is it Office 365 Small Business or Office 365 Small Business Premium plan?

    2.Does “Office iOS app” you said mean Office Mobile for iPhone? If not, what is it? Could you please share the related link with us so we can address it correctly?

    Thanks,
    Mandy Meng

  • HI MWragg,

    Are there any updates on this issue?

    Thanks,
    Mandy Meng