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your organizations policies does not allow us to complete this action for you

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One of our guys gets this error when attempting to open a link imbedded in an email.
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  • Sounds like the link/message is being tagged as potential spam. Can the user copy the link and paste it directly into IE?

  • Hi JonEi,

    To narrow down the issue, I would like to confirm some information:
    1. Can the user open other links?
    If the answer is "Yes", I suggest you try the method Jorge told you. Check to see if the issue persists.

    2. Does this issue occur in Outlook or OWA?
    If the answer is "Outlook", please refer to the article below to resolve this issue:
    Hyperlinks are not working in Outlook

    Please feel free to let me know if I have any misunderstanding.

    Thanks,
    Chris Ni

  • Hi JonEi,

    I haven’t heard from you for a while. Please let me know the update on the status of this issue.

    Thanks,
    Chris Ni