Sign up for Office 365
Learn more about Office 365
I have checked and double checked, the settings and it still won't verify my DNS settings when i ask to verify.
I am using 123 reg, and everything looks as it needs to be, any ideas anyone?
Thanks for the feedback.
0 out of 1 people found this post helpful.
How long has it been since you added the records? It sometimes takes up to 72 hours for our servers to recognize the new records and allow verification.
Hi Alexander, we tried this the first time for 4 days without sucess, we have reviewed and tried eveything suggested by MS so far without any luck. Please can you suggest anything else as we have exhausted all options so far and its critical for our business to get onto O365 asap. Thanks Scott
What results do you get when you do a lookup on the domain using network-tools.com/nslook (Select DNS records/Advanced, then input your domain name and select TXT)
This is what it returns.
id: 0 opcode: Standard query
is a response: True authoritative: False
recursion desired: True recursion avail: True
questions: 1 answers: 0
authority recs: 1 additional recs: 0
name class type
fusionmobile.co.uk ANY TXT
name class type data time to live
fusionmobile.co.uk IN SOA
minimum ttl: 86400
Scotty, based on your response,
fusionmobile.co.uk ANY TXT
it does not appear that you have added the TXT record correctly. I just did my own lookup on your domain and cannot see either the verification TXT or MX records. Without one of these, your domain will not be able to verify. You can find the records needed and instructions on how to add them by clicking on the 'Pending Verification' link under the domains list. These are general instructions and may need to be modified slightly depending on your registrar.
I had similar issues and am using 123reg, I found an article on their support forum that explains how to get the domain verified for office365 and it works for me.
Verification DNS record not found
We couldn't verify Loo8.net. Make sure that the verification DNS record that you created at your domain registrar is correct, and that you've waited at least 72 hours after you added the record.
Verification by O365 works only if the name servers of the domain being verified are those of the registrar/host; if you are currently using the name survers of O365 (ns1.bdm.microsoftonline.com and ns2.bdm.microsoftonline.com), your domain will not be verified.
Make sure you have redelegated DNS management to the registrar/host.
Once your site has been verified by O365, you can delegate domain management to O365.
When i using name servers ns1.officelive.com and ns2.officelive.com for officelive is working (Loo8.net),
but name servers ns1.bdm.microsoftonline.com and ns2.bdm.microsoftonline.com can't work in office365 (Loo8.net)
I'm sorry, Loo Tham Khen, but I'm not certain what you mean that it "can't work." Are you able to verify the domain in Office 365? You will need to verify the domain before you change the nameservers.