Applies to: Users and administrators of Office 365 for enterprises and Office 365 for professionals and small businesses.

In this video, we show you how to troubleshoot issues that prevent you from viewing free/busy information using Microsoft Office Outlook in Office 365. This video is intended for all users and administrators of Office 365 for enterprises and Office 365 for professionals and small businesses but some portions of this video may require additional assistance from your company's Office 365 administrator.

Additional Information

The following related Microsoft articles are available:

• The 2007 Microsoft Office Suite Service Pack 2 (SP2) 
• Office 365 System Requirements
• Office 365: Troubleshooting Autodiscover in Exchange Online 
• How to back up and restore the registry in Windows 
• Use a CNAME Record to Enable Outlook to Connect

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