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I need to complete a service request to extend my trial. I am working with my company contacts in Microsoft and we need more time. For two days now when I go to create a service request I end up seeing a messsage that says:
Sorry! We can't process your request right now.
The service is temporarily offline for scheduled maintenance or we're
investigating a problem. We're working to get it back online as quickly
I need to request an extension but I can't. Please help.
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I called the number for support and was able to extend my trial. Now the issue remains that I can't submit support requests through the web portal.
That is due to scheduled maintenance, but you can always ask on here.
Hope this helps