Applies to: Users and administrators of Office 365 for enterprises and Office 365 for professionals and small businesses.

In this video, we show you how to troubleshoot the "Cannot Connect to the Server" error message that you may experience when using Lync Mobile for Office 365. This video is intended for administrators of Office 365 for enterprises and Office 365 for professionals and small businesses but may also be helpful for all users of Office 365. The steps in this video may require that administrators work side by side with the user experiencing the problems.

Additional Information

The following related Microsoft articles are available:

• How to use and troubleshoot issues with Lync Mobile on Windows Phone 7 mobile devices
• How to use and troubleshoot issues with Lync Mobile on Google Android mobile devices 
• How to use and troubleshoot issues with Lync Mobile on Apple iPhone and iPad mobile devices   

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