No one has responded to this discussion for at least a year, so this information may be out of date. If you're looking for information about this topic, please search for a more recent discussion or post a new question.

Is it possible to disable IM functionality from OWA in Office 365?

  • 2 Followers
  • 3 Replies |
  • This post has 1 verified answer |
Answered (Verified) This question is answered

We are preparing for our migration to Office 365 (from BPOS).  Many of our accounts will be OWA-only users.  Managers at these locations wish to block IM functionality. 

 

Is it possible to disable IM functionality from OWA in Office 365?

 

Thank you.

  • Post Points: 20
Verified Answer
  • Hi Dan,

    I understand that you would like to disable the IM functionality from Outlook Web App.  To achieve this goal, we need to create a new mailbox policy. I have provided the detailed steps as below:

    1. Connect Windows PowerShell to Exchange Online: http://help.outlook.com/en-us/beta/cc952755.aspx?sl=1.
    2. Run Windows PowerShell to create a new mailbox policy. For example, to create a new mailbox policy which is named Policy1, run the following command:

    New-OwaMailboxPolicy -Name Policy1
    Set-OwaMailboxPolicy -Identity Policy1 -InstantMessagingEnabled $false

    3. Apply this policy to a user such as user@domain.com, run the following command:

    Set-CASMailbox -Identity user@domain.com -OwaMailboxPolicy Policy1

    Thanks,
    Mindy Pan

     

    • Top 25 Contributor
    • Post Points: 0
All Replies
Page 1 of 1 (4 items)